Bar (on property)

Reviews of Hampton Inn NY-JFK

2.5 out of 5
Hampton Inn NY-JFK
144-10 135th Avenue, Jamaica, NY

Reviews

8.0

Very Good

Rating 10 - Excellent. 687 out of 1542 reviews" "
Rating 8 - Good. 429 out of 1542 reviews" "
Rating 6 - Okay. 203 out of 1542 reviews" "
Rating 4 - Poor. 120 out of 1542 reviews" "
Rating 2 - Terrible. 103 out of 1542 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It hit all the marks I was looking for. Thanks

10/10 Excellent

muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Ghassan

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 1 night in Mar 2024

10/10 Excellent

Melanie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean, great transportation clean room and a great breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Joan

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Andrijana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to JFK. Nice and clean.
Stayed 1 night in Mar 2024

8/10 Good

Manjot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

SHANNON

Traveled with family and small children
Disliked: Amenities
No microwave or safe in room
Stayed 1 night in Mar 2024

10/10 Excellent

Fayola

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was smooth and the front desk staff was very efficient
Stayed 1 night in Mar 2024

4/10 Poor

Hannah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service
Airport shuttle was super convenient. However, restaurant closed at 10 even though 20 people walked in at 9:50 - they would only serve drinks. I had to get McDonald’s delivery. I thought they should have kept the restaurant open to accommodate people just checking in.
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Y
Stayed 1 night in Mar 2024

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah, Bemus Point

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay close to JFK!
Stayed 1 night in Mar 2024

8/10 Good

Damian, Sumner

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Street the hotel was on was very dirty. Nice neighborhood to walk through a few blocks from the hotel but don't know it until you venture out.
Stayed 3 nights in Mar 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. But in the morning when we checked out there was a crazy meth head woman screaming in the lobby. I don't understand why they didn't call the cops and have her removed from the property. She was yelling and cursing for more than 30 minutes.
Stayed 1 night in Mar 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely helpful
Stayed 1 night in Mar 2024
Response from Chelsea on Mar 22, 2024
Thank You!

10/10 Excellent

Tanya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the airport and has a free shuttle back and forth. Hotel is clean and comfortable. The staff is friendly.
Stayed 1 night in Mar 2024
Response from Chelsea on Mar 22, 2024
Thank you!

10/10 Excellent

Mark

Business traveler, Traveled with family
Liked: Amenities
Clean room and efficient staff
Stayed 1 night in Mar 2024
Response from Chelsea on Mar 22, 2024
Thank You!

8/10 Good

Judith

Efficient staff
Stayed 1 night in Mar 2024
Response from Chelsea on Mar 22, 2024
Thank You!

6/10 Okay

Justin

Liked: Staff & service
Ok
Stayed 1 night in Mar 2024

8/10 Good

Fahri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sharon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like home away from home with excellent and personalized service. Convenient for overnight or short stay close to the Airport.
Stayed 1 night in Mar 2024
Response from Chelsea on Mar 22, 2024
Thank You!

6/10 Okay

Rosalyn

The Staff could have mentioned about the facilities like the airport shuttle availability. We paid for uber to go to the airport. We realized later that shuttle to the airport was available
Stayed 1 night in Mar 2024

8/10 Good

Shirley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pkg is terrible, our driver just wanted to stay a few minutes to say goodbye and couldn't. Just dropped and left. But room was good, convenient, refeshments in lobby helped after long drive. Shuttle service conveneient which is why we chose for early flight.
Stayed 1 night in Mar 2024

10/10 Excellent

Kenya

Liked: Property conditions & facilities
This is a great location, if you want to be close to Airport, it’s only 10 minutes away. Not much of food choice at hotel. Breakfast wasn’t bad, not a lot of good choices. Overall, it was great for my one day stay.
Stayed 1 night in Mar 2024

8/10 Good

TONY, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with airport shuttle 24/7 Beakfast a plus with a lot of options
Stayed 1 night in Mar 2024
Response from Chelsea on Mar 22, 2024
Thank You!

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great staff-only gripe is $40/nt parking!
Stayed 1 night in Mar 2024

8/10 Good

Jorge, Red oak

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and friendly pick up and drop off at JFK
Stayed 1 night in Mar 2024

6/10 Okay

Roberto, Winter Garden

Disliked: Staff & service
The property needs renovation. The rooms are OK but the lobby is not. Pick-up at JFK airport is confusing. The staff seems that they don't care about you.
Stayed 1 night in Mar 2024

10/10 Excellent

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very nice and knowledgeable. The bar service was excellent.
Stayed 1 night in Mar 2024
Response from Chelsea on Mar 22, 2024
Thank You!

