Ratings based on 928 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby Julie from Australia
A great place to stayPosted Mar 10, 2014
Cons: An armchair in the room
Location: Great location, so many shops and restaurants all within walking distance
The staff were fantastic and very accommodating. The room was lovely, clean and well set out. The only thing that I would have liked would have been an arm chair to watch tv, but who goes to New York to watch tv!! The fridge and safe were an added bonus, the breakfast was simple but a great start to the day. The shopping nearby is great, Macy's is a 2 minute walk, many restaurants and cafés. I will definately stay there each time I visit New York in the future.
for Couplesby Ross from Edinburgh
Great locationPosted Mar 9, 2014
Pros: The location is great and it was a great hotel for the price.
Location: The hotel is in a great location with lots of places close by including empire state, Macy's, MSG, 10 min walk to time square or a 2 minute sub ride.
This hotel is not the ritz but it is in a great location, lots of place close by or in easy reach by the subway system which is located next to the hotel. The hotels was very clean and the staff were always friendly and happy to help.
for Everyoneby william from Memphis, Tennessee
nicePosted Mar 6, 2014
very polite people...professional.....acted like I was the boss......employees were not working behind glass like some hotels in Manhattan..... Next to herald square so good location.... I have been to Manhattan over 100 times so I know they are a good one.
for Everyoneby Reggie from London
Hotel in a Great PositionPosted Mar 2, 2014
Pros: The location
Cons: Internet speed
Location: Only 2 blocks from Madison Square Garden, Macy's, Penn St. Station and Empire State Building.
The hotel was in a great location for most things in Manhattan and I have been twice before. It is basic but clean and comfortable and more than adequate. The complimentary breakfast is ok but limited. Internet speed not too fast but works well.
for Everyoneby A verified traveler
Fine, reasonablePosted Mar 1, 2014
Pros: Reasonable and convenient. It also has character: a definite Korean flavor. Free breakfast and all-day coffee and tea in the lounge.
Location: On 'Korea Street', also not far from the Port Authority, Broadway and Macy's
Nice staff, very accommodating about last-minute changes due to winter weather. They also found the watch I had accidentally left in the room, and held it for me for two weeks.
for Everyoneby Kerri from London
Brilliant locationPosted Feb 26, 2014
Basic hotel, comfortable and clean. The selling point is the location. Just a few minutes walk from Time Square and the Empire State Building it is a perfect base for a few days in an amazing city. If all you want is somewhere to sleep and store your bags you can't go wrong. There are plenty of restaurants and cafes near by and there is a subway stop meters from the entrance to the hotel. The breakfast was very simple - plenty of bagels, muffins, pastries and coffee. The only downside was that the room was quite noisy - lots of street noise, other guests in the corridors and some sort of air con system which ran all the time.
for Everyoneby noris from Los Angeles, CA
Perfect for first time in New YorkPosted Feb 26, 2014
Pros: Almost everything.
Cons: The elevator.
Location: Everything is close and easy to locate.
We really love this hotel, the staff were very helpful, great location, and the continental breakfast perfect to start the day, great coffee and bagels too!
for Everyoneby Pennie from wakefield united kingdom
Fantastic for Penn Station and 5th AvenuePosted Feb 22, 2014
Easily found from Penn station, only a 5-10 minute walk. Reception staff helpful, rooms well equipped with a fridge, hair dryer, unexpected toiletries were a nice touch. Comfy beds with decent bed linen, only a thin blanket plus top sheet though, but with the air con set to warm, we didn't feel cold... the air con is a tad noisy though, so if you're a light sleeper, take ear plugs, otherwise slept fitfully the whole stay. Nice lounge with bar and free tea and coffee. The breakfast is served in the adjacent shop next door, where you will be greeted with an array of pastries, numerous varieties of bagels, which can be toasted, fresh tea, coffee and orange juice... It really does set you up for the day.. but can get busy, so try and avoid 8 ish..The only bug bare I can find is the lift, of which there is only one and more often than not you'll will find yourself taking a trip to the 12th floor even if it's the lobby you want.. All in all the hotel and flights were a fantastic price and I would definitely stay here again.
for Everyoneby Steve from Springfield MO
NIce hotel in the Korean section of New YorkPosted Feb 21, 2014
Pros: Front desk empl;oyees
Cons: Heating system
Location: Easy subway or taxi ride to any location Empire State Building within walkind distance
The hotel was a nice location and had an outstanding front desk staff. We had a group of 34 and everyone was well satified with the location and accomodations. We enjoyed the limited continental breakfast and the lounge on the second floor was very inviting. The only negative would be the inability to adjust the room temperature, there were thermostats in the rooms but they did little good. The rooms were all very warm but the windows opened so we solved that problem.
for Everyoneby A verified traveler
Great location. Great value for moneyPosted Feb 20, 2014
Pros: Location was great, near enough to walk to Time Square, Madison Square Garden, Empire State Building, all shops, even Central Park for a longer stroll
Cons: Would have liked tea/coffee making facilities in room and more hangers.
Location: Great location. Can get everywhere from here, very convenient.
Fab experience even in minus degrees :) :). Easy to find your way round