Ratings based on 1,188 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom new york, NY
Great central locationPosted Apr 27, 2015
Hotel was in a good location in the up coming trendy area of Chelsea which has great subway links and Penn Station only a block away. Hotel staff were friendly and the room was clean and comfortable. Roof top bar had fab views over the city.
for Everyoneby A verified traveler
vdery nice hotelPosted Apr 13, 2015
friendly staff, nice sized room, delicious breakfast in the hotel
for Everyoneby A verified travelerfrom Edinburgh
Nice hotel not far from Times Sq.Posted Apr 12, 2015
This was a well situated hotel in NYC. Lovely staff, very helpful. Fantastic roof top bar! Would definitely go back
by A verified travelerfrom UK
Good location, building noise from 3 am every day.Posted Mar 20, 2015
Rooms are serviced reasonably but no attention to real cleanliness. Ie layers of dust under the beds, pics to prove.. Generally good otherwise, good location for the city.
for Familiesby karenfrom cherry hill, nj
Chilly Chelsea ... HOT hotelPosted Feb 23, 2015 on Hotels.com
room size is tight, Shower lacked really hot water and sketchy controller
for Couplesby A verified traveler
Needs polishing.Posted Feb 23, 2015 on Hotels.com
This is my second stay. The first stay we had a better room. This room on the second floor had paint peeling off in the bathroom, the bathroom was so sloppily painted that the paint was all over the tiles in the shower, and the ihome only had a connection for old phones. A very different experience from the first stay.
for Couplesby Helen
Posted Feb 19, 2015 on Hotels.com
for Couplesby Donnafrom London
Lovely hotelPosted Feb 18, 2015 on Hotels.com
This is a lovely modern hotel in chelsea (which is apparently the flower district). Staff were friendly and helpful. The room was a good size and the location was very handy for us and we were in town for an event at Madison Square Garden. I would definitely stay here again.
for Business Travelersby Sarahfrom Charleston, SC
Good Location and Top Notch ServicePosted Feb 17, 2015 on Hotels.com
Wonderful hotel, I will be staying here from now on when I come to Chelsea for business. The food is good, the rooms are clean and the staff is on point.
for Couplesby Ericafrom Trenton
NYCPosted Feb 11, 2015 on Hotels.com
Staff was amazing. Treated us like family!!