Ratings based on 1,179 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

無料送迎バスですぐに到着

Posted Feb 28, 2015
JFK空港から、無料送迎バス乗り場のあるフェデラルサークル駅に行き、そこでホテル直通無料電話をかけ、お迎えに来てもらい、よかったです。 翌日は、ドライバーに行きたいターミナルを伝えるとそこまで乗せてくれるらしいのですが、わからずに、またフェデラルサークル駅まで乗せてもらいました。 空港への交通の便利さはいいと思います。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Gdynia

Ordinary airport hotel...

Posted Feb 27, 2015
Pros: short distance from the airport
Cons: more connections between HIE and JFK
The hotel is pretty close to the airport (JFK) but there is only one shuttle from the hotel to JFK an hour. Traveling from the airport to hotel is a bit more awkward. Unless you take a taxi from the terminal you need to go to Federal Circle (air train) and wait there for the bus to drop you off at the hotel. Hotel rooms are very small. Good to overnight and leave early in the morning....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Leicester

Nice hotel close to airport with free shuttle

Posted Feb 14, 2015
Pros: Location and hotel shuttle bus
Cons: Nothing
Location: Didn't leave hotel as we were overnighting before flying home next day
Very friendly staff and free breakfast. They even telephoned our airline with a query one of us in our party had. Excellent.
2 out of 5
by A verified traveler

Noise

Posted Feb 4, 2015
Very Loud, not with the standard of Holliday Inn Express
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bermuda

Great overnight stay

Posted Jan 28, 2015
Pros: Staff were gracious and helpful at all times and the shuttle at 4am to the airport was crucial. Close proximity to JFK. Clean and spacious room for 2
Cons: Coffee machine was empty at 4am when we left, but explainable considering the hour
Location: great proximity to JFK. main reason for staying here and the shuttle service
Great overnight stay before an early morning flight at 6am. Check in was flawless and speedy. Counter staff gave us takeout menus from a number of places to choose for delivery to the hotel for the evening so we did not have to disrupt our short stay with finding a place to eat out. Very comfortable and restful sleep into the early morning when we got the shuttle service which was quick and convenient at 4am.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice shuttle to the airport

Posted Jan 22, 2015
No problems with the hotel ..........,........................
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Nice and convenient

Posted Jan 8, 2015
Convenient location for JFK airport, room was nice and clean and the staff was wonderful!
3 out of 5
by A verified travelerfrom MA

Close to airport

Posted Jan 4, 2015
방에 처음 느낌은 좋앟으나, 히터가 고장나있었음. 그래서 카운터에 전화를 하려고, 수화기를 드니 먹통. 전화선을 찾아서 연결하고 전화하니, 안받음. 할수없이 카우터까지 찾아가서야, 히터가 고장났음을 알림. 잠시후 히터수리하러 온 사람왈, 수리못하니, 카운터에서 전화올거다 했는데 전화안옴. 또다시 카운터까지 내려가서야 방을 변경하여 해결됨.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom upstate ny

great stay

Posted Jan 4, 2015
Pros: hotel staff very pleasant and accomodating. location was convienant for my needs.
Cons: rooms could be a little bigger.
New Years weekend in nyc very nice stay at HIE thanks.Will stay again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cape Cod

Perfect for a layover!

Posted Jan 3, 2015
Pros: I liked the location and the facility.
Cons: Breakfast.
Location: It is practically in the airport. Short drive to the city.
Stayed at this hotel for a night and found it great. It has a friendly atmosphere. The room was clean and comfortable. Definitely worth the price. The breakfast wasn't amazing but everything else was.