Ratings based on 271 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

This hotel is more like a one away from home

Posted Nov 3, 2014
The service by the staff sets this hotel ahead of any other in NYC
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york, NY

Upper east side hotel

Posted Oct 23, 2014
Very nice upscale hotel, one of the best hotels weBe ever stayed at. They upgraded us from a regular king suite to the presidential suite for free, what a nice surprise. Overall the hotel was amazing just wish room service and betel restaurant was a little less expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2014
Excellent stay, good location, attentive staff, look forward to returning.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, ON

Good location and very quiet

Posted Oct 7, 2014
Pros: Location and quiet.
Location: It's New York!
It was an excellent location. Very clean. They have very helpful staff. I would stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom London

Upper East Side hotel for business

Posted Sep 26, 2014
room and staff very good, breakfast a disaster; staff focussed on their UN guests, service very slow, food average, choice poor and prices through the roof!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2014
Still a wonderful hotel!!! Great service and great location.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 15, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Fine digs in the big apple

Posted Aug 14, 2014
Pros: See above
Cons: See above
Location: mid upper East side need I say more
First class room and service up to its reputation. Fitness center could be better but it's better than most hotels. Clearly a five star.
2 out of 5
by A verified travelerfrom t

500 a night for small room bring wallet

Posted Aug 12, 2014
Nothing is free with hotel small plan room high price 500 no pool and spa not free
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Little Rock, AR

Excellent for jumping into NYC

Posted Aug 7, 2014
Pros: Staff, cleanliness, proximity to museums, quiet area in comparison for NYC
Location: Museums, Central Park, subway, high end shopping
We are very busy usually and were able to wrest 3 days away from the world at large. We flew to LGA, took a taxi, and just had a lovely time. The concierge we talked to the first morning was able to obtain reservations at Prune, as well as tickets to Book of Mormon, and reservations at Bar Americain. We most of our waking hours at museums, which are all within walking distance. We walked to all the museums, but the hotel has a car that will take you there for free (found that out much, much later). We did not really try the restaurant, but the service at the bar is excellent.