Ratings based on 3,425 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Amazing location

Posted Jan 28, 2015
Couldn't ask for a better location. Hotel is nice and clean, smells wonderful too!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

bon service et confortable

Posted Jan 28, 2015
Les + : hotel très propre, Personnel aux petits soins et très agréable, literie top. les - : nous étions étonnés de ne pas avoir de bouteille d'eau dans la chambre ni de quoi se faire un café. Pour une chambre à 370 $ la nuit, c'est étonnant.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ct.

My recent overnight stay at the Sofital hotel NYC

Posted Jan 27, 2015
Pros: Clean,convienent to the theatre and the staff was extememly helpful. Good value for the price of the room. I just wish the room was a little bigger.
Cons: Just more seating in the room
Location: Theatre, museums and restaurants all within easy walking distance
Lovely experience,the staff was spot on,pleasant, helpful and very accomodating. I wish i could have stayed longer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Make this your choice hotel in theatre district

Posted Jan 27, 2015
Pros: European feel
Cons: Nothing
Location: Theatre, shopping and reataurants. Great central location. You take a subway down to the 911 museum or walk up to Fifth Avenue and shop.
I have stayed in several NYC hotels over the years and this is by far one of the best especially for the price. Great location, very clean rooms, warm staff and quiet surroundings. Lobby is cozy and comfortable to sit and relax day or night. I will look to stay again. Staff very accommodating.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Big rooms .. Great service ... Very clean !!

Posted Jan 26, 2015
Room attendants do a great job ! Great location and food was great (but very $$$$) breakfast was ridiculously expensive but plenty of options close by. Entire staff was awesome. I will go back if I can still afford it :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Could not have been better! Thank you

Posted Jan 24, 2015
Great room, immaculate & clean, great location. We will definetly make this hotel our home base from now on.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom TOKYO

最高の立地にあるホテルです

Posted Jan 24, 2015
Pros: 立地 スタッフ 部屋 バスタブ
Cons: 棚の裏や隙き間の清掃がもう少し丁寧でも良いかも。 洗面のドライヤーを利用しようとしたら、コンセントの電源が使えない日があった
Location: NY タイムズスクエア
とても良いホテルです。部屋は快適に利用できます。バスタブがついていました。 程よい大きさのホテルですが、部屋はまあまあひろく感じました。 五番街がすぐなので、移動をするのが本当に楽でした。安全面でも問題ないかと思います。 アメニティもそろっていました。 極寒の日に宿泊したため、部屋の寒さを感じましたがそれは仕方のないことだったのかと思っています。 空調の吹き出し口が天井付近にしかないので足下が寒かったです。布団はとても暖かかったです。 音がうるさいこともありませんでした。日本人を馬鹿にするようなスタッフもいません。 また機会があれば宿泊してみたいと思います。
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Jan 23, 2015
Completely renovated inside, great location close to Times Square!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cambridgeshire

Among the very best hotels in Midtown

Posted Jan 21, 2015
Pros: The hotel facilities are top class and the staff are attentive and always helpful.
Cons: nothing springs to mind
Location: secluded position and yet three minutes walk from Broadway and two mins from the shops on 5th
As part of my twenty five year long annual pilgrimage to Manhattan, we had 4 nights in a Skyscraper Suite at the Sofitel. This was our second stay (several years apart) at the Sofitel and the hotel was faultless in every respect.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Seattle

Great hotel in the theatre district

Posted Jan 21, 2015
Pros: Everything!
Cons: A better breakfast choice that isn't so expensive.
Location: Bistro Saju a few blocks away was a great little French restaurant to eat any meal, especially after a Broadway show.
This was one of the best hotel experiences I have had in NYC! From arriving curbside and the doorman to the front desk and check-out, I had only the most courteous, thoughtful customer service experience. This included the restaurant staff, housekeeping and room service. Any staff that I encountered was sincerely interested that I had a great experience. My room was clean and tasteful plus plenty of space to move around comfortably. The bed felt luxurious and comfortable. There was never an issue with the room temperature. The bathroom included a separate shower along with the tub. The lighting throughout was well-appointed. I can't say enough good things about my recent stay!