Ratings based on 1,042 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Toronto Canada
Excellent locationPosted Aug 18, 2014
Pros: Above all the cleanliness of our room on a daily basis was most welcome.
Cons: Convenient breakfast buffet of bagels/bread but needed cheese and cold cuts. There was no cream for coffee, even when requested! How is that possible
We stayed five nights and thought it was good value for location and cleanliness. Short walk to several train lines. You could easily walk to many of the interesting sights in midtown. Penn station is nearby if you are arriving by train from Newark International Airport.
for Everyoneby A verified traveler from UK
Good locationPosted Aug 18, 2014
Pros: Location, size of room and breakfast being offered on site.
Cons: More seating for breakfast.
Location: Right off Times Square so in the hub of everything.
We are a family of 5 and had expected space in the room to be really tight so were pleasantly surprised at how large the room was with a separate sitting area. Newly refurbished bathroom with big walk-in shower. Beds really comfy. We thought the continental breakfast was good, muffins, croissants, bagels, coffee and juice. It suited us fine and was just something to have before setting off for the day. You did have to wait to be seated for breakfast if you went at the peak times, but never for more than 5-10 mins. The hotel is right off Times Square so great location for getting about. Hotel staff really friendly and helpful. We would stay here again if visiting NYC.
for Everyoneby A verified traveler from london
GoodPosted Aug 12, 2014
The staff are very polite and the hotel is very good located. I believe you will spend loads of time visiting places so the hotel is good enough just to sleep and for the price
for Everyoneby A verified traveler
Posted Aug 11, 2014
It was nice. Centrally located between many sites.
for Everyoneby A verified traveler from Connecticut
Great Hotel, close to Madison Square GardenPosted Aug 11, 2014
Pros: Centrally located
Location: Right off of Broadway, great area
Staff was great, room was beautiful, they had upgraded us from a Queen to a King for free. Would definitely stay there again
for Everyoneby A verified traveler from non-US
Koreatown hotelPosted Aug 11, 2014
Pros: The staff are very professional and friendly. Excellent customer service and you feel that they really care about their clients.
Cons: The elevator.
Location: Great location in Koreatown. Like most of NYC, restaurants/bars/shops/subway are only a short walk away.
All requests were met and while the hotel is undergoing renovations, there is little noise and disruptions (at least in the floor I stayed in). The elevator was under repair/maintenance for two days-in-a-row for several hours each day. The service elevator was made available but as there is only a single elevator to begin with, the delays were considerable at times. This is a 12 or so storey property, so walking up/down the stairs can be a little bothersome. Good wifi for a US hotel.
for Everyoneby A verified traveler
Perfect location!Posted Aug 10, 2014
Clean, incredible location and amazing food all around!
for Everyoneby A verified traveler from newfoundland
Great hotelPosted Aug 9, 2014
Pros: Had a deluxe king size room on the second floor--no view at all--everything else was A .
Cons: breakfast could be better--only serves bagels,croissants and muffins.
Location: Close to inexpensive shopping, liquor store, grocery store, restaurants. 15 min walk to times square. 30 min walk to central park.
Great hotel--if you want 4 or 5 star, don't stay here. It is clean and in a great location.
for Everyoneby A verified traveler from NYC
Nice Hotel in a great location.Posted Aug 8, 2014
Cons: The elevator did not work well and the internet service they provide for free is not good.
Location: Empire State Building, and the subway line are right at the hotel.
We had a large, clean room. The elevator did not work well and the internet service they provide for free is not good.
for Everyoneby A verified traveler from ny
Central hotel close to Penn stationPosted Aug 3, 2014
Pros: Very pleasant staff, central location
Cons: Rather dated, need new carpets in rooms, very stained and marked. Complimentary breakfast could also be improved
Location: Penn station close by. Madison square gardens , Empire State Building just a few blocks away. Broadway near end of street .
Very pleasant and helpful staff. Very clean bedding. Close to shops, Maceys a few blocks away along with Empire State and Madigan square gardens. Undergound at end of street. Lots of Korean restaurants.