Ratings based on 1,810 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom D

Good hotel in city

Posted Apr 28, 2015
Nice place , would stay again Parking is a little expensive but then it's the city so that's expected
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
Pros: I liked the great location and the friendly and professional staff.
Cons: It's just a thing with me, but I like actual drinking glasses rather than paper cups in the room.
Location: The hotel is in midtown/Chelsea, close to times square, theater district, and the Empire State Building.
This is a comfortable, convenient, reasonably priced hotel in midtown Manhattan. The location in the wholesale flower district is nice, in the spring every morning when you walk out the sidewalks are lined with flowers and plants of all descriptions.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom israel

nice hotel subway near places to eat

Posted Apr 11, 2015
Pros: quiet nice and helpfull staff
Cons: the price of breakfest
nice street easy to find clean and big room there is aplaces to eat breakfest close
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for a long weekend stay

Posted Apr 8, 2015
Location: Within walking distance: McDonald's, Dunkin Donuts, Starbucks, lots of small food markets, drug stores and a lot more
PROS: Friendly doormen/valet team, excellent housekeeping, quiet room (for downtown NY location anyway), pretty and small lobby with free coffee and tea CONS: Horrible WIFI - but it's free, front desk service is not consistenly friendly, elevator slow or too busy (could take a few minutes before you get an elevator and could take a few full elevators to pass before you could get on during rush times)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pdx

Great affordable hotel in Chelsea

Posted Mar 29, 2015
Great staff, clean small rooms , centrally located
4 out of 5
Recommended
for Everyone
by A verified traveler

Make sure you don't show up at the wrong hotel

Posted Mar 23, 2015
Pros: Quiet room
Location: Great location, the block is filled with flower/plant vendors which made it all the more garden like.
There are 5 Hilton Garden Inns in Manhattan. Two of which are in close proximity. Accidentally went to the wrong one and I was told at the front desk they couldn't look up my information to see which location I had booked a room at. My phone had died, so I couldn't look up my confirmation myself! It seems ridiculous they couldn't help.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel construction nearby

Posted Mar 19, 2015
Pros: Clean small room, had kerug, fridge.
Location: Lots of construction, far from Times Square.
Friendly staff: Arrived before 3:00pm check-in, hotel front desk offered to watch our luggage and call our cell when room was available. They called 4 hrs before the 3:00pm check-in which was very nice. Nice friendly bartender and front desk.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2015
The hotel is clean the hotel staff is very friendly
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in heart of Manhattan

Posted Mar 18, 2015
Pros: Walking distance to Chelsea and Flatiron. Conveniently located to 28th street subway stations for 1 and N, R lines. Rooms reasonably sized.
Location: Highline, Chelsea pier, Flatiron, and Herald Square within walking distance. Times Square just 2 subway stops away
Normally stay in the Central Park South area but decided to try this one because of its proximity to Chelsea (although a little outside of Chelsea). Rooms were nice and typical Manhttan size (small but not tiny). Happy to discover both a Starbucks and Panera around the corner so we avoided the pricey breakfast buffet. All in all, a good hotel. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom minneapolis, mn

Large room great location

Posted Mar 12, 2015
Pros: Great value, location, good size for 2 travelers
Cons: Complimentary water in the lobby
Location: Close to shopping, lots of restaurants, subway - very central location if you are looking to visit Chelsea, SoHo & the village
I have nothing negative to say about our experience. The room was by far the largest I have stayed in Manhattan with a reasonable rate. We stayed in a standard king room. Plenty of space for 2 people with 2 suitcases of clothes. It was clean but no frills, and housekeeping did a great job. Bathroom was large & the shower was good. The bed was very comfortable. The location is prime. Subway stations very close in proximity, but we mostly walked to all of our destinations in west village, Greenwich village and SoHo. Beyond the room, the hotel doesn't have much to speak of. Hotel bar is very small and seemed to be closed or no bartender most of the time - not that it matters as I see no reason to be drinking or eating at the hotel while in NYC. Lobby is also very small but they serve complimentary coffee & tea & cookies at night, although pitchers of ice water would have been nice. All of the staff was very nice & accommodating. I would definitely stay here again.