Ratings based on 587 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Posted Mar 11, 2015
Pros: Close to LGA
Location: don't know
Staff was nice, room was okay - was all at night so didn't really see much of the hotel's location
Comment from Hotel Management
Mar 13, 2015 by Glenda Gomez, Hotel Management
Thank you Kiana! Hope to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel at an affordable price

Posted Mar 3, 2015
Great service. Valet and front desk employees were awesome. Very helpful and gave us all the information we needed. Hotel room was very clean and comfy. The breakfast was great. (Its included) awesome. Will def stay there again
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Stay

Posted Jan 21, 2015
The Hotel was very clean and the staff was friendly. I would recommended it to anyone
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Great because it was close to the airport.

Posted Jan 6, 2015
Pros: Room was clean and the shower felt great.
Cons: It was a room for 4 and there were only 3 bath towels. I was told that there would be breakfast bags and they ran out.
Staff was nice and friendly. Room was clean and the shower felt great.
3 out of 5
by A verified travelerfrom Canada

Posted Jan 6, 2015
The vending machines with bill accepter did not actually take bills. No note on the machine indicating that it wasn't working either. Then when I went to the front desk they could not give me change either. I was unable to hook up any of my devices to their wifi network. Amenities u expect from a name hotel like this. Disappointed.
5 out of 5
Recommended
for Couples
by Deborahfrom Corona, NY

Very nice hotel!

Posted Dec 23, 2014 on Hotels.com
I have stayed in this hotel prior to this stay. I like to get away for a one day honeymoon with my husband so we come here to relax and get away for a day or two. The room is warm, and so very clean and so very comfortable! Our room was facing the parking lot, so it was very quiet out back. The staff is very friendly and accomodating also. I will be staying here again with my husband ASAP.
3 out of 5
Recommended
for Families
by anthonyfrom ohio

ok

Posted Dec 23, 2014 on Hotels.com
elevator broken
2 out of 5
Recommended
for Families
by Robertfrom Jefferson, GA

Will book with the hotel next time, not Hotels.com

Posted Dec 19, 2014 on Hotels.com
When checking in we received a room in the basement of the hotel. The room had a window at street level. The noise from the traffic going by the window kept us up all night. Hotel management was not able to give us another room. Paid a lot for this room to have such a poor nights rest. Room was filled with the smell of bacon in the morning. The kitchen must be next to the room. Not much recourse on the booking with Holiday Inn Express since the room was booked and prepaid with Hotels.com.
3 out of 5
Recommended
for Business Travelers
by Peacefrom Dallas

Is ok

Posted Dec 18, 2014 on Hotels.com
Is alright
5 out of 5
Recommended
for Families
by juliefrom Kansas

NYC Vacation

Posted Dec 10, 2014 on Hotels.com
We enjoyed our stay here. The staff was always helpful. The shuttle drivers were great and always on time! The breakfast had a lot of options. We would stay here again when we visit NYC!