Ratings based on 537 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Providence, RI

Decent Hotel in Brooklyn

Posted Nov 25, 2014
Pros: Location, decor, staff. Clean and comfortable. Quiet apart from construction noise. Short waits for elevator.
Cons: More outlets near bed, better sink faucet. Can't recommend this hotel while construction continues.
Location: Very convenient location for access to all areas of Brooklyn and Manhattan via subway or bus. Many good restaurants within walking distance.
We travel to Brooklyn when we visit relatives and this was our first stay at the Indigo Hotel. It is conveniently located, modern looking and we found the staff to be friendly and very helpful. Our room was on the 11th floor at the back of the hotel right near the elevators. Surprisingly, we were not disturbed by elevator noise. However, we had to deal with construction noise which started at 7am on Saturday morning. Luckily, they weren't working on Sunday. There are two large buildings being constructed right behind this hotel and until they have been completed, it will be a noisy place to stay. Our room was small but well thought out with a decent closet and drawers under the bed. It was alright for a short stay but could get tedious if you had to be there for any length of time. The bathroom was a decent size and well designed. The sink faucet was a bit quirky as there was a delay between the time you turned it on or off and when the water flow started or stopped. It was also a bit feeble when the low pressure flow finally emerged. In comparison, the shower was very good with a height adjustable shower head, good flow and lots of hot water. The only problem we had was when our access cards stopped working. Both of them became unusable and we had to return to the front desk to have them reprogrammed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2014
The room I stayed in was small but overall I enjoyed my stay.
2 out of 5
by A verified traveler

Not suitable for stays over 1 night

Posted Nov 10, 2014
We ended up not staying at the hotel as the room was so small we had no where to put our two suitcases. Additionally though the hotel details on expedia say a $75 pet fee is applied , upon arrival the front desk staff informed us that actually I've pet fee was $250 non refundable no matter he size of the pet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice service and clean

Posted Oct 22, 2014
Check-in was a breeze, and the hotel was neat and clean. No issues.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Oct 16, 2014
Two days before my trip to NYC I did not know where to stay. I booked this hotel and got a very good price. I was nor expecting too much because of my delay choosing a place to stay, but it definitely overpassed my expectations. really cool decoration, very comfortable, well located and good attention from the staff. I highly recommend this place to anyone visiting NYC and wants to stay in a very nice place in Brooklyn.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Florida

Good for Lilliputians

Posted Oct 1, 2014
Pros: Friendliness and decor.
Cons: Size of room
Location: The hotel is in the heart of downtown Brooklyn and is easily accessible to business, shopping and entertainment.
The decor was stunning; the staff was very accommodating; the room was very quiet and clean. However, the room was the size of a postage stamp. For 2 people sharing the room, all movement had to be carefully choreographed. With that one large exception, the Hotel Inidigo was a delight.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom phoenix

Small but comfy rooms.

Posted Sep 28, 2014
These rooms are NYC style small but efficiently comfy. There's even a fridge for your leftovers. The roof patio has a view of 3 bridges, the Hudson Bay and gorgeous Brooklyn lights at night. The hotel restaurant has great food. Location is close to shopping and the subway. Rooms are clean and well organized. Hotel staff have a helpful pleasant attitude.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Queen room cosy

Posted Sep 23, 2014
A comfortable, cosy room, might be tight for two people, but perfect for one. Good location, close to subways, easy to get into Manhattan.
4 out of 5
Recommended
for Families
by A verified traveler

Very satisfactory

Posted Sep 21, 2014
Pros: Cleanliness
Cons: Price should be reduced !!
Location: Good location for Shopping and central if you need to get to Brooklyn and New York University.
Room was quite small for the price paid. Otherwise quite comfortable however there was some construction work in progress hence it was noisy in the mornings. The Brew House restaurant next door was quite good. Very central if you are looking to stay in Brooklyn - NYC.
3 out of 5
Recommended
by A verified traveler

no water

Posted Aug 29, 2014 on Hotels.com
The room was quiet and clean, but, there wasn't any water pressure. IT just seeped out from the faucet.