Ratings based on 16,482 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
72% of guests recommend
2.7 Room cleanliness
2.9 Service & staff
2.6 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Jul 29, 2015
Cons: refaire la chambre
Déçu par l'hôtel je pensais que deux ans apres mon premier séjour dans cet hôtel des travaux auraient été fait pas de changement très bien place mais les chambres et salle de bain décevantes
3 out of 5
Recommended
for Everyone
by A verified traveler from Jaú / São Paulo / Brasil

Localização perfeita

Posted Jul 29, 2015
Pros: Localização
Cons: Atendimento, comprometimento, responsabilidade nas reservas....
Location: Perfeito
Check in e check out sempre lotados, com enormes filas, a qualquer horário. Atendentes preocupados em se livrar logo do hóspede, sem dar as informações mínimas. Pouco claros nas informações. Pareciam revoltados com o trabalho. A reserva constava o pagamento de uma caução de US 100,00 por diária e o hotel caucionou na entrada o valor total da reserva e só procedeu ao lançamento correto do valor (a menos pois não entregaram o quarto reservado) após a intervenção da Expedia. A "cama" oferecida na primeira noite (já que não disponibilizaram o apto. com duas camas de casal) era pior do que cama da campanha. O colchonete (acreditem) era de molas e de péssima qualidade. Prometeram nos trocar de apto. no outro dia, mas não cumpriram. Então trocaram a cama, por uma menos pior e por um colchão um pouco melhor, de espuma. Dormi no chão por 7 noites!!
1 out of 5
by A verified traveler

Perto da Times Square

Posted Jul 28, 2015
Cons: Quarto muito velho
Meu cartão foi clonado por algum funcionário do hotel, situação inaceitável. Várias compras foram feitas durante minha estadia no hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Location/ price

Posted Jul 28, 2015
Pros: location
Very convenient location right across Penn Station all major subway lines. Hotel is good for low budget stays, rooms offer no comfort and they sometime miss cleaning room or providing towels
2 out of 5
by A verified traveler

Close to centrum

Posted Jul 28, 2015
Pros: in centrum
Cons: better room for break fast.
Location: Near everything
waiting to long time for check in and out. long line. break fast in to small room. Discusting. not room for all people.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very close to Penn Station and Madison Sq.Garden

Posted Jul 27, 2015
Pros: Location
Cons: Needs a little TLC
Great location; very close to Penn Station and Madison Square Garden which is what we were looking for.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Pros: De centrale ligging en alles wat we wilden zien lag nagenoeg op loopafstand
Cons: Niets, hotel stond in de steigers dus ik neem aan dat ze de kamers gaan renoveren.
Location: Op loopafstand mpire statebuildibg en time square. Tegenover het hotel metrostation erg handig. Ligt middenin mahatan dus centraler kan haast niet.
Het hotel ligt zeer centraal, luxe of een confortabele kamer krijg je niet. Maar daar was de prijs ook naar. Het was schoon en goed genoeg om een aantal dagen in te verblijven. We zouden het een ander met deze beperking aanbevelen omdat de ligging en prijs zeer gunstig is.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
The location was great for transportation, empire state building, and the subway.
1 out of 5
by A verified traveler from Florida

Dirty And Horrible Service

Posted Jul 26, 2015
The rooms have not been painted or the carpets changed in decades. Filthy blankets and tub. No room safes, no blow dryer, no coffee maker. The staff is nasty and unwilling to help. They require you to pay five dollars per day to store your luggage in the dungeon below the main floor, or leave your belongings in the room with the warning that not to expect them on your return. I felt that I was on Siberia in the fifties.
2 out of 5
by A verified traveler from 東京

立地は良い

Posted Jul 25, 2015
立地はマンハッタンの中心で良いです。お部屋はスタンダードな感じで、まあまあですが、お値段重視の方はよいかもです。