Ratings based on 568 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Stay

Posted Jan 21, 2015
The Hotel was very clean and the staff was friendly. I would recommended it to anyone
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Great because it was close to the airport.

Posted Jan 6, 2015
Pros: Room was clean and the shower felt great.
Cons: It was a room for 4 and there were only 3 bath towels. I was told that there would be breakfast bags and they ran out.
Staff was nice and friendly. Room was clean and the shower felt great.
3 out of 5
by A verified travelerfrom Canada

Posted Jan 6, 2015
The vending machines with bill accepter did not actually take bills. No note on the machine indicating that it wasn't working either. Then when I went to the front desk they could not give me change either. I was unable to hook up any of my devices to their wifi network. Amenities u expect from a name hotel like this. Disappointed.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Helpful staff. Out of the way location.

Posted Dec 9, 2014
Pros: Great staff.
Location: Very out of the way.
We ended up here because of a mistake at another hotel. The helpful and friendly staff were a breath of fresh air after the experience we had come from. The hotel is out of the way, of course. Not ideal if you're trying to be in Manhattan (we were in a pinch as I said). But there were shuttles to the subway line. The door didn't shut properly but the staff fixed it efficiently.
3 out of 5
Recommended
for Everyone
by A verified traveler

So, so hotel

Posted Dec 7, 2014
Pros: Nothing
Cons: Needs just basic clean environment.
Location: Close proximity to airport .
Bed sheets have odor, probably dirty sheets !! Carpet, window blinds needs to be changed. Second floor was very noisy !!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom nyc

Small but suite

Posted Dec 3, 2014
It was fine. Stayed for one night before flying out of JFK. the room was clean and quiet. That's all I care about.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2014
Staff was friendly no problems I prefer if free parking
2 out of 5
by A verified traveler

Don't take room on ground floor facing car park.

Posted Nov 20, 2014
Pros: Bathroom was nice and new.
Cons: Communication between front desk staff and airport shuttle driver.
Ended up waiting close to an hour for airport shuttle to hotel due to poor communication between hotel lobby staff who I spoke to on the phone and shuttle driver. Shuttle driver was waiting at another terminal. Was given a room on the ground floor. Could not see out of only window in the room as it was up by ceiling with an air conditioner/heater in it. Because curtains couldn't completely block light coming in to room, due to air conditioner in window, headlights from cars in the car park would shine into room during the night.
5 out of 5
Recommended
by Renefrom CT

Posted Oct 27, 2014 on Hotels.com
The hotel was clean and well kept. They provide shuttle service to/from airport, mall and metro station
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great stay near LGA

Posted Oct 25, 2014 on Hotels.com
Staff was very friendly and helpful. Room was nice and clean.