Ratings based on 947 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2014
Stayed here overnight. Reasonably close to the subway and a decent hotel for the price. It was nothing special, but it was comfortable and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sussex, UK

Great location

Posted Oct 14, 2014
Pros: Very comfortable rooms, hotel staff very friendly, a lovely touch in the reception area, complementary coffee and tea
Cons: we were happy with everything
Location: Walking distance to Ground Zero, Battery Park, The village
Lovely hotel, great location in the Tribeca district good for all the downtown locations, walking distance to Greenwich village, NoHo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2014
This was a very accessible and nice hotel to stay at. The staff were friendly and helpful, check in was available earlier than expected, bag storage and taxi service was useful, and the room was very spacious and comfortable. I would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge UK

Nice hotel in good central location

Posted Oct 6, 2014
Pros: Location, good level of service and comfort.
Cons: Vacuum a bit better under the beds!
Location: Tribeca is a good base for sightseeing, shopping and eating out, as is nearby Soho. Canal St subway next to hotel is very useful too.
Very helpful staff and comfortable room with good space and nice beds.
4 out of 5
Recommended
for Everyone
by A verified traveler from drums.pa

Excellent

Posted Oct 6, 2014
This hotel is in a great location being close to soho shopping, Washington square, little Italy... Etc. The subway is also real close by. They have coffee and tea in the lobby all day, the rooms are very clean and spacious. No problems at all!
4 out of 5
Recommended
for Everyone
by A verified traveler

Driving

Posted Oct 6, 2014
If you're driving into the city, this Tribeca location is a little tricky during the week. Traffic from the tunnel and bridge and no street parking during the day. I paid $42 for 24 hour parking off Canal St. If you're using public transportation you'll be pleased with this location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location

Posted Sep 29, 2014
Pros: Staff, location and free internet
Location: Located in SoHo, walking distance to some great restaurants, bars and to the World Trade Centre and Canal Street
6 of us travelling to. New York for U.S. Tennis open but we did not want to stay in Queens forth week-end. The location of this hotel was great for getting around the city and right on the subway line also making it easy to get out to Queens. The hotel staff were fantastic, friendly & fount to chat to.
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff is amazing !!!!!

Posted Sep 25, 2014
Excellent location !! Lovely lobby !! But the staff was great and very helpful .. I even left my shirt in the closet and they mailed it back to me ... Thank you guys.
2 out of 5
by A verified traveler

Very disappointed for a Hilton property.

Posted Sep 23, 2014
Management very unfriendly. Especially night staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Surprisingly nice!

Posted Sep 21, 2014
Pros: The room was nice, clean and quiet.
Location: Great location! 1 block from Canal Street and perhaps even more important just 2 blocks from Sanctuary T, the best place to get gourmet Tea in NYC!
In general, I like Hilton Garden Inn properties, but didnt know what to expect from a HGI in NYC. It was a great stay in a great location for a great pice.