Ratings based on 5,451 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Good location and friendly staffs

Posted May 28, 2015
The room was clean, staffs very friendly, good location only few minutes walk to Times Square.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2015
Pros: Location is great, and the room is large for Manhattan.
Location: This hotel is steps from time square and the NYC theatre district.
Wonderful stay! Hotel was very accommodating. Great location and hotel and rooms are a nice size and very clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Queens, NY

close to attractions

Posted May 26, 2015
Good hotel experience. Would stay again. Clean and big room for an NYC hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Nice hotel close to the action.

Posted May 25, 2015
Pros: Location was great, large rooms, great breakfast and friendly staff!
Cons: Concierge's desk and better cleaning of the rooms!!
Location: Close to Time Square, Broadway shows and lots of restaurants. Close to the Hop-on, Hop-off bus-best way to see the city!!
We found the hotel very pleasant, staff very friendly, great breakfasts-nice perk, the rooms very large and beds comfortable. Only down side was the rooms very not that clean. Finger prints on furniture, dusty-I don't think they spent enough time cleaning between guests checking in and out. We were there for 7 nights and nothing was wiped down at all in the living area during our stay! Our big concern was the concierge's desk. We were told to be sure and ask if they were employed by the hotel which they were and we were really annoyed to find out we were over charged for Broadway show tickets by a lot!! Sure left a bad taste in our mouths!! Even though he was very friendly and helpful --not impressed to be hosed!! I was going to book tickets at home but decided that maybe we could get a better deal there!! Very wrong-never do that again!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Excelente ubicación , amplias habitaciones

Posted May 23, 2015
Estuvimos mi esposa y yo 1 semana en mayo, nos encanto el hotel , la habitación muy amplia, el desayuno gratis muy rico , café y chocolate 24 Hrs , muy buena ubicación . Lo recomiendo mucho . El personal siempre muy amable y atento.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
Pros: Good location, spacious room, free beakfast.
Location: Time square, Fifth avenus shopping, walking distace to many restaurants.
The experience is fine. average hotel. Money is reasonable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Great Location

Posted May 21, 2015
Pros: Location, size, cleanliness, friendliness
Cons: I would stay on top floor to be as far away from traffic noise as possible
Location: Central Park, Columbus Circle, Times Square, Rockefeller Center, 5th Avenue, Broadway & Hell's Kitchen all within walking distance
This hotel is very roomy and clean for New York! The location could not be better, walking distance to Broadway, Central Park, 5th Avenue, Rockefeller Center and Hell's Kitchen. The subway is right across the street and there are groceries, coffee spots and diners all a stone's throw away. The only con would be that since it is in the epicenter of the touristy portion of New York, there can be a bit of street noise. I have stayed here the past three visits and I plan to stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Nice hotel in Manhatten; not too far from Broadway

Posted May 21, 2015
Pros: It met the usual quality expected of a Hampton Inn
Cons: Bigger breakfast area - it was packed on the weekend
Location: Near Broadway, Times Square, and other key attractions. Subway location made it easy to get around.
Nice hotel in Manhatten area. Close to Broadway and subway stations. Clean and safe.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Good location

Posted May 20, 2015
Pros: Location...breakfast pleasant staff
Cons: Needs updating hallways dark..
All Elevators not working when we checked out. Each day at least one elevator was not in service. There was a bear sitting in a chair with a sign saying use the service elevator ?..
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2015
Great Location! Great breakfast that's not just carb overload. Fresh coffee bar 24 hrs.