Ratings based on 3,753 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia

Great hotel, close to everything!

Posted Nov 24, 2014
Pros: location
Location: time square, central park
Was very happy with this hotel choice. Usually its just my husband and I who stay in NYC overnight and we usually get an extremely small room. This time we brought along our 3 year old and the room was huge (well for NYC) and very clean and comfortable. We could walk to Time Square to Rockfellar to Central Park no problem! great hotel and great location. I will be coming back!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Good comfortable hotel in good location for NY

Posted Nov 23, 2014
Pros: Room was comfortable, breakfast was very good.
Cons: Only disappointment invovled leaving where hotel insisted on booking a taxi which never showed and I went and booked my own. Minor issue though
Location: Near Times Square, 50th Street Subway, Central Park (10 mins), Rockafeller Centre (10 mins)
Hotel was everything I hoped it would be. Room was a decent size and comfortable, had a very large bed which was also very comfortable. Bathroom was fine. We had breakfast vouchers which were booked as part of the stay. Breakfast was very nice and filling, you could choose off the menu or go for the buffet. Hotel was 5 minutes from Time Square and 2 minutes from the subway station which took you down to Ground Zero. Staff in the breakfast were very attentive and brought our drinks etc promptly
5 out of 5
Recommended
for Everyone
by A verified travelerfrom va

Left back pack

Posted Nov 18, 2014
We had a pleasant stay at the hotel and pleased by the goodness of the staff and manager. My 70 years old father forgot his backpack at the lobby and we just realized it when we got back to VA. We're glad and thankful that they are mailing the backpack to us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location!

Posted Nov 18, 2014
Stayed here in November. Location is perfect, just back from Times Square but close enough to walk everywhere. Large rooms with nice view but tiny bathroom!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Location perfection.

Posted Nov 17, 2014
Great location, lots of choices nearby for restaurants and coffee. Easy to catch a cab or ride the subway. Nice lobby and wonderful staff all around from front desk to housekeeping.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom scotland

Lovely hotel in a central London cation.

Posted Nov 7, 2014
Pros: Central location, big room size.
Cons: Err,,, not much given my simple needs!
Location: Right on Eighth Avenue- across road from the subway. Concierge service is great. West 46th Street ( Restaurant Row) is a couple of minute walk.
Staff couldn't be more helpful- great location. All amenities are good and excellent location.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Posted Nov 7, 2014
Pros: Elsi
I choose this hotel because it had all that we required, coffee maker, fridge, microwave and the bonus of free wifi. It is within walking distance of Times Square, Rockefeller Center, TV stations and the Broadway theaters and a good selection of restaurants.However, the room is too small to accommodate 2 queens, and 3 adult it is a tight squeeze. The bathroom could use more towel drying racks and/or hooks for towels and clothes, again 3 adults using a room and 2 towels a piece, one for drying after shower and 1 for the hair, that is 6 towels to dry. The engineer and cleaning crew were excellent, accommodating with quick responses to our issues. I called the hotel, Noel answered and he forwarded me to environmental and I left a message and my phone number. I never received a call back,. I called to report that we had left a small shopping bag in the lobby TV area. I am sure another tourist kept it; but, never received a courtesy call telling me that a search was done with no results.
3 out of 5
by A verified travelerfrom UK

Hardly good value

Posted Nov 7, 2014
Cons: Stop pestering people as they go in and out to attend a timeshare presentation!
The location is good very close to Time Square, but that is about all I can say about it, considering the prices/
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Love it!!

Posted Nov 6, 2014
I have stayed here 5 times. I love everything about it but especially the location, quiet rooms and the size of the room is great for NYC. I recommend this hotel to all my friends and they love it too.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2014
Cons: More bath supplies such as shampoo, hair conditioner, lotion, bath soap. Daily supply is not enough for 3 people occupying one room.
not too far from the bus terminal and there is plenty of restaurant close by.