Ratings based on 882 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY, NY

Perfect location for our travel needs.

Posted Oct 22, 2014
Friendly, knowledgeable, helpful staff. Check in/out was easy. Great location. Very clean rooms. Highly recommend staying here.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lower Manhattan, NY

stay in Manhattan, NY.

Posted Oct 21, 2014
Pros: morning breakfast. access to restaurants and entertainment. everything was in walking distance. friendly, courteous staff. clean rooms.
Cons: maybe insulate the windows. did keep getting up due to traffic, emergency vehicles and trash removal
Location: everything was within walking distance or close to public transportation. appeared to be in a safe area.
staff was very friendly, courteous and helpful. rooms very clean. safe.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york city

I really liked this hotel

Posted Oct 21, 2014
I just stayed two nights at this hotel and I'm very pleased. It was very clean and pretty comfortable since most hotel rooms in NYC are small. The complimentary breakfast was great and had a good amount of selections. Also the staff was very helpful and nice. The only thing I wished it had was a better view, there was a construction site right next to it so that was pretty a bit of an eye sore but other than that I'm happy with my stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Oct 21, 2014
Great location, great staffs, great complimentary, and clean nice room. I would definitely recommend everyone!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location for shows, public transit and shops

Posted Oct 20, 2014
Booked this hotel for a show at MSG and it was perfect. Walkable location with lots of public trans nearby. Breakfast was great (and free) but the room was really tiny :-/
3 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

More Like a Boutique

Posted Oct 20, 2014
Pros: Close to everythings
Location: Madison & Time squares
The room is rather small for the price. Otherwise it is okay for short stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle U K

Excellent good value hotel

Posted Oct 16, 2014
Would have given excellent all round. On down side -plastic cutlery and paper plates at breakfast. Hygienic but flimsy. Building noise next to hotel but quiet between 12mn and 7 am so not a problem.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Superior customer service

Posted Oct 13, 2014
Pros: Location, friendly staff and great breakfast
Location: Near Penn Station, Madison Square Garden, Macy,s and walking distance to Times Square and Theatre District.
We booked this hotel last minute for 2 nights and were definitely not disappointed. The reception staff were very friendly and welcoming. Special mention to Jason for his knowledge of all the current musicals. Very helpful. Good location near Penn station and several different subway lines.. Easy walk to Times Square. We also walked to Central Park and back but if it is too far for you the subway is an easy option. Many varied restaurants close to hotel. Room small but very crisp and clean and beds very comfortable. Our room was very close to the building next door, an office block, but there was a screen on our window which you could put down for daytime privacy but still see out. Great breakfast included in price I would definitely stay here again
4 out of 5
Recommended
for Everyone
by A verified traveler from LA California

Very professional and friendly at front desk

Posted Oct 13, 2014
Great hotel ! Courteous staff love the location near Times Square walking distance , it wa fervent for our trip
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Close to Penn station

Posted Oct 9, 2014
The room was very small with minimal storage space. Construction site next door- would advise prospective guests to bring earplugs. Tariffs reasonable for New York.