Ratings based on 1,344 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
Stayed for a quick overnight between arriving from abroad and flying home.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fine for an overnight at the airport.

Posted Jun 28, 2015
Staff welcoming, breakfast, room comfiest if small. Overall fine.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Family Affair

Posted Jun 26, 2015
Pros: very clean and quiet.
Cons: the parking lot was very small they had the hotel bus which took up a lot of space.
Location: location was right off the exit which depending on the timing was easily missed. on several occasion we had to turn around and come back.
We really enjoyed our stay in Holiday Inn Express. The Hotel was very clean and the hotel staff were great. When we came to check in and the receptionist seen we were from out of town she was giving us the run down to things going on in the area. I originally booked 2 double bed rooms and when I got there all they had was king beds. I was ok with the new arrangement seeing that they had a mini pull out couch. My 8 yr old daughter was pleased she didn't have to share bed with her sister. We were very impressed with how they handled our family member that were meeting us at our hotel to take us out. Even though I gave my cousin the room # the receptionist still asked where she was going which is great customer service. The parking is shared so you kind of have to get there early for a good spot. The breakfast in the morning was a super hit. I was able to find something very filling for my family to start our day. It appeared that each day was something different to eat. The convenience of the ATM was also great. I didn't hear any planes being so close to the airport. I have to come back to NYC for a wedding in 2016 and I will staying here without a doubt.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2015
Clean, convenient, well-managed friendly service and super close to JFK which was important for me
4 out of 5
Recommended
for Business Travelers
by A verified traveler from California

Last Minute Reservation

Posted Jun 17, 2015
Pros: Clean and very friendly staff.
Cons: Nothing
Location: Close to JFK.
Pleasantly surprised! Free shuttle from JFK (off of an Air Train stop -- close enough) and was very pleasantly surprised at how nice and friendly the staff were and how clean the whole place was! Fantastic clean room, and comfortable bed. All I needed was there and was perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mauritius

Convenient airport hotel

Posted Jun 16, 2015
The hotel met our expectations in most areas and we would be happy to stay there when going through JFK. The staff is very helpful, which was much appreciated. However do not expect a wide choice for breakfast - for us it was ok for a short stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Excellent hotel

Posted Jun 13, 2015
I stay in this hotel when ever I'm in the area When I checked in I found out that the hotel had a major renovation The lobby was upgraded the breakfast room was upgraded , a fitness room has been added A huge difference from my last stay I recommend this hotel to anyone
Comment from Hotel Management
Jun 14, 2015 by AliK, Hotel Management
Thank you for taking the time to share your feedback with us. I am pleased to hear you found our hotel to be excellent! We have added many upgrades to our hotel and I am delighted to hear you were impressed by them! Thank you for choosing the Holiday Inn Express JFK for your travel needs. Best Regards, Ali Koljenovic Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2015
Pros: Location. Staff
Location: Close to airport and Belmont Park.
Great staff. Very pleasant and accommodating. Close to the airport. Call ahead for airport shuttle.
Comment from Hotel Management
Jun 14, 2015 by AliK, Hotel Management
Thank you for taking the time to share your feedback with us. I am delighted to hear your found our staff to be very pleasant and accommodating. They truly take pride in what day do, ensuring each guest has a positive experience such as yours. Thank you for choosing the Holiday Inn Express JFK for your travel needs. Best Regards, Ali Koljenovic Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from nz

Nice one

Posted Jun 9, 2015
nice staff, nice breakfast, clean room. close to airport.
Comment from Hotel Management
Jun 14, 2015 by Ali Koljenovic, Hotel Management
Thank you for taking the time to share your feedback with us. I am delighted to hear your found our staff to be nice and our breakfast to be so also. Our complimentary Express Start breakfast is truly one of a kind that offers such a wide array of items. Thank you for choosing the Holiday Inn Express JFK for your travel needs. Best Regards, Ali Koljenovic Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Handy for JFK airport

Posted Jun 8, 2015
Pros: As above. Pleasant staff
Cons: Evening meal not available.
Location: One good restaurant only locally.
Good overnight hotel near to JFK. Good staff and handy shuttle to JFK airport.
Comment from Hotel Management
Jun 14, 2015 by Ali K, Hotel Management
Thank you for taking the time to share your feedback with us. I am pleased to hear you found our hotel staff to be good and found our complimentary 24 hour shuttle to be handy. Thank you for choosing the Holiday Inn Express JFK for your travel needs. Best Regards, Ali Koljenovic Front Office Manager