Dear Omer, Thank you for taking the time to review our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Dear Ayesha, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit. Sincerely.

Dear Armando, Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 score means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

Dear Donna, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope to welcome you back to an improved stay.

Dear marlon, We are happy you chose Holiday Inn Express New York City Times Square. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting city. We are sorry for the dissatisfaction you experienced with our breakfast, we will share this with our food and beverage team. We enjoyed having you as our guest, and we hope to see you again soon.Warmest Regards,Laurie MiskoArea General Manager

Dear Sarah, We are so grateful for your kind words and for claiming us as the most favorite hotel you have ever visited. It is always encouraging to receive positive feedback from our guests. We enjoyed your description of your time with us and the excellent service you received from our staff. It was a pleasure hosting you, and we hope you will choose to stay with us again the next time your travel brings you to New York.Warmest Regards,Laurie MiskoArea General Manager

Dear Vera Lyn, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Holiday Inn Express New York City Times Square. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Laurie MiskoArea General Manager

Dear Holly, Thank you for taking the time to review our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Dear Chris, We appreciate your choice to stay with us and for sharing your thoughts through a 3/5 review. Your feedback is important to us, If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.

Dear Shemeka, Thank you so much for the fabulous review. We really appreciate your stay and sharing the word about us. We can't wait to welcome you again and provide an outstanding experience.

Dear Sherece, We are incredibly grateful that you took the time out of your busy schedule to post a review. We hope to have you back with us soon!

Dear Loraine, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced. We take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed.

Dear Stacey, It is nice to read that your stay with us was enjoyable on many levels. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. However, we apologize the heating system was not working perfectly, but we are glad that our maintenance team fixed the issue to your satisfaction. We value your business and hope to have the opportunity to welcome you back on a future visit.Warmest Regards,Laurie MiskoArea General Manager

Dear Francois, We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, scores like yours are truly rewarding. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!

Dear MARK JOHNIE, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Holiday Inn Express New York City Times Square. We'd love to host you again someday for yet another unforgettable visit.Warmest Regards,Laurie MiskoArea General Manager

Hello Judith, Thank you for bringing this matter to our attention. We sincerely apologize for the billing discrepancy and the inconvenience it has caused you. We understand the frustration you must feel, and we are committed to rectifying this issue promptly. Management team has been notified, and I will personally investigate the matter to ensure a swift resolution. We will contact you directly to gather more information and provide a suitable resolution.

Dear Prabal, We appreciate the time you have taken to post a review. We are very sorry to hear that you didn’t have a great experience in our hotel. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We strive to improve with each and every stay and we hope to welcome you back to an improved stay.

Hello Gisele, Thank You for posting a review of your most recent stay at our property. You choosing to stay at our hotel means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out.

Dear Run, Thank you for posting a review on your recent stay at our property. We’re sorry the elevators was full. We’ll strive to do better by communicating high traffic times. We hope to welcome you back for an improved stay.

Hello Elizabeth, Thank you for taking the time to leave us a post of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!

Dear Kevin, On behalf of our entire team, we apologize for not providing the hospitality you deserve. We are also sorry for not meeting your expectations regarding our dining services. We appreciate you sharing your concerns; please know we take your feedback seriously and will use it to improve our guest experience. We hope you will give us another opportunity to show you our dedication.Warmest Regards,Laurie MiskoArea General Manager

Dear Guest, Thank you for sharing your recent experience at our hotel. We understand your frustration and sincerely regret the temporary inconvenience. Thank you for your patience and understanding. We hope you give us another chance to show the improved stay.

Dear Mike, We are flattered by your generous review of Holiday Inn Express New York City Times Square. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to New York.Warmest Regards,Laurie MiskoArea General Manager

Dear John, Thank you for sharing your recent experience at our property. We hope that you will give us another opportunity to provide you with an improved stay. Please let us know if there is anything else we can do to make your future visit more comfortable.

Thank you for your review. We truly apologize for the inconvenience of the elevator.

Dear Marcos, Thank you for your review. I’m sorry to hear you had a frustrating experience at our property, but I really appreciate you bringing this issue to my attention. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

Dear Wilda, Thank you for the wonderful review of Holiday Inn Express New York City Times Square. We are thrilled to read about your stay and how much you enjoyed our location and room’s comfort. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more. We look forward to hosting you again on your next visit to New York.Warmest Regards, Valerie Abad- Assistant General Manager Holiday Inn Express

Dear Monique, Thank you for the wonderful review of Holiday Inn Express New York City Times Square. We are thrilled to read about your stay and how much you enjoyed our location and room’s comfort. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more. We look forward to hosting you again on your next visit to New York.Warmest Regards, Valerie Abad- Assistant General Manager Holiday Inn Express

