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Hotel Chandler

12 E 31st St New York, 10016 United States of America

Beaux Arts charmer 2 blocks from Empire State Building

North of Union Square
Housed in a 1907 Beaux Arts building, this boutique hotel is in New York's Murray Hill district, 2 blocks from the Empire State Building, 3 blocks from Macy's, and a mile from Union Square. Show more
Intimate bar
The stylish Bar 12:31 hosts live entertainment most nights. An inviting library boasts a 40-inch flat-screen TV, plus books and games.
High-speed Internet
Hotel Chandler's guestrooms and suites offer complimentary high-speed Internet access. Beds are dressed with Italian Frette linens and duvets. Other amenities include Aveda toiletries and soft bathrobes. Hide

GUEST REVIEWS

4.4out of 5

Expedia Guest Rating

93%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/24/2013. The check-out date cannot be after 06/24/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Superior-1 Full or 1 Queen
This room, measuring 200-225 square feet, features 1 double bed or 1 queen bed with Italian Frette linens, cherry-wood furnishings, and turndown service. The bathroom has a phone, fluffy bathrobes, a rainfall showerhead (some include a shower/tub combination), and Aveda toiletries. Additional amenities include cable TV with premium channels, complimentary wired and wireless Internet, and your own personalized phone number and voice mail (retrievable from outside the hotel).
Deluxe - 1 Queen
Measuring 225-250 square feet, this room features a queen bed with Italian Frette linens, a desk, armoire, iPod/MP3 player, and bay window. The bathroom has Aveda toiletries, a telephone, and a double-wide shower stall with rainfall showerhead. Additional amenities include a 32-inch HD LCD flat-screen TV, your own personalized phone number and voice mail (retrievable from outside the hotel), and complimentary wired and wireless Internet access.
Superior - 2 Doubles
Featuring 2 double beds with fluffy duvets, this 225-square-foot room offers cable TV with on-demand movies, a cherry-wood desk, an armoire, and turndown service. The bathroom has a phone, plush bathrobes, Aveda toiletries, and a combination shower/tub. Additional amenities include complimentary wired and wireless Internet and your own personalized phone number and voice mail (retrievable from outside the hotel).
Executive Suite
This 375-square-foot suite features 1 king bed and a convertible queen-size sofa bed. Amenities include complimentary wired and wireless Internet access, cable TV, a desk, an armoire, turndown service, and your own personalized phone number and voice mail (retrievable from outside the hotel). A shower/tub combination is featured in the bathroom as well as a phone, plush bathrobes, and Aveda toiletries.
Deluxe - 2 Doubles
Offering 2 double beds with fluffy duvets, this 225-square-foot room includes complimentary wireless Internet access, as well as cable TV with premium movie channels, a cherry-wood desk, an armoire, and turndown service. The bathroom features Aveda toiletries, a telephone, and plush robes. Other amenities include an iPod dock and your own personalized phone number and voice mail (retrievable from outside the hotel).
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • Advanced reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-in time starts at 3 PM
  • Check-out time is Noon
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Continental breakfast fee: USD 16.00 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures

The hotel will be renovating from 1 January 2012 to 31 February 2012. The following areas are affected: Bar/loungeLobby

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.

This information supersedes all other information in this property's description that relates to these amenities.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible bathroom
  • Roll-in shower
  • Handicapped parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

Property Amenities

Small and stylish, this New York City hotel is just two blocks from the Empire State Building, three blocks from Macy's, and within a half-mile of the New York Public Library, the Garment District, Union Square, the Chrysler Building, and Grand Central Terminal.

Guests can start the day with a buffet breakfast, including cooked-to-order eggs, pancakes, bacon, cereal, pastries, and fruit (surcharge). An on-site fitness center, open around the clock, includes a Finnish sauna. A computer in the library provides complimentary high-speed Internet access.

Valet parking is available in a secure garage two blocks from Hotel Chandler.

