Ratings based on 5,361 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Wisconsin

Great location but not clean!

Posted Jun 28, 2015
Cons: The staff and cleaniness.
I would reccommend the hotel for the location, but not for the cleaniness. The shower had visible mold and mildew. The staff was not overly friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Posted Jun 28, 2015
The location is great, and you can go to most of the places in New York by walk.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2015
Beautiful hote rooml. Had everything i needed. Everything ran seemlessly. Great location!
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

NYC Fun

Posted Jun 27, 2015
Pros: Location and Staff were Great!
Cons: Hilton Honors points should be awarded by stay, not by how you book the stay. Very disappointing to learn there is a difference. Loyalty either way.
Location: Everything was close by. Tons of activities
The hotel was Great, The room on the 15th floor was noisy with bangs and clangs.
4 out of 5
Recommended
for Everyone
by A verified traveler from Paris

excellent emplacement

Posted Jun 24, 2015
Pros: oui
Cons: separation des chambres (cloisons)
Location: Times square
5 mn à pied de times quare, personnel accueillant et aimable. Excellent petit dej meme si couteux . Gros problème : séparation entre chambre très fine on entend la télé même peu forte de la chambre d'a coté et les conversations meme normales
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, B.C.

Great Location

Posted Jun 23, 2015
Pros: Location and cleanliness
Location: It is close the Grayline hop & hop off office. Easy access to catch their busses. I found it central to all the tourist attractions.
This hotel has a great location. Can be noisy at times because the NYFD is right beside the hotel. The staff were friendly and in all the place is clean and feels relaxed.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Excellent location

Posted Jun 23, 2015
Pros: Hotel staff was friendly, housekeeping very efficient and everything we wanted to do was close by. The concierge was extremely helpful!
Location: Close to Times Square, the theatre and lots of dining and bar places to go
We really enjoyed our stay here. It was close to Times Square, Broadway shows, dining and had other small shops all around. I would definitely recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Posted Jun 23, 2015
We enjoyed our stay at this hotel. It had all the basics, was very clean, and the staff were all really helpful. Great location - easy walking distance to Times Square and Broadway theatres.
5 out of 5
Recommended
for Everyone
by A verified traveler from M., Windsor Locks, CT

Wonderful hotel in the heart of Times Square.

Posted Jun 22, 2015
We arrived a couple hours early to check-in at the hotel and they had our room ready for us and allowed us to check in. Staff was very friendly, helpful and efficient. The bed and pillows were not incredibly comfortable for me but I have back issues and am sure that the bed is fine for other people.
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

Hilton stay

Posted Jun 21, 2015
the highlight of the hotel was the breakfast I would recommend purchasing the breakfast vouchers. the rooms were clean. the staff was quick friendly and efficient. the location was awesome. they also can make great recommendations for other places to eat. the only downside I didn't know about was the $200 extra Hold they put on your credit card for security otherwise than that it was great.