Ratings based on 2,550 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Oct 23, 2014
Pros: Location!
Cons: Room cleaning service and location of cleaning supply carts (one was located right outside our room the entire time).
Location: Good restaurants down the street, right by Empire State Building, easy to get to all fun Midtown activities, and easy access to the Metra.
I would recommend this because the location was excellent and the hotel itself was pretty decent. There were elevator issues and one of the days we were there no one ever came to clean our room, but overall, the hotel was great, especially for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Quebec

Nice hotel - great location

Posted Oct 22, 2014
Pros: proximity to everything. Across the street from Macy's Herald Sq, Gap, H&M, Victoria Secrets. Great little courtyard in front of the hotel.
This is my 3rd time at this hotel. Staff is always very friendly and accommodating. A shout out to Phillip the customer service rep (at the door) who helped us find great restaurants and transportation. He was pleasant and very helpful. Room was clean. Bathrooms are spacious and very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Oct 20, 2014
I like this hotel if they offered breakfast it would be perfect
5 out of 5
Recommended
for Everyone
by A verified traveler from Gainesville, Fl

Super!

Posted Oct 20, 2014
Great location! Staff was very friendly and helpful. Will definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveler

good position

Posted Oct 17, 2014
room in high levels is quiet, the staff are enthusiasm, location is also very good, room is very clean, and the gym, good choice。
4 out of 5
Recommended
for Everyone
by A verified traveler

Good midtown hotel

Posted Oct 15, 2014
Pros: This was a good stay in a comfortable, and good location
Cons: Very limited food, which has to be eaten at the bar area
Location: Close to the Empire State Building, Macys and an easy walk to Time Square (15 mins)
Close to the Empire State Building, Macys and an easy walk to Time Square (15 mins)
5 out of 5
Recommended
for Everyone
by A verified traveler from cheseapeake, VA

Hubby birthday!

Posted Oct 13, 2014
Pros: The staff being so friendly, the place was clean
Cons: The elevator are small and it take awhile to catch an elevated especially being on the 20th flr
Location: We went to a Broadway show, time square and mama rosa
i traveled to New York for my hubby birthday. The hotel is is in the city so of course very crowded. No parking. The good thing was we got there after 6. Street parking is free during the weekend. If not we would have paid 22$ a night. The hotel was nice. People were helpful and friendly. Nice experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Oct 8, 2014
Location: Hotel was in the middle of the shopping district.
Great Hotel and excellent location. I was a little disappointed when I returned to my room and the room was not cleaned.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Brilliant location and value for money

Posted Oct 5, 2014
Pros: Location excellent. Bed and pillows were really comfortable.
Cons: Top cover on bed was a bit tatty. But no big deal
Location: Location is perfect in midtown. Easy 10 mins walk to theatres around Times Square. Penn Station 5 mins away walking.
I chose this hotel as I needed one walking distance from Penn station. Had a great room looking out to the Empire State Building. I was on 24th floor and room was quiet, good soundproofing to keep out traffic noise. Aircon worked well. Room was reasonably compact, but had everything you may need. Staff were very helpful indeed in all areas. Hotel is in good street and safe.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, close to all attractions.

Posted Sep 30, 2014
Everything was great especially the staff at the front desk. The only problem I had concerned the pillows -- too full. When I mentioned this at the front desk, they suggested they would put two different ones in my room. I slept very well that night. I will use your hotel the next time I come to New York. Margaret Lees