  • Sauna
  • Concierge services
  • Complimentary newspapers in lobby
  • Fitness facilities
  • Bar/lounge
  • Breakfast available (surcharge)
  • Limo or Town Car service available
  • Multiple small meeting rooms
  • Exhibit space
  • Multiple large conference rooms
  • Event catering
  • Audio-visual equipment
  • Business services
  • Total number of rooms - 121
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Multilingual staff
  • Number of floors - 12
  • Medical assistance available
  • Dry cleaning/laundry service
  • Shoe shine
  • Television in lobby
  • Library
  • Air-conditioned public areas
  • Elevator/lift
  • Valet parking (surcharge)
  • Coffee in lobby
  • Wireless (high-speed) Internet access - complimentary
  • One meeting/conference room
  • Parking limited (surcharge)
  • Tours/ticket assistance
  • Luggage storage
  • Tour assistance
  • Laundry facilities
  • Room service
  • Business center
  • Parking (surcharge)
  • Valet parking
  • Smoke-free property
Hotel Chandler, New York,  United States of America, Property Amenities Breakfast room

Rooms

This New York City hotel has 112 guestrooms and eight suites, all with complimentary high-speed Internet access. Platform beds are dressed with luxury Frette linens and fluffy duvets. Guestrooms offer complimentary HBO and Showtime. Bathrooms offer Aveda toiletries, plush robes, and telephones.

Distinctive decor includes blue-and-white checkerboard carpeting, cherry-wood furniture, and black-and-white photos of New York.

Turndown service and overnight shoeshine are also available. Guestrooms are all non-smoking.

Hotel Chandler, New York,  United States of America, Rooms Guest Room

Room Amenities

  • Premium television channel(s)
  • Pay movies
  • Premium bedding
  • Blackout drapes/curtains
  • Climate control
  • Air conditioning
  • Multi-line phone
  • Voice mail
  • Minibar
  • Wake-up calls
  • Turndown service
  • Designer toiletries
  • Bathroom phone
  • Sewing kit
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Electronic/magnetic keys
  • Desk
  • Clock radio
  • Window opens
  • HBO
  • Cable television service
  • Cribs (infant beds) available
  • Complimentary newspaper
  • Daily housekeeping
  • Complimentary toiletries
  • Non-smoking only
  • Wireless high-speed Internet access (complimentary)
  • iPod docking station

Dining

Breakfast room - Buffet breakfast (cooked-to-order eggs, bacon, pancakes, cereals, juices, and croissants and other pastries) is available for a surcharge.

Bar 12:31 - Intimate gathering place for guests and locals. “S”-shaped granite bar; blue Murano glass lights. Wines by the glass; creative and classic cocktails. Entertainment most nights.

The Hotel Chandler does not serve lunch or dinner, but numerous restaurants are in the surrounding area.

Nearby restaurants:

Artisanal

IXTA

Park Bistro

Hotel Chandler, New York,  United States of America, Dining Lounge/Bar

Renovations and Closures

The hotel will be renovating from 1 January 2012 to 31 February 2012. The following areas are affected: Bar/loungeLobby

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.

This information supersedes all other information in this property's description that relates to these amenities.

Recreation

The Hotel Chandler's 24-hour fitness room is equipped with treadmills, bikes, step machines, exercise balls, and a Finnish sauna. Guests also receive discounts at the Oasis Day Spa, two blocks away.

Central Park, about 1.25 miles north, offers walking, biking, and running paths; in-line and ice-skating; boat and bike rentals; birding; and a host of other recreational diversions in a verdant setting of woodlands, waterways, gardens, meadows, and ravines. With the famous Christmas tree sparkling above it, the Rink at Rockefeller Plaza—about one mile from the hotel—is a special treat during the winter holiday season.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Ice skating nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Helicopter/airplane tours nearby

Spa

  • Massages

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Chandler

4.4
out of 5
avg. guest rating
Hotel service:
4.5
Hotel condition:
4.5
Room cleanliness:
4.6
Room comfort:
4.3
Location:
4.5
Neighborhood:
4.2
93%

of guests recommend

out of 240 reviews

Write a review of this hotel

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A Traveler from Boston, MA
3.0
out of 5
Recommends this hotel
Posted Dec 8 2011

“Better when construction finished”

Clean, good location. Expensive in December and the hotel is undergoing significant renovation. Probably charming when it's all through.

