Ratings based on 2,444 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel is close proximity to city centre.

Posted Apr 18, 2014
Hotel staff were very welcoming and helpful. Hotel exceeded expectations. Very well presented and laid out. High quality of food in the Resturant. Loved the fact that it was a French speaking hotel. A thoroughly enjoyable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Central Manhattan location

Posted Apr 18, 2014
Pros: You are made to feel special
Location: Between 5th and 6th Avenue and a few minutes walk from Times Square
Stayed for a week and it couldn't have been better. Great location, lovely good sized room with a view. All the staff are welcoming, courteous and helpful. Stylish decor.
5 out of 5
Recommended
for Everyone
by Stacy from Dallas,TX

Luxurious

Posted Apr 17, 2014
Pros: everything
Location: 5th Av shopping, Times Square, Great restaurants, Broadway
excellent service, luxurious accommodations, centrally located, 2 blocks from Times Square, half block from 5th Avenue shopping.
5 out of 5
Recommended
for Everyone
by Stacy from Dallas,TX

Luxurious

Posted Apr 17, 2014
Pros: everything
Location: 5th Av shopping, Times Square, Great restaurants, Broadway
excellent service, luxurious accommodations, centrally located, 2 blocks from Times Square, half block from 5th Avenue shopping.
5 out of 5
Recommended
for Everyone
by Jason from Calgary, Alberta

NY Vacation

Posted Apr 16, 2014
Pros: Friendliness, cleanliness, location.
Location: Good restaurants are close by, very central to shopping, close to the subway, 2 blocks from Times Square.
This is a great hotel. The staff was excellent, very friendly. The location is perfect (2 blocks from Times Square), lots of shops close by, very central to the subway, awesome restaurants close by (a couple 2 doors down). We will definitely be back.
5 out of 5
Recommended
for Everyone
by E

Excellent Times Square location

Posted Apr 15, 2014
Pros: Excellent hotel cafe and the complimentary breakfast with stay.
Location: Easy access to everything... theatre district, shopping, transportation.
Hotel staff were professional, polite and very courteous.
5 out of 5
Recommended
for Couples
by sue from uk

Very comfortable hotel in excellent location

Posted Apr 12, 2014
Pros: Room with beautifl bathroom; sylish public areas, helpful staff
Cons: nothing
Location: Close to Times Square, the subway and therefore everything in New York!
Stayed 6 nights - enjoyed all aspects of the hotel but we didn;t have any meals there
5 out of 5
Recommended
for Everyone
by Dan

Couldn't fault the hotel or the location.

Posted Apr 7, 2014
Great location in Midtown area close to many of the major attractions and transport links to the rest of Manhatten. Short walk to Times Square and theatre district was handy too. Hotel had an authentic Art Deco feel to it. Staff were great - friendly and helpful and plenty on hand so you were never waiting long to be served. The concierge team were also superb with great restaurant recommendations. The Greek and 'Strip' steak restaurants on the same road were superb. There was also a brilliant no frills diner called the Red Flame which was always busy and was ideal for breakfast. The hotel itself was spotlessly clean, the bathroom was excellent and very clean and the bed very comfortable. Thoroughly recommended for a city break in NY.
5 out of 5
Recommended
for Everyone
by Linda from Georgia

Perfect Location

Posted Apr 7, 2014
Pros: Service, decor, how pleasant every employee was, food, and location.
Cons: Not one thing!
Location: Theaters in the Times Square, Fifth Avenue shopping, Central Park and LOTS of restaurants are right in the neighborhood.
From the time the Sofitel doorman opened our cab door, the attention and service we received was excellent. The concierge met us in the lobby as we entered the hotel to offer his support with show tickets and dinner reservations. The person who checked us in was warm and helpful. Our room (European in size) had lovely, comfortable linens and Lanvin supplies in the bath. Housekeeping was done in a timely matter. Room service for breakfast was prompt, delicious and plentiful. Yummy chocolate croissants! The hotel bar Gaby's is quite the meeting place in NYC. Trendy atmosphere, nice bar menu and very good service. We enjoyed our "girls" weekend in NY at the perfect location in midtown for shows, restaurants and shopping. It is just a short taxi or subway ride from the Sofitel to any other area in Manhattan. We will definitely be back.
5 out of 5
Recommended
for Everyone
by Alison from lanarkshire scotland

Peaceful oasis in the middle of the big apple.

Posted Apr 6, 2014
Pros: Location, peaceful ambience.
Cons: Storage space in the suites.
Location: Skip to 5th avenue, Bryant park, grand central and well located for subway stations on a number of lines., walk to macys, Empire State, Central Park.
This was a special hotel for a special occasion. We went to NYC to get married so the choice of hotel was crucial for an unforgettable week and Sofitel delivered on all levels. The suite was lovely, spacious, well appointed with an amazing bathroom and so quiet, it's hard to believe your 1.5 blocks from Times Square. We celebrated a wedding and 2 birthdays and the bottle of champagne the hotel sent with their compliments was a lovely gesture. The staff were amazing, from doorman to receptionist to the staff in Gaby. My only criticism was storage space in a suite for potentially four people a single wardrobe was all that was available, however in a classic double there was double the wardrobe capacity.