Ratings based on 1,209 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Conveniently located budget hotel.

Posted Dec 23, 2014
Pros: Location. Breakfast included.
Cons: Newer bedding. Replace stained chair.
Location: Times Square, Bryant park, Fifth Ave shops, Rockefeller Center, Broadway shows, Museum of Modern Art
This hotel is in a good location, walking distance from many of the sights. Like all NY hotels it is small. I stayed in a hotel last year that was $120 more a night and it wasn't much larger than this room so you just expect small in NY. The bathroom seemed to have been remodeled more recently than the rest of the room so it was nice and they kept it clean. The bed and pillows were comfortable. The sheets were a little thread-bare, the carpet was old and stained and the chair in the room was very stained and dirty-looking. We were in an interior room (the view from our window was the top of another building and the building across the way). While the view was awful, it made for a quiet room, which is nice in such a busy city. The WiFi didn't really work in the room, nor could I get a cell phone signal. So while there were several cons to the room, I expected that given the price. If you want to save some money in a very expensive city then lower your expectations and this is a decent hotel. I travel a lot on business and am usually picky about hotels but when you are in cities like NY and London you just have to change your expectations or pay a fortune.
3 out of 5
Recommended
for Everyone
by A verified traveler

sehr gute Lage

Posted Dec 16, 2014
Pros: Freundlichkeit des Personals, sehr gut gelegen
Haben das Hotel wegen seiner guten Lage und des inbegriffenen Frühstücks ausgesucht.Da wir sehr viel unterwegs waren, haben wir unsv nur zum Nächtigen im Hotel aufgehalten. Wer nicht viel Wert auf sehr großen Komfort legt, ist hier richtig.
Comment from Hotel Management
Dec 20, 2014 by General Manager, Hotel Management
Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen, wir freuen uns darauf, Sie wieder bei uns zu bleiben. Haben Sie eine glückliche Ferienzeit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rochester, NY

Nice facility, centrally located

Posted Dec 15, 2014
Pros: Comfortable beds, clean, polite staff
Cons: Breakfast was basic, fast food
Location: Two blocks from Times Square
Very happy with accommodations and staff, centrally located so easy to walk to Times Square, Bryant Park, Rockefeller Center, Broadway theatre district. No safety concerns. No problem getting taxi from in front of hotel.
Comment from Hotel Management
Dec 19, 2014 by General Manager, Hotel Management
Dear Guest, Thank you so much for taking the time to complete a brief review on your recent stay with us. We hope to see you soon with us again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Excellent location for NYC

Posted Dec 14, 2014
Clean rooms, nice breakfast, friendly staff, and room was quiet at night. Location is perfect for all downtown activities. Definitely will stay here again.
Comment from Hotel Management
Dec 17, 2014 by General Manager, Hotel Management
We are very glad to hear that you enjoyed your stay with us. We hope to see you again very soon .
4 out of 5
Recommended
for Business Travelers
by A verified traveler

easy and convenient

Posted Dec 3, 2014
This is a totally no frills hotel with small rooms, but very inexpensive and central. The staff are very cordial and the breakfast, though basic, is better than elsewhere. I had a high room which also made it quite quiet.
Comment from Hotel Management
Dec 5, 2014 by General Manager, Hotel Management
Thank you for taking the time to tell us about your recent experience with us. We look forward to having you as our guest soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value!

Posted Dec 3, 2014
Pros: Location! Location! Location!
Hotel was perfectly located to walk around NY. I was able to walk to time square, park ave and find my away from it. Rooms are a bit small but that's to be expected in NY. Breakfast was a huge plus! Very good for being included and save us alot of time and money!
Comment from Hotel Management
Dec 5, 2014 by General Manager, Hotel Management
Thank you for telling us about your recent stay with us. We look forward to having you as our guest in the near future again. Have a great day.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

I like this hotel - smaller, friendly

Posted Dec 1, 2014
Pros: See above!
Major bonuses for this hotel are having wifi and breakfast included in the (very reasonable) room charge, plus free coffee 24/7 in the lobby and a small coffee maker in the room. Location is quite good, West 45th between 5th and Ave of Americas (6TH), easy walk to Tiimes Square if you want to go there and easy in the other direction to Central Park.
Comment from Hotel Management
Dec 4, 2014 by General Manager, Hotel Management
Thank you so much for taking the time to complete a review on your most recent stay with us. We hope to see you soon again.
3 out of 5
Recommended
for Everyone
by A verified traveler

good overall experience if still pricey...

Posted Nov 29, 2014
Pros: it was really clean and the staff was very nice and helpful, breakfast buffet was good
Cons: breakfast @ front door is really cold & crowded; rooms are prettty small for the price, think dorm room
Location: location for broadway and times square etc. is awesome
it was first time in ny & for the location the hotel was good if you're really only there to sleep, it was affordable even if still pricey...you're paying for ny city; there's no extra amenities like pool or gym
Comment from Hotel Management
Dec 1, 2014 by General Manager, Hotel Management
We appreciate you taking the time to place a review regarding our property and your recent stay with us. We hope to see you soon again so you may continue enjoying what New York City has to offer.
3 out of 5
Recommended
for Couples
by A verified travelerfrom San Juan, PR

Central location to theaters

Posted Nov 26, 2014
Pros: Location
Cons: Breakfast area. small and crouded
Location: Theaters & shopping
Small room, but enough for evening use Breakfast area was small and crowded. Breakfast was adequate
Comment from Hotel Management
Dec 1, 2014 by General Manager, Hotel Management
Thank you for taking the time to teel us about your recent stay with us. Have a great day. We hope to see you soon again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom houston

Great location

Posted Nov 20, 2014
Good location near everything... This place is perfect for what NY ask for you will spend the all day walking so this hotel it's perfect for just to go to sleep in a convenience place. Will be back!
Comment from Hotel Management
Nov 25, 2014 by General Manager, Hotel Management
We are very glad to hear you enjoyed your stay with us . We would love to have you back soon, so you may continue to enjoy the Big Apple. Have a great day.
Comment from Hotel Management
Nov 25, 2014 by General Manager, Hotel Management
Thank you so much for taking the time to tell us about your recent stay with us. We hope to see you again soon. Have a great day!