Andrew B from Chicago
4.0
out of 5
Recommends this hotel
Posted Dec 6 2011

“Nicely appointed; will visit once renovation complete”

Very nice hotel but with a lobby renovation going on when I arrived and no restaurant as a result. So I walked somewhere for a lovely dinner (Duo, on Madison), but will visit again if the rates are right and the lobby is done.

Area recommendations
I love New York, so choosing an area is recommend is tough. But this hotel and this location are great for proximity to Times Square, shopping on Madison and Fifth Avenues, the Village is only a mile and a bit... Great.
A Traveler from Edison, NJ
3.0
out of 5
Does not recommend this hotel
Posted Nov 15 2011

“not impressed”

There is a renovation in hotel, the loby is very tiny. however that is not what caused my rating 3; the main reason for that is the service of front desk staff. it seems the problem with electronic keys is quite frequent, during our check in 2 people were requesting to reprogram the key. it happens to me in one morning too. when i came to the desk, there was another guest with the same problem. as people go to the breakfest in a morning, typically nobody takes walet of purse to the breakfast room in hotel. the photo ID is required to get key reprogrammed. It is perfectly understandible to have such request, but what is not acceptable is the fact that after your identity was checked by address and phone the key is not reprogrammed, but guest just sent to its room, basically i was told the key's issue is taken care of when it was not. the problem still existed and i was requested to show the ID to hotel person once the room will be opened by that person. Everything together took 30 min. I think it should have been not only easier, but more importantly more honestly to send somebody to verify identity in a room from a begining.

A Traveler from Shohola, PA
5.0
out of 5
Recommends this hotel
Posted Oct 25 2011

“A Little Gem in the Heart of NYC!”

Even though the lobby was undergoing renovation, the ambience is wonderful for a tiny hotel. The room, while small, showed the best space planning I've seen. Luxury towels & bed linens. Super flat screen TV. Turndown service. Wine & cheese hour (with a very nice chardonnay) and breakfast pastry and outstanding coffee in the a.m. We'll be back!

Rogelio from Mexico City, Mexico
5.0
out of 5
Recommends this hotel
Posted Oct 4 2011

“Super kind and helpful team”

Hotel Chandler is going through renovations, so the hotel will be even better shortly. The team was very kind and considerate with me (late arrival) and were very accommodating given all the work they had to go through because of works in the hotel. Breakfast and afternoon snacks were offered complimentary PLUS a nice bottle of Californian wine. The room was spotless and everything functioned perfectly. I wish I had had a bit more space besides the closet but I still had enough room for everything. Besides that, all perfect. I had the opportunity to interact with the hotel team and everybody was super and genuinely nice. I appreciated that. Location is also very convenient for work in midtown or wondering around in the Flatiron and Chelsea districts, which are full of restaurants, bars and parks. Hope you will enjoy as I did!

Area recommendations
Flatiron Chelsea Central Midtown
Sandy P from Columbus, GA
5.0
out of 5
Recommends this hotel
Posted Sep 6 2011

“Staying here if I ever get a chance to go back to NYC!”

Even though the hotel was in the middle of renovation, I was still very impressed.!! Plus, the hotel gave nice amenities (i.e. free continental breakfast) to compensate. The location was awesome!! The room (junior suite) was more spacious than I expected. Also, the staff was courteous and quite helpful.

Kelly from Santa Monica, CA
5.0
out of 5
Recommends this hotel
Posted Sep 5 2011

“Great Boutique for a Great Price”

The staff could not have been more friendly and more helpful, and the hotel was a perfect place to stay for a visit... Wonderful location, wonderfully economical. And the service alone made this a place I will definitely return to.

A Traveler from Georgia
3.0
out of 5
Recommends this hotel
Posted Jul 27 2011

“Renovation an inconvenience.”

Meeting my brother and his wife there dictates a lot of my sentiment for this review. Since there was renovation occurring, we did not have a place to sit and visit on the premises. The rooms (like most in NYC) are so small that you can't have guests so there was no place to relax at the hotel. The staff was friendly and helpful. The hotel is conveniently located between Time Square and Greenwich Village so if you visit both it is okay. If you are leaning toward either being most of your trip, another hotel would be more convenient. My room was okay but my brother's shower door leaked and each time they took a shower, the entire bathroom floor was wet and they had to use all of their towels to soak it up.