8/10 Good

Daniel, Montclair

Liked: Cleanliness, staff & service, property conditions & facilities
One of the better hotels around JFK
Stayed 1 night in Mar 2024
Response from Chelsea on Mar 22, 2024
Thank You!

4/10 Poor

Emily

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s ugly but clean. Their so called restaurant is a bar with some limited food options. Noisy and uncomfortable.
Stayed 1 night in Mar 2024
Response from RD on Mar 10, 2024
We apologize for falling short of your expectations. Your feedback is important to us, and we've taken immediate action to address the issues you've raised. We hope to have the opportunity to make it right on your next visit.

8/10 Good

Sandra Lia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, good breakfast, handy shuttle to airport.
Stayed 2 nights in Mar 2024
Response from RD on Mar 10, 2024
Thank you for taking the time to leave this wonderful rating, Sandra. We hope to see you again soon!

6/10 Okay

Fernando

Stayed 1 night in Mar 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay right near JFK. Comfortable, convenient, and we got a great night’s sleep.
Stayed 1 night in Mar 2024
Response from RD on Mar 10, 2024
Hi Emily, we appreciate your kind words! It's wonderful to know that our facilities and services met your expectations. We strive to create memorable experiences for our guests, and we're delighted we achieved that for you.

2/10 Terrible

Suresh

Disliked: Property conditions & facilities
The rooms are so bright at night since the curtains don’t help (only sheer curtains in the middle) to keep the light from the neon sign of the adjacent hotel.
Stayed 4 nights in Mar 2024
Response from Brian S. on Mar 8, 2024
Hi Suresh. Thank you very much for your message. We apologise for the confusion. All of the rooms in this hotel include blackout roller shades, which are highly effective at blocking out any light that could disrupt your sleep. We hope to see you again in the future.

8/10 Good

Marjory

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Mar 2024
Response from RD on Mar 10, 2024
Thank you for taking the time to rate us. We look forward to your next visit!

10/10 Excellent

Benny, Hays

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and close proximity to JFK
Stayed 1 night in Mar 2024
Response from RD on Mar 10, 2024
Thank you for taking the time to leave this wonderful rating, Benny. We hope to see you again soon!

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
It was run down & dirty . Noisy at night in the corridors .
Stayed 2 nights in Feb 2024
Response from RD on Mar 6, 2024
We apologize for falling short of your expectations. Your feedback is important to us, and we've taken immediate action to address the issues you've raised. We hope to have the opportunity to make it right on your next visit.

8/10 Good

larry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, property was quiet and well kept.
Stayed 1 night in Mar 2024
Response from RD on Mar 6, 2024
Hello Mr.Larry, we appreciate your kind words! It's wonderful to know that our facilities and services met your expectations. We strive to create memorable experiences for our guests, and we're delighted we achieved that for you.

6/10 Okay

Latoya

Traveled with family
Liked: Staff & service, amenities
The bathroom sink was very small.
Stayed 2 nights in Mar 2024
Response from RD on Mar 6, 2024
We apologize for falling short of your expectations. Your feedback is important to us, and we've taken immediate action to address the issues you've raised. We hope to have the opportunity to make it right on your next visit.

10/10 Excellent

lorraine

Liked: Staff & service, property conditions & facilities
Property was nice and accommodating
Stayed 1 night in Mar 2024
Response from RD on Mar 6, 2024
Thank you for taking the time to rate us. We look forward to your next visit!

10/10 Excellent

Cheryl, Williamsburg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast selection especially the cooked oatmeal was a healthy selection.
Stayed 1 night in Mar 2024
Response from RD on Mar 6, 2024
Thank you for taking the time to rate us. We look forward to your next visit!

10/10 Excellent

Samantha, Paget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the shuttle app. I never knew this was a feature until i called the hotel to ask a question about my reservation and while on hold, the recording promoted their shuttle app for ease of pick up. Its just like Uber, request is live and you can track the shuttle. They also kindly held some packages that came late after my stay and allowed me to pick up 10 days later at no charge. Everything was great.
Stayed 1 night in Feb 2024
Response from RD on Mar 6, 2024
Samantha, we appreciate your kind words! It's wonderful to know that our facilities and services met your expectations. We strive to create memorable experiences for our guests, and we're delighted we achieved that for you.

10/10 Excellent

Amy, Hotchkiss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RD on Mar 6, 2024
Thank you so much for your review, we greatly appreciate it! We hope to host you again in the future.

10/10 Excellent

Andre

Traveled with partner
Liked: Staff & service
It was close to airport and provided a shuttle
Stayed 1 night in Feb 2024
Response from RD on Feb 29, 2024
Mr.Andre, Thank you so much for your review, we greatly appreciate it! We hope to host you again in the future.