Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Baltimore

Good Chelsea NY Hotel

Posted Feb 10, 2015
Pros: Staff members Taylor, Ricky, David, Calvin, and Antonio were outstanding and helped to make my stay comfortable and fun. Free iPad wi-fi in room.
Cons: More room for female toiletries in bathroom would have been nice.
Location: Definitely great for proximity to gallery-hopping and convenient to museums and Dumbo in Brooklyn.
I stayed there to be close to Chelsea galleries. It was only a couple of blocks from several streets lined with galleries. Convenient and chic facility with great staff. Food was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2015
Bed is on the floor No table Or Chair You could actually sit on!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Aarhus, Denmark

Super eksklusivt hotel med serviceminded personale

Posted Jan 9, 2015
Pros: Den rolige og behagelige steming
Location: Beliggenheden var genial. Man kunne gå ud af indgangen og nærmest træde direkte ind i High Line Park. Tæt på Times Square og 5 AVE.
Da vi ankom til hotellet blev der taget godt i mod os. Vi blev fulgt op til vores værelse, hvor vi blev instrueret i hvilke faciliteter værelset og hotellet tilbød. På alle tidspunkter var hotellet fleksibelt og behjælpelige.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2015
Great experience! Very modern design, just the bathroom didn't have enought light but great room!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Swank hotel in swank location

Posted Nov 30, 2014
Pros - Ambience, rooftop bar, comfy bed and chic atmosphere. Cons - lacks space for luggage use, need shelves for toiletries in bathroom Otherwise, fantastic place to hang your hat while in NYC.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

New sleek hotel near high line

Posted Nov 29, 2014
A nice hotel with japanese style beds, lovely rooftop terrace and health conscious breakfast
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Small Hotel in Chelsea area of NYC

Posted Nov 28, 2014
Pros: Great value, room had modern features,
Cons: Lobby quite small but adequate. Open suitcases took up most of the space on floor of single room.
Location: Chelsea area of NYC.
Staff was friendly and helpful, room was clean and bright, hotel and rooms appear to be new, very modern style. We liked it.
2 out of 5
Recommended
for Business Travelers
by Stigfrom Hillerød

Ikke egnet til forretningsrejsende

Posted Nov 24, 2014 on Hotels.com
Dårligt hotel til forretning da der ikke er plads til at sidde og arbejde med sin laptop på værelset og et utrolig ustabilt og langsomt internet. MOrgenmaden var dyr men dårlig så cafeen nede af gaden var et markant bedre valg.
3 out of 5
by A verified travelerfrom Washington DC

Noisy no frills hotel

Posted Nov 14, 2014
Pros: Near high line.
Cons: Can't use lights until the electricity is on. Can't see the "electricity hole" without the lights being on. Inconvenient.
Location: walkable location. walk to Penn Station or Chelsea Market. High Line one block away.
Room too bare bones ... no shelves in bathroom. Bar noise heard throughout hotel until 1 a.m.
2 out of 5
Recommended
for Couples
by S Jfrom Florida

Not for anyone over 35

Posted Nov 9, 2014 on Hotels.com
The Americano is a work in progress. The water in the shower sounded like a steam locomotive coming my way. The sink was the size of a dinner plate, and there was no place to put a razor, toothbrush or even a comb. The bed was like a futon on a raised platform. I was lucky I didn't break an ankle at night. There were no night tables to place glasses, water or a smartphone. There was a dearth of electrical outlets, and none near my side of the bed. How to charge my phone and my alarm? The decor was early Jetson's. If the price were half as much, I could have understood the value proposition. But the price was no different than luxury hotels, like the Trump Soho. There was no valet to park our car. My wife had to march 3 blocks, each way, in the rain, to park the car. We were overcharged, twice, on the bill, and had to sort it out. The Wifi was spotty and inconsistent. The fact that it was free meant nothing in a $620 room. Construction noise started at 0700, so don't plan on sleeping in. The cylindrical key system was bulky and hard to manage. The in-room telephones were from the 1960's. I didn't think they even made them anymore. There was no Diet Coke in the in-room fridge. There was regular Coke, no Diet Coke. Even the toilet seat was positioned higher than usual, resulting in an uncomfortable sitting position. The elevators were monopolized by the basement nightclub, and getting to your room at night required a long wait.