Ratings based on 3,500 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

smells sweat

Posted Jul 30, 2014
Hotel location is very good. But bed & towels smelled sweat a little.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel in a great location.

Posted Jul 28, 2014
After a long days sightseeing it was great to unwind and relax in a large,comfortable,cool room. I cant fault the hotel.wonderful!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2014
Pros: Location. Breakfast. Wi-Fi. Internet room with printer. Checking in and out procedure.
Cons: There is no pool.
We had an easy checking in procedure and were pleased with the size and the amenities of the room, especially for the price in NYC. The location was excellent for our planned activities. The only real problem was noise noted especially at night. It was a periodic rumbling noise presumed to be from the subway below 8th Ave. we did not request a room change as we were to be there only 3 nights. If I were to use this hotel again I would request a higher floor.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Excellent hotel. First class staff

Posted Jul 26, 2014
Great value for money with excellent ataff. Clean rooms.
4 out of 5
Recommended
for Families
by A verified traveler from Canberra

Great location

Posted Jul 23, 2014
Pros: Location was the main positive aspect. The hotel was also relatively quiet considering our room's proximity to the noisy street.
Cons: The breakfast quality was only so-so. It was described as 'complimentary' but didn't include tips which turned out to be a considerable cost.
Location: Right in Times Square, right on Broadway and round the corner from a range of restaurant and transport options.
This hotel is in an excellent location right in the theatre and restaurant district in Times Square, and very close to different subway and bus lines. We hadn't expected that our room would be as small as it was for a family of four but the location more than made up for this. We had a lot of trouble with a blocked toilet while in the room; however hotel employees made considerable efforts to fix it. They also gave us complimentary food and drinks to say sorry for the inconvenience which was much appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
This hotel is right in the heart of the Times Square/theater district area and makes for an ideal location if you like attending Broadway shows.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient to midtown

Posted Jul 21, 2014
Pros: proximity to theatres
Cons: room was small, but that's a problem only if you plan to spend a lot of time in the room
I found this hotel very convenient to everything I was in NYC to do - walking distance to most theatres, one block from Times Square, and one block from the Grey Line double decker bus origination point. It's in Hell's Kitchen, so there were lots of dining options. If I ever get the chance to go back, I will definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iasi, Romania

Nice hotel close to Broadway

Posted Jul 20, 2014
Pros: Location and staff.
Cons: Ventilation noise near the elevators.
Location: Go to the theatres. Good Food Emporium. Near the Grey Line.
OK staff, OK hotel, OK location. Near to the theatres.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great location!

Posted Jul 19, 2014
This was our first trip to NYC, so we really didn't know what to expect. The hotel staff bent over backwards to help us with directions, tour bus reservations, and getting us back to the airport on time. There were 3 of us in our party (me, my mom, and my 9 year old son). We had a room with a King sized bed and a pull out couch. Very comfortable. Times Square and Broadway shows were within walking distance. We will definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient and comfortable!

Posted Jul 19, 2014
It was great! Fjdheiebheiebbe I don't really have any more to say but I can't submit this unless I write more