Ratings based on 2,762 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Alberta Canada

Small room.

Posted May 27, 2015
Pros: Location to Times Square
Cons: Size of the rooms
If you have ever heard the saying " you couldn't swing a cat in there " I'd assume the person would be referring to the size of the rooms in the MELA. The room was that small we had no where to put our cases once they were emptied. ( the case stand that was provided had to be folded close and squeezed beside the TV stand ). We were continually moving things around ( cases , footwear, personal items ) so we could navigate around the 2ft space we had around the bed. They had a concierge service however that person was continually having to help the front desk with check in and outs. We ended up asking people in the street for help and directions rather than wait on the part time concierge!! New York is a wonderful city to visit and I'm sure we will be back, but not staying in the Mela. If this issue with small hotel rooms is common in New York, Expedia should make sure the room sizes are highlighted and brought to the customers attention prior to booking
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dardanelle, AR

Great trip!

Posted May 26, 2015
We had a great trip! Great Hotel, close to everything! Very clean and comfortable! Very nice staff and helpful!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Nice hotel close to the square

Posted May 26, 2015
Front desk are very courteous and accommodating. Room is spacious and clean.
3 out of 5
Recommended
for Families
by A verified travelerfrom Kirchberg

gepflegtes Hotel Nähe Times Square

Posted May 25, 2015
Pros: Die zentrale Lage
Cons: Hinweis auf den Lärmpegel Zimmer hofseitig - speziell wenn Kinder mitreisen
Location: unmittelbar neben dem Times Square. Gute Anbindung an U-Bahn. Central Park in der Nähe
Zimmer werden sauber gehalten, sehr freundliches Personal, blos die Zimmerlage hofseitig ist geräuschmäßig von einer (Klimaanlage des Nachbargebäudes?) beeinträchtigt.
4 out of 5
Recommended
for Everyone
by A verified traveler

muy centrico al lado time square

Posted May 24, 2015
Pros: ubicacion
Cons: ruidos del aire
Location: inmejorable
Lo mejor la ubicacion el personal y principalmente la señora subdirectora, Lucia
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Austria

small hotel with perfect location

Posted May 23, 2015
Pros: location and the good "value for money" breakfast at the Mela Bistro
Cons: bathroom at bit small
Location: Time Square so right at the center of Manhattan
one week in NY with lots of sightseeing, perfect location at Time Square from there you can easily access the whole city; Guggenheim;Mamorial,Metropolitan Museaum are all off great value
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Milano

Ottimo a 2 passi da TimeSquare

Posted May 22, 2015
Pros: La camera in cui sono stato si affacciava proprio sulla 44th strada di fronte ad uno dei teatri della zona Broadway.
Cons: La connessione ad internet è presente gratuitamente ma è un po' lenta.
Location: Ottima posizione, situato a poche decine di metri da TimeSquare, ti permette di muoverti per il centro solo uscendo dalla hall.
Albergo di modeste pretese, ma non per questo da trascurare. Pulito e con un ottimo servizio. In un paio di occasioni ho dovuto interpellare l'assistenza clienti e in pochi minuti hanno risolto il mio "problema" in pochi minuti. Il bagno non è molto grande, ma la doccia è comoda (occupa circa la metà del bagno).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Howick, New Zealand

Very nice, comfy quiet hotel close to Times Square

Posted May 22, 2015
Pros: Hotel and room modern. Price good. Room very warm and cosy, bed super comfy. Very clean. Staff helpful. Location so close to Times Square. Felt safe.
Cons: Mini bar. Be aware if anything gets touched or removed (you don't have to use it) you will be charged. You are not allowed to put anything in minibar?
Location: Location great.Times Square at bottom of Street.Good part of town.Eat at fab cafe UnDeuxTrois across road the best.Many fab restaurants/bars in street
My daughter and I thoroughly enjoyed our stay at this hotel. We were so pleased with our choice after looking at many other hotels and trying to decide where to stay. Room was small but for us it was perfect as we were out all day sightseeing. It had everything we needed. Times Square so close at the end of the street, we felt safe in this nice part of town. Found the wonderful UnDeuxTrois French restaurant across the road and made it home. Great breakfast at good price. Dinner and back again in the evening for a drink before heading back to hotel for the night. Lots of wonderful restaurants to try in the street, don't have to travel too far to find the best. Couple of great bars/Irish pubs also in the same street.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
Hotel was really good. There was a small issue but they solve everything. It was really good. We were really happy with the experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Street side is a little noisy at night but hey..you're in NYC...