Ratings based on 2,594 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Location, Location!!Posted Sep 22, 2014
This is a very good location for NYC visitors. You might even see a diplomat or 2 on UN days
for Everyoneby A verified traveler
Posted Sep 22, 2014
It was very nice! views not so great but highly recommended
for Everyoneby A verified traveler from new york
Well situated for Times SquarePosted Sep 21, 2014
Had a fabulous stay at the Sofitel New York mainly due to the caring staff. They deal with queries efficiently and courteously. Joy on the front desk made our stay special as did the other staff and the gentleman on concierge is very knowledgable and helpful. Well situated for all of New Yorks main attractions. Can't wait to return.
for Everyoneby A verified traveler from UK
Great stayPosted Sep 20, 2014
Pros: Room and location fantastic
Cons: Nothing, all great!
Location: Times square, Rockefeller centre, empire state building, flatiron, theater district all within walking distance
Excellent hotel, friendly, helpful staff. Room immaculate. Hotel in excellent location.
for Everyoneby A verified traveler from Texas
Loved everything about it!Posted Sep 18, 2014
I was very pleased with my stay at this hotel, my first time in this chain. Price was reasonable considering it's closeness to Time Square, area is quite as well. Staff was very friendly, the food in their restaurant was probably the best meal with had in Manhattan and again at a reasonable price. All the rooms are equiped with prime equipment, TV, Radio, comfy beds, etc.
for Couplesby A verified traveler from Milton, ON
Would go back!Posted Sep 16, 2014
Location: Great location. Close to Time Square and 5th Ave. Nice noodle restaurant nearby and a descent diner down the street (The Red Flame Diner).
This was our first stay at a Sofitel and our first time in NYC. We were not disappointed. The room was comfortable, clean and modern. It was quiet for the most part and the staff was friendly. We would stay here again.
by A verified traveler
Posted Sep 16, 2014
Although I am a Gold member, I was given a small, dark room right next to the linen closet (so I had to listen to the door being continually opened and closed) with a view of the alleyway.
for Couplesby A verified traveler from Atlanta Ga
A wonderful stay from beginning to end!Posted Sep 15, 2014
Cons: Nothing! loved it
Location: It is within walking distance to fine dining and a short walk from Times square and Broadway.
We found this hotel to be staffed with people who are warm ,friendly, professional. The hotel lobby is warm, elegant and inviting. The rooms are furnished nicely with a modern decor and we slept very well. No outside noise in the hallway or from our neighbors. We highly recommend this hotel. Loved the fresh flowers in the lobby and the fresh orchids in our bathroom.
for Everyoneby A verified traveler from Yarm
Excellent location of the hotel.Posted Sep 11, 2014
Pros: The location of this hotel is excellent for those that want to see the main New York attractions as they are all within reasonable walking distance.
Cons: Provide a better range of pillows and provide more shower gel!!
Location: Time Square and all its attractions, Empire State Building, Rockerfeller Building, 5th Avenue, Broadway are all withing a few minutes walk.
The location of this hotel is excellent for those that want to see the main New York attractions as they are all within reasonable walking distance. The hotel is a pleasant enough but its not what I would class as a luxury hotel. There isn't any turn down service or at least there wasn't in our room and we had a superior room. I asked for firmer pillows but was told that they didn't have any and they didn't replace the shower gel when the small bottle supplied ran out. The cost of breakast was in my opinion very expensive so we had a better breakfast every morning just a 2 minute walk down the street for half the price. Overall I wouldn't hesitate to return to this hotel in the knowledge that I would be better prepared to know what to expect.
for Everyoneby A verified traveler from Colorado
Sofitel NYCPosted Sep 10, 2014
Good business hotel though Internet is too slow for all work tasks. Quiet and comfortable. Pleasant staff.