Ratings based on 1,557 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mtn Home Idaho

Mostly great experiences from our two nights there

Posted Apr 28, 2015
Pros: Ramon the shuttle driver. Like a tour guide, Ramon was friendly and helpful. Also the manager was willing to accommodate our shuttle needs.
Cons: More shuttle service for peak hours.Airport wait our first night was long & It is not fun to elbow out other passengers to get on. Stressful.
Group of 10 people booked overnight between flights. The front desk recommended we start trying to board the shuttle at 4:00 AM in order to be at the airport by 6:00. High demand for a shuttle that holds 12 and she could not guarantee all 10 of us could get on. Ultimately the manager came through for us and got a 2nd driver for the 2nd shuttle so we could be guaranteed seats at 5 AM. We were very pleased with the final solution, but not so happy with the resistance we had from the lady at the front desk before she agreed to call the manager. I dont have stamina for that much conflict especially at 11 PM after a long day of travel, and if my boss hadn't been there to continue to respectfully disagree with her, I would definitely have given up. We appreciate the manager. We stayed again on return of the same trip and since our flight arrived earlier in the evening, we were able to go out to dinner thanks to the very helpful shuttle driver Ramon who shuttled us to a nearby cafe...that's great service from a hotel!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Værløse, DK

Bekvem afstand til Newark Airport

Posted Apr 21, 2015
Pros: Værelset - Morgenmaden
Cons: Nej
Location: Beliggenheden er fin i forhold til ankomst/afgang fra EWR - området virkede kedeligt, men vi var der kun en nat, så det er svært at bedømme præcist
let adgang til hotellet via shuttle der kører hver halve time i begge retninger. Kedeligt område, men værelset var fint og morgenmaden velassorteret. Vil sikkert komme igen ved fremtidige sene ankomster til EWR
5 out of 5
Recommended
for Couples
by A verified travelerfrom Chicago IL

Nice hotel near airport

Posted Apr 20, 2015
very nice hotel cleaned. Breakfast was delicious included in hotel price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom upstate NY

Good location and service

Posted Apr 19, 2015
Pros: expedia
Food service and staff accomodation excellent. Gave a travel pack for the road to rewards club members. Never saw that before.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oakton, VA

If you don't use a lot of electricity, this is a 5

Posted Apr 19, 2015
Pros: Value for the price, cleanliness, room comfort.
Cons: The electrical hook-ups! Using the microwave apparently set off the circuit-breaker in the power cord. So I had to shut other things off to use it.
Location: Not too many good things about the location. Ugly. And "nearby" is relative.
Very nice hotel for the price, despite the circuitous route (and deplorably maintained roads!) to get there. Staff minimally courteous but efficient. Elevators were a rather long walk (partially up-ramp) from lobby, better accessed from two outside doors connecting two sides of the parking lot. The room was immaculate (king bed w/nice coverlet, 4 pillows, couch, coffee table, desk w/comfortable chair, bureau, TV, fridge, microwave, coffee-maker with usual coffee, paper cups, ice bucket, large bathroom, plenty of thick towels, nice selection of usual bath amenities, grab-bars on two walls of tub, play station board, TV remote, alarm clock, phone), and fairly large, amply draped window provided wide view of surroundings, including a city skyline. Problems or deficiencies. No in-house restaurant, no room-service, and no fast-food within walking distance. I was told that I could walk to the Renaissance next door for dinner but found that that entailed walking around perimeter fences (rather than through what could have been a very convenient gate between the two) and on a very active street. I drove to the Renaissance, told the gatekeeper I was going to dinner, got a receipt, parked, walked to the restaurant and waited 15 minutes for a take-out pizza and Caesar salad ($30 with tip to the bartender). Because the Hampton & the Renaissance are on a one-way road, I had to drive in a large circle (2 miles+) on the worst roads I've ever seen back to the Hampton.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
Good for the quick business stay. Staff was good and room was comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom trinidad

2 nights layover before return home flight

Posted Apr 10, 2015
Pros: Car park, staff, cleanliness location
Cons: Breakfast area
Location: Close to airport, jersey gardens outlet mall, half hour to nyc
The location is fine, just across from Newark liberty. The car park is adequate, never had a problem to get a space at different times...even late night there were still spaces. The staff were friendly and courteous. The room however is a bit cramped and the queen size beds looked more like a full size. The breakfast area is deifinitely too small....with good occupancy, there is a crowd for breakfast that never seems to end. If you didn't get there in the first half hour....then expect to wait at least 1/2 hour before getting breakfast and then not having a seat.
3 out of 5
by A verified traveler

Nice Hotel except the staff

Posted Mar 25, 2015
Pros: cleanliness, convenient and parking
Cons: They need to train their stuff (front desk)
Location: New York City! Wonderful place Times Square, liberty ….you name it is the best place to go visit but you need to go when it is warm
Hotel location is very nice especially to visit New York City. However, we are very disappointed by the front desk when checking in it was so unprofessional and rude. I would recommend this hotel regarding cleanliness, convenient and parking, if you do not mind about hospitality such as being disrespected and NO value for gusts.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Was good

Posted Mar 25, 2015
Pros: I always like Hampton Inn's
Cons: More tables available at breakfast -open another room if possible
Location: No Comment - I was there to go to a trade show in NY
I did have a problem with the TV not getting local channels - but the staff took care of it. The staff is excellent. The room was clean - however could be dusted around the baseboard better. The staff excellent. Not enough tables for the breakfast crowd.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Philly

Nice

Posted Mar 23, 2015
Was very comfortable for the time I was there. I was treated really well by the staff and everybody else was really friendly.