Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut

Very friendly, comfortable and convernient

Posted Jan 23, 2015
The only knock on the hotel is that our room was a little "tired" in terms of the furnishings, wallpaper etc. Other wise the Hotel exceeded our expectations in terms of comfort and convenience.
5 out of 5
Recommended
for Everyone
by A verified traveler

recomendo

Posted Jan 21, 2015
Equipe muito atenciosa, cafe da manha delicioso. perfeito
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Charming boutique hotel in ideal location

Posted Jan 3, 2015
Pros: Friendly staff. The location was ideal. Pleasing rooms.
Cons: Elevator was a little slow --- nothing major.
Location: Great location in mid-town. Close to Central Park, MOMA and the shops of Fifth Ave
Arrived early for our stay but was able to check into our room. Enjoyed the afternoon wine and cheese as well as the continental breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
When I had checked in, the staff prepared my room. Because, they found my tag with my suitcase. They are professional.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

エレガントで心のこもったおもてなしのホテル

Posted Dec 24, 2014
Pros: フレンドリーなホテルスタッフの対応 エレガントなラウンジでのコーヒーブレイク(いつでも利用可能) 素敵なお部屋
Cons: 全くありません
Location: 5番街にも近く、ブロードウエイのミュージカルにも気軽に行けます。買い物をした後、ホテルに戻って荷物を置き、ちょっとコーヒー(いろんな種類の飲み物があります)とクッキーをいただいた後、(夜はシャンパンもあります)また観劇に出かけられるといういろんな意味で、最高の立地にあります。
日本でも海外でも、一流と言われるホテルに宿泊したことがありますが、このホテルほど宿泊者の思いを叶えてくれるホテルはありませんでした。我が家に帰って来たような(2度目の宿泊でした)お帰りなさい!と言ってもらえるホテル。宿泊者の方々も皆エレガント!ニューヨークで宿泊するならこのホテル以外考えられないほどのファンになりました。この素晴らしさを伝えて宿泊する方が増えて、予約が取れなくなるのはとても心配ですが........日本からの宿泊者は少ないようですが、小さくても心のこもったおもてなしをしてくれるこのホテル。一度宿泊するとこのホテルのよさがわかると思います。英語はそこそこで大丈夫です。心と心で思いは伝わります。度々は行けないニューヨーク。だからこそ、この素敵なホテルに泊まって、ニューヨークの旅を生涯忘れ得ぬ思い出としてほしいと思います。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom b

NYC 12/14

Posted Dec 17, 2014
Excellent except that I was awake at 5am with sounds of garbage trucks.
5 out of 5
Recommended
for Everyone
by A verified traveler

An exceptional urban hotel experience

Posted Nov 25, 2014
Lovely rooms with every facility. Very comfortable bed. Welcoming and helpful staff. Delightful buffet continental breakfast... And early evening wine and snacks including varied cheeses. Coffee all day long. Comfortable lounge to relax after day of sightseeing. Great position close to Fifth Avenue shops and Central Park. Just perfect.
4 out of 5
Recommended
for Couples
by A verified traveler

Perfect location for NYC visit

Posted Nov 16, 2014
Pros: Location, friendly staff, breakfast
Lovely hotel in the heart of the action. Two minute walk to the glamour of 5th Avenue and to the tranquility of Central Park. Rooms were spacious and included all the key elements.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Beautifully decorated hotel. Close to central park

Posted Nov 14, 2014
The service was wonderful. The complimentary breakfast was great. Also the free drinks and snacks throughout the day was great too
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Great hotel in New York

Posted Nov 12, 2014
Cons: Double glazing would help with the noise problem
Part of the same chain as The Cassablanca and very lovely. Wine and cheese free and free wifi and free breakfast. Ask for a room in the back to avoid the noise