Ratings based on 3,109 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Ivan from Mexico

Awesome hotel 1 block from time square.

Posted Apr 22, 2014
Pros: location, the restaurant below was amazing, staff was very nice and helpful
Location: time square is 1 block away, several restaurants near by, there are like 7 food locations around and also a food market to buy groceries
Amazing hotel, location was awesome, staff nice and willing to help, restaurants near buy, markets for groceries 1 block away, everything you need at most 2 blocks away, even pharmacy´s
5 out of 5
Recommended
for Everyone
by MJ from San Francisco

Fantastic value

Posted Apr 21, 2014
Cons: nothing
Our room was lovely and large w a great view. Staying here was a pleasure. The restaurant was great and the cocktails were perfect. The staff friendly and efficient what more could you want. And the location was perfect for the theater
4 out of 5
Recommended
for Everyone
by Anita from Guelph, ON

Very centrally located hotel. Modern rooms.

Posted Apr 21, 2014
Pros: The location and modern decor in rooms.
Cons: Tea and coffee provided in the lobby 24 hours would be nice.
Location: Very centrally located and within walking distance of Times Square and Central Park.
Had a very enjoyable stay. Carpets were being renewed so we couldn't check in until after 6pm. Hotel have us a complimentary breakfast for the inconvenience. Really liked the fact there was a large table with chairs in the lobby that you were allowed to bring your own food in and eat there. We had no issues with the shower but I heard at least three people complain to reception that they only had cold water. Only negative comment is I wish they offered tea and coffee in the lobby all day and not just from 6.30am until 10am.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2014
The location is certainly excellant. I think it's too expensive for what you get - a mini bar but not stocked - no bar or resturant in the Hotel. There are so many other hotels with all the amnities in that area that offer a better bargin.
4 out of 5
Recommended
for Everyone
by A verified traveler from College Station, Texas

Very nice hotel in excellent location.

Posted Apr 21, 2014
Pros: Very nice hotel in an excellent location.
Cons: All was fine.
Location: Very near all Broadway shows.
We had a very pleasent four days and the hotel staff added to it.
4 out of 5
Recommended
for Everyone
by A verified traveler from ENGLAND

Excellent location for Times Square

Posted Apr 20, 2014
Pros: location
Cons: sound proofing rooms
Location: Excellent location close to all the action in Times Square Very close to Broadway and Theatre district Ideal for shopping
Excellent location for Times Square Noise could be heard from adjacent rooms Carpets in room worn Bedding only charged every 3 days unless requested more frequent Most staff happy to help Bell Boy did not seem to be cheerfull although polite Tea/coffee facilities in room could be better 4 occupants only two cups overall would use again just a few minor things could have been better
5 out of 5
Recommended
for Everyone
by Julie from New York

Perfect location, near all the sight seeing places

Posted Apr 20, 2014
Pros: Friendly staff Clean Big reception area Internet access Free Starbucks coffee in the mornings
Cons: The room to be a bit bigger More storage space
Location: Perfect location Walking distance to Time Square Close to train and bus station Lots of shops and places to eat
The hotel is in a prime location. Walking distance to Time Square and train stations. Lovely friendly staff and very clean.The rooms were compact, could have been a little larger as there were 3 of us. Air conditioned and ice machines on every floor. I would recommend this hotel to anyone who is visiting New York.
5 out of 5
Recommended
for Everyone
by Jean from Southport

Great hotel ideal for moving around near metro

Posted Apr 18, 2014
Pros: Service, staff and size of rooms
Cons: Bathrooms need updating. Need new showers and better towels. What is with the handkerchiefs to dry yourself with? Get bath sheets (big towels)!
Location: Great location near 50 th street station although be aware uptown and downtown on different sites. Can get everywhere and near Times Square and Food.
Great hotel in the ideal position. We have been several times before stayed in this area and would recommend this hotel or intercontinental Times Square. Both absolutely brilliant lough rooms smaller at Intercontinental but bathrooms much better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel big room

Posted Apr 18, 2014
Loved the biz office. Huge room. clean. Good location
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in the city!

Posted Apr 16, 2014
Location: Everything is close!
We were so excited to have such a great hotel experience! The staff was very helpful and kind including the housekeeping staff. The rooms were clean and I am very picky - this was my main concern staying somewhere new to us. We are gluten-free and there is a market right across the street where we could buy gfree food! The only heads up would that there is a fire station right next door so if you can't sleep through a few sirens a night you might want to stay elsewhere. I liked it - it made me feel safe!!