Ratings based on 16,104 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
72% of guests recommend
2.7 Room cleanliness
2.9 Service & staff
2.6 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted May 25, 2015
Pros: Location
Cons: Renovation
Need an upgrade... bed is not good, room small bad. Hotel too old in overall.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Poughkeepsie NY

Nice hotel close to shopping & restaurants

Posted May 25, 2015
I had a great time walking distance to my event shopping and restaurants,
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 24, 2015
Great location. Rooms need upgrade but is ok....😄😄😄😄😄😄
3 out of 5
Recommended
for Everyone
by A verified travelerfrom wien

Zentrale Lage

Posted May 24, 2015
Das Hotel wird derzeit umgebaut. Ich hoffe nicht nur die Fassade, sondern dass die Zimmer auch ein wenig modernisiert werden ..zB Teppiche gehören ausgewechselt , Zimmer frisch ausmalen , Spiegel etc alles schon sehr alt ...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

It has seen better days , but has huge rooms,

Posted May 24, 2015
Pros: a good old fashioned hotel .
Cons: We didn't suffer , but the check in lines were huge some of the time , but it does have 1700 rooms !
Location: All olf NYC on your doorstep , need I say more !
Just what we wanted - good location for up & down town .Big room & lots of fun to stay in .
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Seattle

OK

Posted May 23, 2015
Pros: Location. Hot water.
Cons: Lower room rate.by 25%.
Location: Madison Square Garden, biweekly business meetings and dining round the year.
It's an OK place to stay conveniently located in midtown Manhattan. Basic room and working bathtub. Emphasis is BASIC.
3 out of 5
Recommended
for Everyone
by A verified traveler

Tolle Lage daher guter preis Für New York o.k.

Posted May 22, 2015
Alles lief problemlos Kann nichts negatives sagen Kenne das Hotel schon 38 Jahre War diesmal von der Sauberkeit sogar positiv überrascht Hatte keine grossen Erwartungen Die lage ist für einen kurztrip nach jfk einfach perfekt
2 out of 5
by A verified travelerfrom Moscow

Posted May 20, 2015
The only positive thing - its location, all the rest is awful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Manhattan

Old hotel. Decent rooms. Tiny bathroom. superb loc

Posted May 20, 2015
Quite old hotel with old tiny rooms and tin batgrooms. But honestly not that bad. Ropm was pretty clean and the location makes everything seem mute. Staff was quite nice too.
1 out of 5
by A verified travelerfrom Boston, MA

This hotel is a mob scene!

Posted May 19, 2015
The pictures of the hotel entrance and rooms are a deceit. It is one thing to know what you are paying for and another thing to think you are getting one thing and get something quite different. The price for their rooms is exorbitant! Everything is old - museum old. Even the TVs, telephones, carpet etc. If just the building structure were old it would be one thing but the bathrooms are disgusting and the "superior king bed room" was nothing of the sort. There is no comfort. The two pillows they provide are thin, the mattress is hard and the space is very limited. You have to wait in line a minimum of half an hour to check in and check out. The lobby is a mob scene all day long. You can definitely find something better for the same price just as close to Times Square as this is. Keep looking!