Area recommendations
Greenwich Village, Central Park
A Traveler from Baltimore, Md.
4.0
out of 5
Recommends this hotel
Posted Jul 23 2011

“Will stay there next time; Friendly and convenient”

The staff was very friendly and eager to please. Even during the record hot week of the summer, I felt comfortable and welcome and hardly noticed the work going on to add a new restaurant, which would be another plus for a future visit. I was a little concerned prior tpo my visit because a couple of reviewers spoke about small rooms, but the size was certainly not tiny and the cleanliness and service was great. I walked to the hotel from Penn Station easily and took a taxi upon departure only because of the 100 degree temps and my extra purchases bag.

Area recommendations
Central location is convenient to Macy's, Times Square, all subways lines, Central Park South, Theater District, Lincoln Center by subway or taxi, China Town and Little Italy, you name it.
Fernando from Guatemala, Guatemala
5.0
out of 5
Recommends this hotel
Posted Jul 19 2011

“Considering it's NYC, great price for a good hotel”

Great staff from the bell boy to the front desk to the waiters everybody was friendly, knowledgeable about the city and lending overall great service. Being NYC it's to be expected that the rooms one can get at an affordable price are very small, and this was the case. Nevertheless the decoration was modern and nice and the location in midtown Manhattan puts you at an arms length of almost anywhere you want to go. For the price and the options the city has in this area, I would happily return.

Area recommendations
Central Park, Met Museum, MoMa Museum, west village, meat packing district.

Hotel Chandler

12 E 31st St New York, 10016 United States of America

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Nearby Points of Interest

  • Empire State Building - 0.3 km / 0.2 mi
  • Madison Square Park - 0.4 km / 0.2 mi
  • The Morgan Library and Museum - 0.4 km / 0.3 mi
  • Herald Square - 0.5 km / 0.3 mi
  • Macy's - 0.5 km / 0.3 mi
  • Madison Square Garden - 0.7 km / 0.4 mi
  • Penn Plaza Pavilion - 0.7 km / 0.4 mi
  • The Institute of Culinary Education - 0.7 km / 0.4 mi
  • Flatiron Building - 0.7 km / 0.4 mi
  • New York Public Library - 0.7 km / 0.5 mi
  • Bryant Park - 0.8 km / 0.5 mi
  • Fashion Institute of Technology - 0.8 km / 0.5 mi
  • Gramercy Park - 0.9 km / 0.6 mi
  • Penn Station - 0.9 km / 0.6 mi
  • Grand Central Terminal - 0.9 km / 0.6 mi

Location Highlights

  • In city center
  • In business district
  • Full-service health spa nearby

The closest major airports to Hotel Chandler are:

New York, NY (TSS-East 34th Street Heliport) - 1.2 km / 0.7 mi

New York, NY (JRB-Downtown Manhattan Heliport) - 5.4 km / 3.3 mi

New York, NY (LGA-LaGuardia) - 10 km / 6.2 mi

Newark, NJ (EWR-Liberty Intl.) - 17.3 km / 10.8 mi

New York, NY (JFK-John F. Kennedy Intl.) - 20.5 km / 12.7 mi

The preferred airport for Hotel Chandler is New York, NY (LGA-LaGuardia).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • New York, NY, United States (LGA-LaGuardia)

Area:

Midtown East - Grand Central, New York, New York, United States of America: Some of NYC’s best-known landmarks are north of 14th and south of 59th—or Midtown Manhattan. Its eastern half is home to many iconic skyscrapers, such as the Empire State Building, the Chrysler Building, and Rockefeller Center. On Madison Avenue, ad execs help influence consumer spending on Fifth Avenue. Other highlights include Grand Central Station, the United Nations, and the Diamond District.

Hotel Chandler

12 E 31st St New York, 10016 United States of America

Most recent booking for this hotel: less than 44 minutes ago.
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