Ratings based on 1,042 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

Excellent location

Posted Aug 18, 2014
Pros: Above all the cleanliness of our room on a daily basis was most welcome.
Cons: Convenient breakfast buffet of bagels/bread but needed cheese and cold cuts. There was no cream for coffee, even when requested! How is that possible
We stayed five nights and thought it was good value for location and cleanliness. Short walk to several train lines. You could easily walk to many of the interesting sights in midtown. Penn station is nearby if you are arriving by train from Newark International Airport.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good location

Posted Aug 18, 2014
Pros: Location, size of room and breakfast being offered on site.
Cons: More seating for breakfast.
Location: Right off Times Square so in the hub of everything.
We are a family of 5 and had expected space in the room to be really tight so were pleasantly surprised at how large the room was with a separate sitting area. Newly refurbished bathroom with big walk-in shower. Beds really comfy. We thought the continental breakfast was good, muffins, croissants, bagels, coffee and juice. It suited us fine and was just something to have before setting off for the day. You did have to wait to be seated for breakfast if you went at the peak times, but never for more than 5-10 mins. The hotel is right off Times Square so great location for getting about. Hotel staff really friendly and helpful. We would stay here again if visiting NYC.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Good

Posted Aug 12, 2014
The staff are very polite and the hotel is very good located. I believe you will spend loads of time visiting places so the hotel is good enough just to sleep and for the price
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2014
It was nice. Centrally located between many sites.
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Great Hotel, close to Madison Square Garden

Posted Aug 11, 2014
Pros: Centrally located
Cons: nothing
Location: Right off of Broadway, great area
Staff was great, room was beautiful, they had upgraded us from a Queen to a King for free. Would definitely stay there again
4 out of 5
Recommended
for Everyone
by A verified traveler from non-US

Koreatown hotel

Posted Aug 11, 2014
Pros: The staff are very professional and friendly. Excellent customer service and you feel that they really care about their clients.
Cons: The elevator.
Location: Great location in Koreatown. Like most of NYC, restaurants/bars/shops/subway are only a short walk away.
All requests were met and while the hotel is undergoing renovations, there is little noise and disruptions (at least in the floor I stayed in). The elevator was under repair/maintenance for two days-in-a-row for several hours each day. The service elevator was made available but as there is only a single elevator to begin with, the delays were considerable at times. This is a 12 or so storey property, so walking up/down the stairs can be a little bothersome. Good wifi for a US hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location!

Posted Aug 10, 2014
Clean, incredible location and amazing food all around!
5 out of 5
Recommended
for Everyone
by A verified traveler from newfoundland

Great hotel

Posted Aug 9, 2014
Pros: Had a deluxe king size room on the second floor--no view at all--everything else was A .
Cons: breakfast could be better--only serves bagels,croissants and muffins.
Location: Close to inexpensive shopping, liquor store, grocery store, restaurants. 15 min walk to times square. 30 min walk to central park.
Great hotel--if you want 4 or 5 star, don't stay here. It is clean and in a great location.
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Nice Hotel in a great location.

Posted Aug 8, 2014
Pros: Location.
Cons: The elevator did not work well and the internet service they provide for free is not good.
Location: Empire State Building, and the subway line are right at the hotel.
We had a large, clean room. The elevator did not work well and the internet service they provide for free is not good.
3 out of 5
Recommended
for Everyone
by A verified traveler from ny

Central hotel close to Penn station

Posted Aug 3, 2014
Pros: Very pleasant staff, central location
Cons: Rather dated, need new carpets in rooms, very stained and marked. Complimentary breakfast could also be improved
Location: Penn station close by. Madison square gardens , Empire State Building just a few blocks away. Broadway near end of street .
Very pleasant and helpful staff. Very clean bedding. Close to shops, Maceys a few blocks away along with Empire State and Madigan square gardens. Undergound at end of street. Lots of Korean restaurants.