Ratings based on 1,319 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom la

Terrible condition, bad location

Posted May 22, 2015
Pros: staff is kind
Location: location is near airport, but there is nothing around
I made a reservation for double bedroom (2 queens bedrooms) but they told me there is no double bedroom. and I don't have choice but using sofa bed. and sofa bed is too small, and it's very uncomfortable, as you know. room is not clean, and it's almost underground room. I can see parking car from window.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
convenient place and near from JFK airport. the only thing was not good is the Wi Fi was so bad.
3 out of 5
by A verified traveler

Posted May 19, 2015
部屋のドアと窓の防音性能が非常に低いことと、周りに何もないことが大きなマイナスです。 それ以外には大きな問題はなく、シャトルバスもホテルから直接出ていて便利でした。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

nice hotel close to airport.

Posted May 16, 2015
Pros: convience
Cons: add microwave in room,refrigerators.
Location: you needed a car to go to any locatios.
I was impress with the free breakfast choices.linen changed daily.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very satisfied

Posted May 16, 2015
The staff are very nice and helpful. Room is very clean and doesn't smell.
4 out of 5
Recommended
for Everyone
by A verified traveler

Alright hotel close to airport

Posted May 9, 2015
We spent just one night at the hotel since we had to catch an early flight. The bed was very conformable, the room clean and the hotel staff were nice and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Nice clean room with good shuttle to airport Shuttle is every hour on the hour. Every half hour would be nice
3 out of 5
Recommended
for Everyone
by A verified traveler

Holiday Inn Express Kennedy Airport

Posted May 3, 2015
Pros: Close to JFK. Good breakfast.
Stayed there for one night to catch a plan next morning. Very noisy.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kuwait

Helpful and friendly staff

Posted Apr 30, 2015
Pros: Proximity to JFK and helpful staff
Cons: More toiletries
As we have a flight connection the next morning, the hotel is close to JFK airport and the staff are ever so helpful and very polite.
2 out of 5
by A verified traveler

Airport convenience -- disappointing.

Posted Apr 29, 2015
Cons: More frequent airport shuttles during the peak travel times.
The only reason to stay at this hotel is if you need to be close to JFK. Problem is, the shuttle service provided to and from the airport is disappointing. The pick up seemed erratic. Service to the airport is on an hourly basis. This seems inadequate, especially during the peak times of the early morning.