Ratings based on 2,757 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Hotel needs major renovation, but staff is fine.

Posted Feb 24, 2015
Pros: Staff compensated us for poor service by giving us free room service.
Room was dirty. We were given dirty towels and the toilet didn't work. The hotel needs some major renovations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel

Posted Feb 23, 2015
All ok slightly dated hotel but everything in order Breakfast each day was nice plenty of choice. We had evening meal one night that was very good however spoke to another family and they were not impressed with their meals Hotel approximately 15 minute walk to Times Square only 5 to Central Park so excellent location Room satisfactory cleaned each day all staff pleasant
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Posted Feb 22, 2015
Excellent, except the little noise of air condition
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sheffield, uk

Lovely hotel close to Times Square

Posted Feb 21, 2015
Pros: Friendly staff, clean rooms, nice breakfast and close to subway station.
Location: Ten minute walk from Times Square, five minutes from Central Park and subway station
We had a great time in New York and a bonus to the holiday was the hotel was only a ten minute walk to Times Square and five minutes from Central Park.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Trento

Bell'albergo pulito

Posted Feb 18, 2015
Pulizia e cortesia e la prima delle due non รจ facile da trovare a new york a queste cifre.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SW Ranches, FL

Posted Feb 17, 2015
Very convenient and excellent location. I would repeat it!!!
3 out of 5
by A verified travelerfrom Cape Cod, MA

Convenient New York City Hotel

Posted Feb 16, 2015
Pros: Very pleasant staff.
Hotel only so-so. One of the towels looked like it hadn't been changed. Information booklet stated that ice machines were available on every other floor. Went to both floor above mine and below and neither ice machine was working. What is the point of having an ice bucket if there is no ice available? Neither of the bedside lamps worked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newyork

Good hotel close to time square and central park

Posted Feb 15, 2015
It was good staying at holiday Inn but I have two note: 1- sometimes the room services do not come to clean the room! 2- we used the phone and they charged us 110$ for bill and we didn't know about the prices some hotels have free phone calls services
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great hotel

Posted Feb 12, 2015
Good location, staff was nice, bar in the hotel was a bonus! The bartender was the best! Made our stay amazing!
3 out of 5
Recommended
for Everyone
by A verified traveler

It was convient for my destination

Posted Feb 12, 2015
It was okay, room service was expensive. But overall I was comfortable.