Ratings based on 3,667 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit

close to theaters and Times Square.

Posted May 21, 2015
visited Manhattan for the first time. Knew that rooms in general would be fairly small. Room was nothing spectacular but was clean and bed was comfortable.no view despite paying for "premium" room on the 8th floor. No vending machines available but did have a mini bar. staff was polite. overall ok hotel but nothing to write home about.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great location,friendly staff,European ambience

Posted May 18, 2015
Pros: location, staff, decor,helpfulness.
Location: Theater district
All good, small room with odd window but very nice stay. Bar/restaurant we had late drinks and snack,and later a nice breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Very nice hotel , great location and facilities, staff very friendly and accommodating,only suggestion no coffee machine available at the room , pretty much the norm in any hotel. Will def return and will recommend!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom montreal ...Quebec

Very well located

Posted May 17, 2015
Great location ... Close to every thing with out the moise
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted May 16, 2015
Great stay! Close to Times Square and subway. Good places to eat nearby
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

NYNY

Posted May 14, 2015
First visit to NY and chose hotel due to proximity to Times Square and location to visit main attractions. Hotel very nicely appointed and staff friendly and helpful on the whole. Beds very comfortable and room very clean and well appointed. Ate in restaurant twice and meals exceeded those of similar restaurants in area. Would happily rebook on our next visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Great location 1 and 1/2 blocks from Time Square

Posted May 14, 2015
Location: Time Square
Really enjoyed our stay. Room was adequate nothing really fancy, but nice and well kept up. Bathroom was very nice with a shower and tub and roomy vanity. Wi-Fi is a must and they allow free access for a limited number of devices. First night they had some snacks out, very nice. Great package deal with air and hotel. Way to go Hotel Sofitel and Expedia!
3 out of 5
by A verified traveler

Posted May 12, 2015
Great midtown location. Room was uncomfortable, inconvenient, and disappointing. Not as depicted on the hotel's website; misleading. Staff was mostly pleasant and professional with one exception. When asked how I found my room, I responded "disappointing", to which staff replied "thank you" and that was the end of the conversation. No inquiry as to why I was disappointed with my room. So, I won't stay at the Hotel Sofitel again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom halifax, ns. canada

Excellent location and value

Posted May 12, 2015
Pros: Location, atmosphere
Cons: Bathroom door system difficult to manouvre
Location: Central Park, Theatre, Bryant Park, Library
This hotel in midtown manhattan is a perfect location! Although not overly upscale, it has an atmosphere which is appropriately classy without being too 'stiff' or 'trendy'. Rooms are well appointed and beds comfortable. Second time there and consistently good quality.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom bayfield ontario canada

excellant

Posted May 12, 2015
Pros: everything!
Cons: a little more helpful with the touristy thing!
Location: the hotel is next to Fifth Ave for shopping, Broadway, Times Square, subway! a great location to walk from!
The hotel presentation on arrival was pleasant and the staff accommodating! The room was clean, cleaned daily and amenities were provided! The location was excellent! There are great restaurants in every price range surrounding the hotel! I would stay at this hotel again and recommend it to everyone!