Ratings based on 1,272 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler from Saint Louis, MO
OK, not greatPosted Oct 18, 2014
Stayed for 3 nights while in town on business. The best feature is proximity to the N-R-Q subway lines which are just down the block. Bed linens are very nice; air conditioning is dated and loud. A day before I checked in, I received an email of what my room preference was and indicated i preferred a high floor. I subsequently received a notice that I would have a room on a high floor. However, when I checked in, I was given a room on the third floor and told that that was the best they could do. Not really a hotel for business--for example, they do not have pick-up for overnight packages.
for Everyoneby A verified traveler
Excellent three star hotelPosted Oct 16, 2014
Pros: Everything for a three star
Cons: Better lighting in bathroom
Location: Empire State is literally round the corner
Could not fault this hotel. Very clean. Helpful staff. Tasty bagels, muffins, yoghurt, cereal for breakfast. Unlimited tea and coffee 24 hours/day. Good central mid town position. New York hotels are pricey. This one is top end price for three star, but very good.
for Everyoneby A verified traveler
Highly Recommended SpotPosted Oct 15, 2014
Pros: Location. Size of room Had refrigerator. Helpful staff.
Location: right in the wheelhouse of the city.
Great location. Reasonable rates. Got upgrade to a terrific room. Don't miss the rooftop. Satisfactory breakfast. Very helpful staff. Highly recommended. Would stay here again.
for Everyoneby A verified traveler from Manchester
First Stay in NYCPosted Oct 14, 2014
Pros: I loved everything about this hotel the roof top bar views were amazing
Cons: It would have been great if the rooftop bar had been open during our stay, but we still could gain access and were able to sit there at night.
Location: Close to Macys for shopping, walking distance to Time Square and Broadway and a subway close by to travel around.
This is a hotel in an excellent location, comfortable and clean and ideally situated close to all amenities. Just off 5th Avenue and also close to a subway. Lots of shops and places to eat within walking distance, Macys at the bottom of the street. This was our first visit to NYC and was recommended this hotel by a friend and we were very happy with this recommendation, as it made getting around much easier than anticipated.
for Everyoneby A verified traveler from Suffolk
Great hotel close to shopping.Posted Oct 5, 2014
Pros: Coffee machine in room and fridge with complementary soft drinks. Gym on top floor was a bonus as was rooftop bar and terrace.
Location: Location could not be better. Lots of places to eat and drink. Plenty of shopping, sightseeing tours nearby as are subway station.
Hotel was wonderful and so close to great shopping and Empire State building. Hotel staff were helpful, giving directions and offering advice on places to visit.
for Everyoneby A verified traveler from Montreal, Canada
Excellent hotel for the pricePosted Oct 4, 2014
Perfect location on the 35th Amazing terrasse on the top floor where you can bring your breakfast or drink a bottle of wine with a great view of the Empire State Building. Breakfast is better than described in other reviews (fruits, regular/Greek yougourt, tasty muffins, bagels). Staff is friendly and able to point you in the right direction. Regular Queens rooms are adequate but they don't offer options for pillows (too big for somebody who is sleeping on his stomach) Excellent hotel for the price.
for Couplesby A verified traveler from London
Nice hotel in great position in New YorkPosted Sep 26, 2014
Pros: Lobby looked gorgeous, roof top terrace lovely to sit on, all the staff friendly, which seemed to be unusual in New York!! Breakfast included.
Cons: Bathroom in room was tired.
Location: Empire State in next block, Times Square a couple of blocks away and transport nearby. Macy's around the corner. Irish bars along the street.
Great hotel with friendly helpful staff. Room small but comfortable.
for Everyoneby A verified traveler from Southamption
Good hotel, great locationPosted Sep 21, 2014
This is the second time I have stayed. Location is amazing for Macy's Empire State, possible to get train from JFK and then short walk to hotel even with huge bag (space always needed for shopping). I stayed in a mini room, which was OK for one but two people with big suitcases would struggle. Amazing view of Empire State building from roof, disappointed bar was not open. Good breakfast, continental, amazing muffins and bagels. Good coffee available 24hrs a day. I will be back!!
for Everyoneby A verified traveler from Denver, CO
Amazing stay! Recommend to everybody.Posted Sep 2, 2014
Pros: Personal, clean, breakfast, wifi, location
Cons: Different types of pillows. I prefer low ones, not puffy
Close to everything, Empire State, Times Square, 10 min taxi drive to everywhere in Manhattan. We were upgraded to a family room unexpectedly, it was awesome!
for Everyoneby A verified traveler from ny
Great hotelPosted Sep 2, 2014
Booked this hotel for one night, very nice, clean, staff was friendly