Ratings based on 217 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Good locationPosted Feb 24, 2014
The Spa is not the usual sauna , steam room and jacuzzi - rather it is a small steam facility in an area where one has to pay for a treatment! I thought this a significant drawback especially since we could have similar facilities for two thirds the price - so I feel a little disappointed and let down. Staff were super and extremely helpful.
for Everyoneby jwoodcreative from Oakville, On
Elegant and quaintPosted Feb 19, 2014
Pros: Location, hotel charm, and staff.
Cons: Room heater was a tad noisy.
Location: 64th and Madison. Upper east side. Wonderful italian restaurant within 5 min walk, Bar Italia. Central Park and subway near by.
Lovely hotel with exceptionally friendly and helpful staff. The room was very clean and comfortable. They have a great lounge on the main floor that is perfect for cocktail hour and planning your next day's activities. Great Apple Martini! My only complaint if any, is that I inquired about a room with two queen beds instead of one king, but the rate increase was much too expensive for what seemed like a simple request.
by alberto from Rancho Santa Fe, Ca.
Not the Plaza Athenee from Paris.Posted Feb 19, 2014
Pros: The location.
Cons: It need a major remodel !!! Old rooms, old bathrooms, old restaurant under staffed.
Location: Museums, Park, luxury shopping !
This hotel is very well located but it uses the name of the top hotel from Paris Plaza Athenee a true 5 star hotel. This NY Plaza Athenee is old and its hardly a 4 star, I felt tricked. Its over priced for what it is.
by Seahawks from Seattle
Nice and expensivePosted Feb 7, 2014
Very nice staff in clean hotel in great location. Small room with view of an ally definitely not worth the price. Really 7$ for a slice of toast? $16 charged for someone to bring my bags to my room? Get real. I won't be back and can't imagine why anyone thinks this is worth what they charge, no matter the size of their bank account.
for Everyoneby santiago
excellent hotelPosted Jan 25, 2014
a very very special hotel from the good old days that has been kept in great condition. every corner of the hotel feels like a scene from the "mad men" tv series. the location is unbeatable, hard to think of a better location on the upper east. a quiet street close to all the busy and hectic ones.
for Everyoneby A verified traveler
Posted Jan 14, 2014
for Everyoneby john from texas
Posted Jan 9, 2014
Pros: We spent 5 days there and had a wonderful time. The staff was professional and helpful and, for a smaller hotel, the amenities were exceptional.
Cons: Not a thing
Location: Upper west side is very conveniently located.
for Everyoneby liz from sydney australia
Posted Jan 8, 2014
Pros: Nice rooms, very clean and comfortable.
Cons: Wifi should be free
Really well located on the upper east side. It is expensive but the location is excellent.
for Everyoneby Freyja from Scandinavia
Perfect size. Perfect location. Perfect servicePosted Jan 5, 2014
Pros: See above
Cons: Slight noise of air circulation unit in room
Location: Great location for restaurants, shopping, and museums. 5 minutes to Barneys or Bloomingdales. At doorstep of Madison Ave. Great restaurants nearby.
Perfect size of hotel. Excellent service on all fronts. Attentive & helpful front desk. Outstanding concierge service, very knowledgeable, and without the wait often experienced at larger hotels. Outstanding housekeeping service: friendly, helpful, attentive, highly organized and room always prepared for the changing course of the day. The doormen were also very friendly and helpful. Lovely bar downstairs, incuding fine service and memorable atmosphere.
by A verified traveler
great place to decompress from stressPosted Jan 1, 2014
Cons: if anything at all--and I'm reaching here, because it was wonderful--the bed was a bit soft. A slightly firmer mattress.
My daughter and I needed a luxurious escape, and we got one! Pampering and one of the best aspects, delicious room service. We'll go back!