Ratings based on 5,222 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom China

Comfort hotel and good service

Posted Apr 17, 2015
Room with two queen beds is really nice and clean. Complimentary buffee breakfast is really good with a variety of foods. Baggage store service is free. The hotel is closed to Time Squre, Penn station. And there is a very popular restaurant nearby, especially for a breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom frankfurt

Posted Apr 16, 2015
Zentral gelegen. Sauber. Schlichtes aber gutes Frühstück.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Apr 15, 2015
Great location in the city. Breakfast line was way too long everyday.
4 out of 5
Recommended
for Everyone
by A verified traveler

Amazing staff

Posted Apr 14, 2015
Pros: Located close to almost everything, right in the Theatre District.
Cons: Hotel is showing it's age, but still a great place to stay.
Can't think of a recent hotel stay where the staff were so friendly and helpful, and very knowledgable about the City.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Utica,NY

Excellent hotel right in the center of everything

Posted Apr 14, 2015
Pros: Very convenient location
Went to see Yankees game and visit time square......We had excellent time can't wait to do it again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

100% Satisfaction Guaranteed!

Posted Apr 13, 2015
Pros: I liked the service and the rooms are very comfortable. They even provide Neutrogena products for you in the bathroom. Very nice.
Cons: Perhaps a bigger breakfast area with more stations spread out so that you can get what you want without having to wait in line.
Location: It's a great place to be. Very near Broadway and within walking distance of Central Park and Times Square and there's shopping around the area too.
The plaque on the front desk states 100% satisfaction guaranteed and the staff make every effort to live up to it. The room was great and requests for a mini bar fridge was answered promptly within 5 minutes. That's how good service was. Breakfast was crowded though with long queues although a good spread was provided. That was the only thing that made the experience less than a "5".
3 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Nice hotel but it's a Hampton Inn not a Marriott.

Posted Apr 12, 2015
The clientele you have staying here will be younger and louder than more expensive hotels. Lots of hall noise and door slamming. The breakfast is fine but the line stretched into the lobby. The employees were great and made the experience good. Great location but remember, it's a Hampton Inn.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Derby, UK

Great Family Hotel

Posted Apr 9, 2015
We stayed at the Hampton Inn from 3rd April - 8th April for our Easter family break. The hotel is Just round the corner from Times Square and within minutes you are in the heart of the City. The staff are so friendly and willing to help with anything you request. The breakfast is great, I would advise getting down before 07:30 as it does get very busy. The rooms are cleaned daily too! If I had to say anything negative is the windows viewing down on 8th Avenue really do need cleaning on the outside. That's just me being very picky. I would recommend staying here and would defiantly return again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cambridge UK

Great base for a NYC visit

Posted Apr 9, 2015
Pros: Rooms were a good size - easily accommodated two double beds. Lots of towels given. We requested a fridge and it was there when we arrived.
Cons: The queue at breakfast could be managed a bit better by having different sections according to whether you want hot breakfast or cereal etc.
Location: Across the street from the subway. Very close to Broadway and Times Square. Central Park is also ten minutes away.
This hotel is in a great spot for midtown Manhattan. close to central park, theatre district, subway etc. It has everything you need and has some great extras like 24 hour tea/ coffee, grab bags for breakfast and the staff were really helpful. We got a late checkout to 1pm and the staff arranged a taxi to the airport. All in all very happy with our stay.
5 out of 5
Recommended
for Families
by A verified traveler

Nice hotel. Good location.

Posted Apr 8, 2015
Great hotel for the tourist visiting Manhattan. Good location. The staff is excellent. They are friendly and helpful. Overall, it was a great experience.