Ratings based on 2,046 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Oct 27, 2014
Pros: location
Location: very good location
all too small. very disappointing for $450/night. Rooms small, no breakfast included, gym small..
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great location!

Posted Oct 24, 2014
Pros: Very clean and staff was wonderful and very accommodating.
Location: Close to restaurants, theatre, shopping.
Great hotel. Wonderful and very helpful staff. Close to everything. I would definitely stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler from new york

Basic Hotel but great location

Posted Oct 20, 2014
The hotel is very central so there is a lot of street noise. The windows should be better glazed. We asked to be moved and the staff were very helpful and friendly and we moved to the rear of the hotel the next day.
4 out of 5
Recommended
for Everyone
by A verified traveler from L

Hotel very near Times Square

Posted Oct 19, 2014
Room was a bit small as was the bed. A nice hotel but you pay a premium to be by Times Square.
3 out of 5
by A verified traveler

Posted Oct 13, 2014
The location is great. The Bistro next to it very nice. The room layout was terrible. The A/C smell was horrendous. The night stands and alarm clock were full of dust. I requested another room and it was not given to me. The pillow covers smelled like if they had been used. There were somebody else's hair on the sheets. They offered to change the bed sheets and pillow covers and no one came to do it. Defintely not a 4 star hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Ana

Perfect Location

Posted Oct 7, 2014
Hotel is located in the heart of Times Square. Walking distance (if you like to walk) from a lot of places. Room was small but very clean and the staff was very helpful and friendly. Would definitely stay at Hotel Mela again.
3 out of 5
by A verified traveler from derby

Polite staff disappointing room noisey and small

Posted Oct 4, 2014
Pros: Staff and location just off Times Square.
Cons: Double glazing to reduce noise.
Check in was prompt staff were polite noisey air conditioning unit outside of the window disappointing small compact room.
3 out of 5
Recommended
for Everyone
by A verified traveler from PA

The New York Experience !

Posted Oct 3, 2014
Pros: The location was great ! Fast in and out to all the fun activities !
Cons: The beds were not comfortable and the fittness center was appalling. It was the restroom as well as the fittness center.
Location: Many theaters and restaurants, really anything that you needed you could buy or walk to.
Always a pleasure to visit NYC and staying at a hotel that meets or exceeds your expectiations make it even better. I can say the hotel was located in one of the best parts of the city if you like hustle and bustle. It has a great restuarant next door associated with the hotel. Food and staff were better then the hotel staff. (Saju) ;-) So, even if you aren't staying at the Hotel Mela, go to the restaurant next door!
2 out of 5
by A verified traveler

room extremely small. would not recommend

Posted Oct 3, 2014
Cons: room size
would not recommend for a business traveler rooms small no amenities in the hotel expensive for a hotel of this type
3 out of 5
Recommended
for Couples
by A verified traveler from new york

Great location and close to all the attractions

Posted Oct 3, 2014
Pros: Staff very helpful and useful having the bistro next door.
Location: Close to Times Square and all sights within walking distance
Weather fantastic so lots of walking. Managed to cram everything in and visit all the important sites, even got tickets to see Wicked which just completed the whole experience. Everyone needs to visit New York at least once.