Ratings based on 1,698 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from NY

Honking horns and tricky staff

Posted Jun 29, 2015
48 hr cancellation window even if you book within that time. They repeatedly charged my credit card without informing me of the cost beforehand. "Pay later" still results in a charge before you get to the hotel. Odd traffic pattern of Watts St. results in honking horns all night. Not kidding, it got to the point of being comical how consistent the horns were even at 3am. I can't imagine how the staff doesn't go insane.
3 out of 5
by A verified traveler from Mike

Posted Jun 14, 2015
This hotel is nice but they say the parking is free when it's not free. And the room was small not like any other hotel. There is no service for your phone in the hotel like you would never catch signal, every time I wanted to make a phone call I had to go to the roof top and it was kinda Annoying because I went to do work and it was a struggle for me to keep going up and down. I would never stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from lafayette la

great staff very clean and comfortable excellent

Posted Jun 13, 2015
Pros: cleanliness and easy access to to everything to see in new York city
Location: subway nearby and walking distance to world trade museun
great place to st ay staff helpful subway 1 block away and walking distance to world trade museum and battery park would definitely stay again
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!! Will return

Posted Jun 10, 2015
Staff was excellent and even gave us an upgrade because there were rooms open. Amazing view. Very clean. Small but efficient
3 out of 5
Recommended
for Everyone
by A verified traveler from MA

Good enough

Posted Jun 8, 2015
Pros: Breakfast is very good.
Cons: If the hotel implemented non-smoking policy in all rooms...
Location: Close to Holland Tunnel. Car drivers: be careful not to get there (unless you want to) because you'll pay the toll on your way in NJ and out of NJ
If you need a non-smoking room, ask for one with a wall/window A/C. There are rooms with the central A/C where the system doesn't filter smoke from other rooms well enough.
4 out of 5
Recommended
for Everyone
by A verified traveler from MA

Nice hotel in Soho

Posted Jun 1, 2015
Pros: Room size, office desk, nice bedding, full breakfast, quiet enough.
Cons: Clean the sink please
Location: Close to Washington Square, World Trade Center
Not my first stay here. This time the water in the sink didn't drain well. Cannot complain about anything else.
5 out of 5
by A verified traveler from oss

A great place to stay

Posted Jun 1, 2015
Pros: Hotel staff were very pleasant and helpful. The breakfast was also a good start to everyday.
Location: 3 subway stations are within 5 minutes walking distance. The High Line is also short subway ride away, Chelsea market ( to eat ) isn't to be missed.
Handily located hotel, close to the subway and cheap food in China town and Little Italy.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 31, 2015
Stayed here for a NYC business trip. Comp breakfast was great, bed was comfortable, room was clean. Small, but just what I needed. Staff was helpful in recommending nearby food.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2015
My overall experience is awesome especially with the front desk staff(GIO) and Breakfast room (BRIAN). They are very hospitable people and very friendly to everyone.
3 out of 5
by A verified traveler

Business trip

Posted May 29, 2015
Pros: Price and very nice breakfast service.
Cons: Shower temp difficult to set - scalding hot or cold. Overall appearance and cleanliness of the exterior/area. The cooling system was very loud.
I wanted to be in Soho, but this was too close to the tunnel, too noisy, the area was dirty and unattractive.