Ratings based on 2,631 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom So. California

Love

Posted Apr 20, 2015
I truly enjoyed my stay at Hotel Mela, nothing bad to say. I would definitely stay again
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane

Right next to Times Square

Posted Apr 19, 2015
Pros: Small but comfortable rooms. Great location if you want to be near Times Square.
Very close to all the busy-ness that is Times Square. Once inside the hotel it is nice and quiet. The rooms are reasonable sized for Manhattan & very comfortable. The staff were very friendly and helpful. Unfortunately a previous guest had been smoking in one of our rooms, but the staff offered to move us or run a de-odouriser. Other than that, a very pleasant stay.
2 out of 5
by A verified traveler

Disappointing

Posted Apr 15, 2015
Pros: Nothing
Cons: More description about the size of the room ... Actual vs. Theoretical information's on expedia and actual hotel
Location: Surrounding nothing special
Not to be repeated, Terrible.. I was shocked when I saw the room its like 2 * 2 meter only
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
Check in and cleaning staff were very friendly. Location was very central. I won't stay so close to Times Square next time but it's right next to many subway lines and very close to a lot of landmarks. The room was nice and the bathroom seemed very clean.
2 out of 5
by A verified travelerfrom Glasgow, UK

Would not reccommend

Posted Apr 12, 2015
Pros: It was very central
Cons: The lilghting in the room and the reduction in the noise from aircon unit.
Location: almost in the heart of Times Square
Our plane was delayed so we arrived at the hotel later than expected. We had requested a twin room. When we arrived we were met by a rather surly receptionist who told us that there were no twin rooms available. We were given a room on the third floor. The room was very poorly lit, we had to keep the bathroom door open in order to see whilst in the bedroom. The room had a large noisy aircon unit and there were several of these outside the window, which kept us awake at night. We were expecting there to be some noise particularly traffic, as it is in the heart of a busy area but the aircon noise was unbearable. In the end we had to wear earplugs. This hotel was definitely not good value for money.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom denver.co

Over night at NY

Posted Apr 11, 2015
The location of the hotel is close to time squir but it need to be upgradied.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2015
The best thing is the location of the hotel. It's only one block to the open area of time square, the place of many screen advertisement. Moreover, the hotel it self is not bad. Even though the room is very small, it was comfortable. I stayed in standard room. I would say if you're by yourself, this hotel is for you, but if you're with family, this hotel may be small for you. Also, I would like to mention that there are many hotels around the area; however, this hotel was the cheapest. Thank you for you reading my experience. I hope you find it helpful.
3 out of 5
by A verified traveler

Something ventured... a little gained

Posted Apr 6, 2015
Pros: The bed was very good and comfortable. They provided a fridge at no charge. Clean
Cons: Personnel should be more friendly. Internet is typical FREE Wi-Fi - very low quality. The maid every day 'forgets' something: toiletries set, tea bags
Location: Just a few steps from Times Square
Stayed for three nights in April 2015. Polite, but very unfriendly personnel - they have no name tags (?), so no way to distinguish them. Arrived at 1 p.m. - absolutely NO WAY for early check-in: was allowed to go in at 3 p.m. sharp. The room was nice, but it faced a huge AC machine from nearby building - lots of noise. The manager was nice and quickly shifted me to another very small room facing the street - hence the STREET noise (e.g. at 4 a.m. garbage collection). Ridiculous bathrobe: just fits good 10 year old boy. No REAL hot water - changing from lukewarm to warm. Basically, if you want proximity to Times Square, and are not too picky - this is for you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Goed hotel, goede locatie

Posted Apr 4, 2015
Naast Time Square, nabij Central Park. Behulpzaam personeel.
4 out of 5
Recommended
for Everyone
by A verified traveler

close to timesquare where a lot of the action

Posted Apr 2, 2015
Pros: friendly and just the right size for one person and the price
one of the restroom glass shower door was missing. i only stayed one night so it didn't matter much to me