Ratings based on 1,001 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Business Travelersby A verified travelerfrom Halifax, NS
Convenient HotelPosted Feb 25, 2015
Pros: Close to the airport.
Cons: Improve the food offered at the hotel restaurant.
Location: There isn't much to do nearby, as it's meant to be an airport hotel.
Located very close to Newark Airport, this hotel makes it a convenient spot for business travelers who are in transit and have an overnight stop and needs some rest. It's clean, and roomy. The only knock on the place, which is also one of the big advantages is it's location. Practically no restaurants nearby, and you're left with the hotel's restaurant, which I found the food subpar and expensive.
for Everyoneby A verified travelerfrom new hampshire
Convenient and clean.Posted Feb 25, 2015
Due to weather problems in the northeast, we were stuck with an extended layover in Newark on our way to a tropical vacation. We were pleasantly surprised by the conveniece and cleanliness here. Made the layover in NJ more bearable!
for Everyoneby A verified travelerfrom Spring Valley, NY - Seoul, Korea
Nice hotel. Not far from the airport.Posted Feb 12, 2015
Clean, great staff. Would definitely recommend to a friend.
for Everyoneby A verified travelerfrom SC
Great location to EWRPosted Feb 8, 2015
We initial got a day room because we had a 14 hour layover for our flight to Israel. It was great. Then on our return flight we had to stay over again, because flights were cancelled; so we stayed here the 2nd time. Older hotel, but renovated recently and very updated. Room was great and the food was very good. Service was excellent.
for Everyoneby A verified travelerfrom Baltimore, MD
Great valuePosted Jan 21, 2015
Pros: Very clean and updated room and bathroom, comfortable beds, and having a charging/dock station for our electronics is surely a PLUS
Cons: Better customer service at the front desk
Location: Very close to Newark Intl Airport, outlet malls, and easily accessible to I-95
My husband went to the front desk to check-in and the staff asked for his ID. She said in a quick and unfriendly manner that she couldn't find any reservation under his name. She proceeded to accommodate another guest. Staff didn't bother to ask him if the reservation was under another name so he had to wait again until the other guests were served. My husband thought of it as unprofessional and rude. Despite the unpleasant check-in, our family enjoyed the nice and modern room, comfortable beds and very clean bathroom. We will definitely consider booking at this hotel the next time we are in the area.
for Everyoneby A verified traveler
Posted Jan 21, 2015
Hotel was great, very difficult to find at night without a GPS. Staff was accommodating but were not too helpful with driving directions.
by A verified traveler
Choose a different airport hotelPosted Jan 16, 2015
Pros: The 24-hour shuttle is very handy.
Location: Don't stay at this hotel if you plan to stay longer than a day. There is nothing nearby besides the airport.
I am about to make a HEFTY accusation, so take it or leave it, but I believe that my credit card number was stolen at this hotel's front desk. It was a card I used to only pay for this hotel and was somehow stolen during my trip. Again, take this information for what it is, but I would not feel comfortable handing over my personal information at this location again. On the other hand, the staff is nice and charismatic. They help you get where you need to go when you don't know the area. Cleanliness-wise, there was hair that wasn't mine on my pillows and dirty rags left in the bathroom. It's the little things, but these things add up when there's numerous airport hotels to choose from and when the rate isn't the cheapest. Long story short....just choose a different hotel.
for Everyoneby A verified travelerfrom Clayville
New Jersey Devils tripPosted Jan 9, 2015
Pros: Clean and organized
Cons: Price a little steep.
Location: We are really into " city life". Airport close by. There was a lot to do if you were willing to drive.
Took my husband for a surprise game and over night getaway. Room was nice. Hotel staff got us a great car service for transportation to and from the game. Everyone was friendly and helpful. Dinning area staff very efficient.
for Everyoneby A verified travelerfrom Hamburg
Ideales Hotel für Stop-OverPosted Jan 8, 2015
Pros: Die zentrale Lage und der gut funktionierende Shuttle zum Flughafen
Cons: Die Freundlichkeit der Hotel-Mitarbeiter sollte deutlich verbessert werden
Location: Zentrale Lage am Newark Int Airport mit guter Shuttle Anbindung. Gut auch die Nähe zur Jersey Garden Outlet Shopping Mall
Das hat keine wirklichen Highlights. Über den gut funktionierenden Shuttle zum Flughafen ist man relativ schnell im Hotel. Check-in und check-out stellen für die Mitarbeiter eher eine Last dar und so richtig `Willkommen` ist man dort nicht als Gast. Sehr schön die schenlle Anbindung auch and die Outlet Shopping Mall Jersey Garden. Ein Mall Shuttle fährt vom Flughafen regelmässig zur Mall
for Everyoneby A verified traveler
Fantastic place to stay at.Posted Jan 6, 2015
The staff was friendly, the food was delicious. The shuttle was always there. Overall great place to stay.