Ratings based on 3,466 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2015
Great people! The staff is as fine as any hotel in the US.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2015
great location and great hotel. We had looked at staying here before but decided this was the trip tom stay here. Very close to times square. The hotel was great in assisting with dinner reservations, etc. The breakfast is a little pricy but very good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pasadena, CA

Very Nice

Posted Mar 4, 2015
Pros: Location and cleanliness
Cons: Can't think of anything
Location: Time Square, restaurants, theaters, subway stations, shopping
The staff was very friendly and helpful. Our room was spacious and comfortable and clean! The bed was very comfortable…..slept like a baby. Close walking distance to time square; theaters, restaurants and subway stations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and spacious rooms

Posted Mar 3, 2015
Hotel location is excellent. It is very near Times Square yet somehow is relatively quiet. I have stayed here several times now and the staff is consistently attentive and polite. It is my "go to" hotel in NYC.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay in great location

Posted Mar 3, 2015
Glad I chose this hotel, will definatly be coming back again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

the best staff!

Posted Mar 2, 2015
they always take great care of me when I am in the city.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

Excellent hotel in an excellent location

Posted Mar 2, 2015
This hotel is in a very central location, close enough to walk almost everywhere (and I was there in the winter). Hotel staff were extremely friendly, and we had no issues at all. Hotel is beautifully decorated, and the rooms are a great size. All of the bathroom products were really nice as well, shampoo, conditioner, body wash and body lotion (important to me since I was carrying-on only). I would highly recommend this hotel!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Hôtel parfaitement situé!

Posted Feb 26, 2015
Pros: Nous avons très apprécié sa situation exceptionnelle dans New York, tout en étant très au calme. Le style Art déco nous a beaucoup plu également.
Cons: Il aurait été très agréable d'avoir un café/thé de courtoisie dans les chambres.
Location: Tout NY est à proximité! C'est fabuleux! Times Square, Grand Central Station, Empire, Chrysler Building ....
Notre séjour au Sofitel de New York s'est merveilleusement bien déroulé. Le personnel fut attentif et professionnel. Notamment, le Concierge fut très efficace dans la gestion de notre retard de valise à l'arrivée. La situation parfaite de l'hôtel entre Times Square et la 5ème avenue nous a permis de sillonner aisément la ville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
Always stay here if the price is doable. Our home away from home!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

Magnifique hotel

Posted Feb 24, 2015
Très bel hôtel. Très propre. Personnel accueillant. Une des plus belles adresses de nyc