Ratings based on 1,257 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Michael from Austin, TX
Convenient and ClassyPosted Feb 28, 2014
Pros: It's clean, comfortable, convenient and the breakfast was great.
Cons: It's maybe a bit pricier than I wanted, but it's NYC and the experience was great, so not a big deal.
Location: It's really not a place to stay if you want to do stuff (at least typical NYC/Brooklyn stuff), but it's great for a layover.
The hotel has a shuttle from the airport that is easy to use, a super friendly and helpful staff, and a great breakfast buffet with a waffle maker!
for Business Travelersby A verified traveler
Easy acccess to jfk airportPosted Feb 18, 2014
Stayed one night to catch an early morning flight from jfk. Room was ready, clean, and comfortable.
for Everyoneby family of 7 from ny ny
Nice clean hotel stuff mattressPosted Feb 15, 2014
Hotel was nice, breakfast good, staff lovely. Mattress too hard.
for Everyoneby Kelli from Brisbane, Australia
Great NY Airport stopover HotelPosted Jan 22, 2014
Pros: Location; Airport Shuttle Service; friendly staff; comfortable beds
Cons: Smell of smoke
Location: Close to Airport, with restaurant option close by and variety of delivery takeways on offer
Due to the timing of our flights in and out of JFK we needed to overnight close by to the Airport. Hotel has a reliable shuttle service which makes things easy after coming off a long haul flight. Such a quick trip from the Airport to the hotel and an easy check in. Staff very friendly and wonderful to have nice hot coffee on tap in the foyer. Breakfast was good, it gets incredibly busy there in the mornings though, sometimes hard to find a place to sit but then again you can always take your food back up to the privacy of your room. Info on how to order takeaway easy to access and reception were very helpful. Great driver organised to take us into NYC the following morning. Only flaw is that you can smell the remnants of 'smokers' in your room if the previous guests indulged, the hotel does try to mask the smell but they face an uphill battle to do so with non-smokers noses being so sensitive to that kind of lingering smell. Would definitely use this place again.
for Everyoneby A verified traveler
Posted Jan 12, 2014
for Everyoneby juan from ny
Nice hotel for short stayPosted Jan 8, 2014
I needed to book a hotel quick due to being stranded at JFK. The Hampton inn was convenient comfortable and great service. The only drawback is that for good one has to got to the hilton that is connected to the hotel. Great staff and the transportation offered to and from the airport was great.
Shuttle doesn't pick you up at your terminal just at Federal Circle!Posted Jan 8, 2014
My husband chose this hotel based solely on other reviews and the fact that it claimed to offer a shuttle from JFK. I was flying with a 3 yr old, as well as being pregnant at the time, so limiting the amount of lifting the luggage was important for me. When my flight landed I called the hotel and requested a shuttle pick up. I was informed that I would first need to take the airtran and get off a station in order to be picked up somewhere away from the airport itself. This defeated the entire point of finding a hotel with an airport shuttle as I would be lugging our bags around on and off subways anyway since they don't actually come to the airport. I chose to pay a taxi and arrived at the hotel with the drivers help unloading the bags. After check-in I asked if someone would be able to help me with our bags to the room. The receptionist just pointed out a cart I could use, which again meant me lifting our heavy bags onto and off the cart. The next morning when preparing for the shuttle to at least take us to the airport, I loaded the bags myself onto a cart and headed downstairs to wait. The shuttle arrived and began loading everyones bags onto the bus. It was overcrowded and he wasn't handling the bags with any care at all, trying to pack as many on as possible. I chose to stay behind rather than risk cramming into the bus and causing injury to the baby. Ended up with a taxi again...Their shuttle is a joke and false advertisement. Won't be staying there next time.
for Everyoneby carolina from los angeles
Great hotel, helpful staff , great shuttle servicePosted Jan 4, 2014
for Everyoneby A verified traveler
a nice hotelPosted Jan 4, 2014
we pleased with hammpton hotel any branch
for Familiesby Sue from Australia