Ratings based on 7,147 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Rhode Island

Convenient and close to the action

Posted May 27, 2015
The hotel was just a short walk to a convention I attended on Broadway. I liked the neighborhood with a great deli next door (Cafe Cranberry) and the energy on the street was very positive and lively. Although the staff (e.g., Desk clerk, Joey) were great, the hotel was rather lack luster and a bit run down. When I asked about the exercise room, Joey smiled saying they didn't have one but there was always the stairs. It was not a bad idea and between the stairs and the walking around outside (e.g., from and to Penn Station and the conference), there was plenty of opportunity to get exercise and enjoy the sights. I would probably stay here again, realizing that it does have limitations but was rather convenient and close to where I would like to be.
4 out of 5
Recommended
for Everyone
by A verified traveler

Budget hotel which is very nice

Posted May 26, 2015
The location is great for Broadway and Times Square. The man at the desk was most helpful and chatty, and there were no problems at all.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wirral England

Excellent location

Posted May 26, 2015
Pros: Clean room, comfy bed.
Cons: Air conditioning!
Location: Extremely close to Times Square and Theatre District, plenty of places to eat and drink close by
Hotel St James is 5 minute walk to the hustle and bustle of Times Square. We stayed over the Memorial Weekend so city was very busy. We were met by the wonderful Joey, one of the happiest people you will ever meet. All of the staff were very friendly and helpful. Our room was on 3rd floor at the back of hotel, no view, but it was quiet so were able to sleep well. Beds very comfortable, room was very clean, all you need when staying in New York.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Great location central to everything!!

Posted May 26, 2015
Decor was very tired but the room was clean,room was very hot and quite stuffy as it was small with no ventilation! However the hotel was very central to everything and great location for seeing all the sights,would stay here again!!
2 out of 5
by A verified travelerfrom Toronto

Disappointing and surprizing...

Posted May 25, 2015
Pros: Great location, downtown.
Location: Downtown NY, you can do whatever you dream of...
Unwelcoming greeting, hotel in lamentable condition, no AC had to sleep with the windows open, downtown N-Y... Next morning, waken up by garbage trucks. No restaurant in hotel. Front desk will not call a cab for you, even if I was carrying boxes, they sent me to 5th avenue to seek my own cab... Elevators in terrible shape, no radio in room, shall I continue...
2 out of 5
by A verified traveler

Perfekte Lage, minimaler Komfort

Posted May 25, 2015
Wir haben uns für das St. James Hotel entschieden, weil wir im Zentrum nahe Times Square sein wollten und nicht allzu viel Wert auf Hotel-Extras legen. Erlebt haben wir das absolute Minimum: Bett, reines Zimmer u Bad, funktionierender Lift, freundliches Personal, allerdings nur zeitweise warmes Wasser, sehr alte und wackelige Installationen, ein finsteres Zimmer mit Blick auf Ziegelwand, jedoch sehr ruhig, kein Wifi im Zimmer, kein Safe im ganzen Hotel. Für einige Tage ok, für eine Woche zu wenig.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom reyes

Muy buena ubicación

Posted May 25, 2015
Muy bien el Hotel esta limpio a una cuadra de times scuare y cerca de restaurantes volvería a llegar a ahi
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Stockholm, Sverige

Prisvärt hotell med bästa tänkbara läge!

Posted May 24, 2015
Pros: Snabb in och utcheckning. Tillräckligt stort rum med två dubbelsängar. Väldigt rent och välstädat på rummet. Bra klädförvaring. Trevlig personal.
Cons: Vi saknade krokar på badrumsväggen och en hylla att ställa necessär och annat på. Wifi fungerade inte så bra, ofta försvann det. Klockradio saknas.
Är väldigt nöjd med mitt boende på Hotel St. James. Läget är suveränt alldeles vid Times Square och nära till bl.a.teatrar. Gångavstånd till många aktiviteter för turister och även till tunnelbanan. Mycket bra pris jämfört med andra hotell. Tyst på rummet med läge mot en bakgård utan tutande bilar och andra höga ljud.
3 out of 5
Recommended
for Everyone
by A verified traveler

Vennetur til New York

Posted May 24, 2015
Pros: Sentralt personalet
Cons: Det meste er OK
Location: Beliggenheten var perfekt, så alt ligger i nerheten
Ett lite koselig hotell som ligger veldig sentralt til. Personalet var veldig hjelpsomme og alltid smilende. Jeg kan trygt anbefale hotellet til alle som ikke har behov for det store og fine hotellene, men som ønsker mer kontakt med hyggelig personale og atmosfære.
3 out of 5
Recommended
for Everyone
by A verified traveler

Prima hotel midden in centrum.

Posted May 23, 2015
Keurig eenvoudig hotel midden in centrum.Rustige slaap plek. Vriendelijk en behulpzaam personeel.