Ratings based on 925 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasure- great location; clean, would return.

Posted Aug 19, 2014
Pros: location
Location: Little Italy, Wall Street, China town all within walking distance
Park your own car in a lot-it's cheaper than valet and around the corner, so easy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 8, 2014
Fantastic location very close to Little Italy and Chinatown. Room and bathroom were clean and beds were comfortable. Staff were very friendly and helpful. Would definitely recommend this hotel as a mid priced hotel in a great location .
2 out of 5
by A verified traveler from VA

Expensive Parking, no fridge, no microwaves

Posted Aug 7, 2014
Breakfast not include, but if purchased as packages has to dine-in only, can't even carry up to room if kids are still asleep, expensive parking fee not include in room rate, no fridge and no microwave for kids to store milk or snacks, ice maker on 4th floor broken has to use 6th floor,room very tight and over pricedfor wknd rate, front desk staffs not too friendly and towels and supplies not enough to accommodate for 4 guests per room has to ask for supplies 3x.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

Good trip.

Posted Jul 29, 2014
Pros: Staff was helpful.
Cons: Since I am not 6 feet, it was hard for me to reach the safety deposit box! It would be better if it was at a different location in the room.
Location: Walking distance to Chinatown, Little Italy and subway station. Lots of restaurants. Restaurant called Landmark opens at 6am for breakfast.
It was good overall. I like to sleep on firm pillows, I found the pillows too soft even with the firm pillow. The shower was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville, AL

They have it right!

Posted Jul 27, 2014
Location: Near Chinatown in SoHo--walking distance from some of the best things to do in NY--out of midtown. I prefer this area.
As far as hotels go for us travelers to NYC, this place has it figured out. It was the little things. The decor of my room was nice. With space as a premium, they do well with what they have. The full-size bathroom was wonderful! Plug outlets in the right spot to charge phone. Real glass glasses to enjoy a drink. And a nice size dining area to enjoy a fabulous breakfast with excellent service...
2 out of 5
by A verified traveler

Not a great hotel

Posted Jul 25, 2014
I will start with the 2 positive things about this hotel... The staff was very pleasant and the location was great. Other than that the hotel was horrible. I had to have my room moved 3 times because of AC issues and you could feel the subway that ran under the hotel every time it went by. I was on the 3rd and 4th floor. I will never stay there again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Comfortable hotel close to a few subway lines.

Posted Jul 17, 2014
Pros: Location for us as a family on a budget.
Hotel was basic but comfortable. It was close to a few different subway lines so it was easy for us to get to most places quickly. It is located between Chinatown and Little Italy so very convenient to get a bite to eat or go for dinner. The curtains in our room didn't quite close properly but otherwise room was Ok. Nothing fancy but no issues either. I would consider staying there again if I couldn't afford better.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Soho

Posted Jul 16, 2014
Reasonable price, very helpful staff, great location
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 15, 2014
It was nice, in a good area, close to a lot of great restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Good location, decent value

Posted Jul 15, 2014
Pros: Location was perfect
Location: Broadway, excellent shopping, transport and some great bars restaurants and cafes
Excellent location in New York, close to metro, Broadway, China town and little Italy. Great shopping close by and some great cafes and restaurants. Room is a little small, but you can't really expect much more in New York, it is clean and comfy otherwise. Free Wi-fi and nice staff