Ratings based on 2,452 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 1, 2015
Nice clean rooms, excellent staff, and modern amenities. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Great trip

Posted Feb 28, 2015
What can I say we had a great time in New York & the hotel was a part of that experience it did everything we wanted it to, the room was very modern clean & the staff were helpful , so yeah we would recommend the hotel to anyone going to New York.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom g

Lovely hotel close to Empire State

Posted Feb 26, 2015
Brilliant hotel close to Empire State, and a few blocks away from Times Square and 5th av.
3 out of 5
by A verified traveler

Posted Feb 26, 2015
Most of the towels in my room were stained (yellow and brown). Howecer, the cleaning crew was diligent on solving the issue.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location, location, location

Posted Feb 22, 2015
Room: adequate in size, newly remodeled, very clean, bedding comfortable. View: From the 8th floor toward 26th... interesting, so NYC. Location: Perfectly convenient. Walked from Penn Station. Subways are close. Price: Hard to believe.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Pleasant experience. Quick access from entrance to clean, comfortable, spacious rooms. Staff was polite and welcoming. Would definitely consider staying again.
3 out of 5
by A verified travelerfrom Sydney

Average!

Posted Feb 10, 2015
Pros: The bed and the room.
Cons: The staff's attitude and friendliness and the WiFi should be complimentary! It's not 2007 anymore.
When booking the hotel we paid extra to get a "high floor" room. We got the high floor, however the view was of a brick wall and we could see straight into a neighbouring building's living room and kitchen. I don't understand what the point of being higher up was if there was absolutely no view. After complaining about this, we were moved to a much nicer room the following day with an awesome view of The Empire State Building (which is what we should have been given in the first place seeing as we paid for it). The staff were not overly friendly. When I asked for my Frequent Flyer card to be added to the room, I was told by the lady behind the desk that it was, "Too late" to add it, and then she shrugged her shoulders at me. Part of the experience of staying at a Hilton or a Marriott is the excellent way you are treated. Disappointing here. We also found it ridiculous that in this day and age this hotel charges $14 per night for WiFi. We stayed in way less expensive hotels on our trip and all of them offered complimentary WiFi in their rooms. The room itself was very nice, and the bed was like a cloud! Other than that, it was an overall disappointing experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bra hotell med bra läge.

Posted Feb 9, 2015
Pros: Priset, läget och personalen.
Cons: Sängarna bra men något hårda.
Bra hotell med överkomliga priser för rummen, utmärkt personal, mycket hjälpsam och trevligt bemötande. Hotellet i övrigt rent och fint. Bra frukost även om det är lite dyrt, var uppmärksam på att frukost normalt inte ingår i kostnad för rummet vi blev lite överraskade vid vårt förra besök då vi hade bokat ett rum för 3 vuxna och betalt för frukost men det visade sig att vi frukost enbart gällde 2 personer. mycket märkligt, frukost kostar mellan 15 - 25 dollar så det kan bli ganska dyrt om man inte får med sig detta.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2015
I stayed to recover from an outpatient surgery. Staff was amazing in making my room was available slightly early to accommodate me and were very nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Hampshire

Wow! And, WOW again!

Posted Feb 5, 2015
Pros: Everything, including a magnificent waterfall shower!
Cons: Nothing...really!
Location: We were in town for the NOW Gift Show, so it was a great location.
Our stay at the Fashion District Hilton was wonderful from start to finish. We were greeted with an upgrade, had a view of the Empire State building, enjoyed awesome food every day, and were treated with such respect and courtesy. My friend needed a wheelchair, and traveling by cab is not always so easy, but the hotel staff made sure that we got cabs on time and helped us pack the wheelchair into the car. Friends met us for dinner, and we chose to eat in the RARE dining room every time: You simply cannot beat the burgers and salads at this restaurant. Would we travel there again? In a heartbeat. Awesome hotel!