Ratings based on 3,678 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Yorkshire

Lovely central hotel

Posted May 26, 2015
Sofitel is in the perfect location for almost all attractions in New York City! Only 2 blocks from Times Square and short walks to The Rockefeller Center, Grand Central, Empire State, Public Library and 5th Ave. for all the amazing shopping! Perfect hotel with very helpful staff and service is excellent!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cd de Mexico, antiguo residente de NYC

MUY BUEN HOTEL EN MIDTOWN A PRECIO RAZONBLE

Posted May 24, 2015
Pros: La amabiliday eficiencia del personal, la comodidad y limpieza de las habitaciones y sobre todo la localizacion.
Cons: El room service es bueno pero algo lento.
Location: La calle 44 entre la 5a y 6a avenidas donde esta el hotel mezcla restaurantes finos y economicos, farmacias y bancos, varios hoteles y oficinas.
Estuvimos toda la familia en el Sofitel a finales de Mayo, en dos habitaciones, yo y mi spoa cincuentones, la hija joven y la abuela.. Las habitaciones y banos del hotel son excelentes, asi como el resaurant. El personal tanto de recepcion como el conserje y el servico a cuartos son extraordinariamente amables. En la calle los porteros son super atentos y muy ayudadores, son unos mags para conseguir taxis incluso a las horas de muy alta demanda. La ubicacion del hotel es magnifica, ya que a una cuadara esta la 5a avenida con tiendas como Saks y Lord and Taylor, y atracciones como la catedral de San Patricio y Rockefeller cCenter. Asimismo, rumbo a la 6a avenida ados cuadras esta Times Square, los teaotros y mas restaurantes. Junto al hotel en la calle 44 hay un muy buen rstaurant frances americano y una cafeteria informal donde se puede desayunar o cenar sencillo estilo dinner a precios muy abajao del promedio de NYC. La clientela del Sofitel son adultos jovenes de vaaciones, parejas mayores y algo de gente de negocios, casi nada de familias con ninos. Definitivamente yo y mi familia regresariamos al Sofitel la proxima vez que visitemos NYC.
3 out of 5
by A verified travelerfrom Boston

Ordinary hotel room for a "luxury room"

Posted May 22, 2015
Pros: Its convenience.
Cons: If someone reserves a "luxury room" rather than a standard room, try to give the person a higher floor and not with a view of another office building.
We had booked a "luxury room," and I asked for a higher floor when checking in. We were given floor 10, and the view was another high-rise office building--you can see people in that building clearly, and so you know they can see you--so we had to keep the curtain closed to give ourselves some privacy, and it felt very claustrophobic either with the curtains open or closed. The room is small--not extraordinarily small, but basically is just like any other ordinary hotel room. The point is that, if I had paid for it at a standard room rate, I would not mind; but for a higher rate, I would like to see some difference. If this is a "luxury room," I shudder to think what a "standard room" is like.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbus IN

Lovely hotel with a lovely location

Posted May 21, 2015
The hotel was beautiful, the staff very welcoming and the location perfect.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit

close to theaters and Times Square.

Posted May 21, 2015
visited Manhattan for the first time. Knew that rooms in general would be fairly small. Room was nothing spectacular but was clean and bed was comfortable.no view despite paying for "premium" room on the 8th floor. No vending machines available but did have a mini bar. staff was polite. overall ok hotel but nothing to write home about.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great location,friendly staff,European ambience

Posted May 18, 2015
Pros: location, staff, decor,helpfulness.
Location: Theater district
All good, small room with odd window but very nice stay. Bar/restaurant we had late drinks and snack,and later a nice breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Very nice hotel , great location and facilities, staff very friendly and accommodating,only suggestion no coffee machine available at the room , pretty much the norm in any hotel. Will def return and will recommend!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom montreal ...Quebec

Very well located

Posted May 17, 2015
Great location ... Close to every thing with out the moise
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted May 16, 2015
Great stay! Close to Times Square and subway. Good places to eat nearby
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

NYNY

Posted May 14, 2015
First visit to NY and chose hotel due to proximity to Times Square and location to visit main attractions. Hotel very nicely appointed and staff friendly and helpful on the whole. Beds very comfortable and room very clean and well appointed. Ate in restaurant twice and meals exceeded those of similar restaurants in area. Would happily rebook on our next visit.