Dear Luis, Thank you for the wonderful review of Holiday Inn Express New York City Times Square. We are thrilled to read about your stay and how much you enjoyed our location and room’s comfort. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more. We look forward to hosting you again on your next visit to New York.Warmest Regards,Laurie MiskoArea General Manager

Dear Denise A, It is wonderful to hear how much you enjoyed your stay at Holiday Inn Express New York City Times Square. We're particularly pleased that you enjoyed the front desk service. We have noted your feedback and appreciate the comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Warmest Regards,Laurie MiskoArea General Manager

Dear Wilmar, Thank you for evaluating your recent stay with us. We are sorry to read that we did not meet your expectations regarding the bed and apologize for any disturbances the air conditioning unit in your room caused. Certain times of the year are especially busy with family travelers, and the breakfast area can get a little crowded. Your feedback is valuable to us in identifying areas for improvement, and we are grateful for your patience and understanding. Thank you for being our guest, and we hope to make sure your next stay is outstanding in every respect.Warmest Regards,Laurie MiskoArea General Manager

Hello Ron, Thank you for your honest review. We are happy you enjoyed your stay and hope to welcome you back soon.

Dear Madeline, Thank you so much for your kind review. We are thrilled that you enjoyed your stay at our hotel. Reviews like this make our day. We value guest happiness above all else. We look forward to welcoming you back soon.

Thank you for the great review!

Dear Luis, Thank you for the 5 out 5 score! We are so happy to hear that you enjoyed your time here at Holiday Inn Express Times Square Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

Thank you for letting us know. We will be addressing your concerns.

Dear Sonia, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic Holiday Inn Express New York City Times Square stay. We hope to have the pleasure of doing so again on your next visit to New York City.Warmest Regards,Laurie MiskoArea General Manager

Dear Gregory, We appreciate you taking the time to leave your kind rating for Holiday Inn Express New York City Times Square. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to see you again soon!Warmest Regards,Laurie MiskoGeneral Manager

Dear Benjamin, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Holiday Inn Express New York City Times Square. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Laurie MiskoGeneral Manager

Dear David, Thank you for sharing your rating with us. We are disappointed that you did not enjoy the exceptional experience we are known for providing. We hope you will give us another opportunity to gain your trust.Warmest Regards,Laurie MiskoGeneral Manager

Dear Gift, Thank you for sharing your rating. We are disappointed that you did not enjoy the exceptional experience we are known for providing. We hope you will give us another opportunity to gain your trust.Warmest Regards,Laurie MiskoGeneral Manager

Dear Guest,Thank you for the review. We apologize for not meeting your expectations. We hope you will give us another chance in one of your future stays.

Dear Tonia, Thank you for choosing to stay with us. We get great feedback on our location, and we are happy this made your stay even more enjoyable. It is nice to see this type of recognition for our staff, and we will surely share this lovely feedback with them. However, we apologize for any frustration you faced during our breakfast, which can get busy during peak times. We are disappointed that we had one elevator down for unplanned maintenance. We apologize for the inconvenience this caused and will address this appropriately; we want you to know we are very grateful for your patience. We hope to make your next stay with us outstanding in every respect.Warmest Regards,Laurie MiskoGeneral Manager

Dear Roberto C, Thank you for staying with us. We get great feedback on our location, and we are happy this made your stay even more enjoyable. We appreciate your feedback and hope to welcome you back to our hotel.Warmest Regards,Laurie MiskoGeneral Manager

Dear Marie C Hagins, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Express New York City Times Square. We look forward to your return and wish you all the best with your future travels. It was a true pleasure to have you as our guest, and we hope to see you again soon.Warmest Regards,Laurie MiskoArea General Manager

Dear MARIBEL RIOS, Please accept our gratitude for reviewing your stay at Holiday Inn Express New York City Times Square. We get great feedback on our location, and we are happy this made your stay even more enjoyable. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks. It was a true pleasure to have you as our guest, and we hope to see you again soon.Warmest Regards,Laurie MiskoGeneral Manager

Dear Thomas, Thank you for being our guest at Holiday Inn Express New York City Times Square. We're delighted to see your high rating and grateful for your detailed comments. While we're glad you had an overall positive experience, we hope you will accept our apologies for the inconveniences you encountered with check-in due to the long wait. Please know that this is not the standard of service we strive to provide. Your feedback is invaluable in helping us improve and ensure a smoother check-in experience for all our guests. We hope you give us another opportunity to serve you in the future.Warmest Regards,Laurie MiskoGeneral Manager

Dear Nelly De, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if any issues kept it from being perfect. We appreciate you choosing our hotel and hope you will return for the exceptional experience we are known for providing.Warmest Regards,Laurie MiskoGeneral Manager