Ratings based on 926 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby william from Memphis, Tennessee
nicePosted Mar 6, 2014
very polite people...professional.....acted like I was the boss......employees were not working behind glass like some hotels in Manhattan..... Next to herald square so good location.... I have been to Manhattan over 100 times so I know they are a good one.
for Everyoneby Reggie from London
Hotel in a Great PositionPosted Mar 2, 2014
Pros: The location
Cons: Internet speed
Location: Only 2 blocks from Madison Square Garden, Macy's, Penn St. Station and Empire State Building.
The hotel was in a great location for most things in Manhattan and I have been twice before. It is basic but clean and comfortable and more than adequate. The complimentary breakfast is ok but limited. Internet speed not too fast but works well.
for Everyoneby A verified traveler
Fine, reasonablePosted Mar 1, 2014
Pros: Reasonable and convenient. It also has character: a definite Korean flavor. Free breakfast and all-day coffee and tea in the lounge.
Location: On 'Korea Street', also not far from the Port Authority, Broadway and Macy's
Nice staff, very accommodating about last-minute changes due to winter weather. They also found the watch I had accidentally left in the room, and held it for me for two weeks.
for Everyoneby Kerri from London
Brilliant locationPosted Feb 26, 2014
Basic hotel, comfortable and clean. The selling point is the location. Just a few minutes walk from Time Square and the Empire State Building it is a perfect base for a few days in an amazing city. If all you want is somewhere to sleep and store your bags you can't go wrong. There are plenty of restaurants and cafes near by and there is a subway stop meters from the entrance to the hotel. The breakfast was very simple - plenty of bagels, muffins, pastries and coffee. The only downside was that the room was quite noisy - lots of street noise, other guests in the corridors and some sort of air con system which ran all the time.
for Everyoneby noris from Los Angeles, CA
Perfect for first time in New YorkPosted Feb 26, 2014
Pros: Almost everything.
Cons: The elevator.
Location: Everything is close and easy to locate.
We really love this hotel, the staff were very helpful, great location, and the continental breakfast perfect to start the day, great coffee and bagels too!
for Everyoneby Pennie from wakefield united kingdom
Fantastic for Penn Station and 5th AvenuePosted Feb 22, 2014
Easily found from Penn station, only a 5-10 minute walk. Reception staff helpful, rooms well equipped with a fridge, hair dryer, unexpected toiletries were a nice touch. Comfy beds with decent bed linen, only a thin blanket plus top sheet though, but with the air con set to warm, we didn't feel cold... the air con is a tad noisy though, so if you're a light sleeper, take ear plugs, otherwise slept fitfully the whole stay. Nice lounge with bar and free tea and coffee. The breakfast is served in the adjacent shop next door, where you will be greeted with an array of pastries, numerous varieties of bagels, which can be toasted, fresh tea, coffee and orange juice... It really does set you up for the day.. but can get busy, so try and avoid 8 ish..The only bug bare I can find is the lift, of which there is only one and more often than not you'll will find yourself taking a trip to the 12th floor even if it's the lobby you want.. All in all the hotel and flights were a fantastic price and I would definitely stay here again.
for Everyoneby Steve from Springfield MO
NIce hotel in the Korean section of New YorkPosted Feb 21, 2014
Pros: Front desk empl;oyees
Cons: Heating system
Location: Easy subway or taxi ride to any location Empire State Building within walkind distance
The hotel was a nice location and had an outstanding front desk staff. We had a group of 34 and everyone was well satified with the location and accomodations. We enjoyed the limited continental breakfast and the lounge on the second floor was very inviting. The only negative would be the inability to adjust the room temperature, there were thermostats in the rooms but they did little good. The rooms were all very warm but the windows opened so we solved that problem.
for Everyoneby A verified traveler
Great location. Great value for moneyPosted Feb 20, 2014
Pros: Location was great, near enough to walk to Time Square, Madison Square Garden, Empire State Building, all shops, even Central Park for a longer stroll
Cons: Would have liked tea/coffee making facilities in room and more hangers.
Location: Great location. Can get everywhere from here, very convenient.
Fab experience even in minus degrees :) :). Easy to find your way round
for Couplesby A verified traveler
Amazing location - great budget hotelPosted Feb 19, 2014
Pros: The location, the lounge, the staff
Cons: Decor dated (but all very clean) The lift very slow (only 1 lift and stairs steep)
Location: 1 block to Macy's & Victoria Secrets, Less than 15 mins walk to Times Square & Central Park. The Empire State building is 1 block left of the hotel.
Room rate only, with breakfast option of the adjoining cafe - complementary! From 7.30-10 you can help yourself to fresh, hot coffee, or tea, the coldest freshest OJ, and a medium selection of bagels, muffins, and crossaints (with philadelphia and jellys). LOCATION: amazingly close to Macy's, Victoria Secrets, Less than 15 mins walk to Times Square. The Empire State building is 1 block left of the hotel, which is located in the Koreantown - near Broadway and 6th Ave. The room was a standard twin - and what I describe as a budget room.simple furnishings - twin beds, dresser with phone and digital alarm clock, large dresser and mirror, fridge, ironing equipment, safe, and a bathroom with good shower. The staff were so friendly and helpful. Always someone around and willing to answer questions, give directions, and make reservations. Complementary wifi available with the use of a code provided at check in. A lovely lounge provides complementary tea and coffee throughout the day, as well as a fully stocked bar for alcohol and soft drinks. The happy hour ran from 6-8 (50% off drinks).
for Otherby Linny from Milwaukee WI
My stayPosted Feb 18, 2014
Pros: Close to the NYC sites we wanted to see first. Easy to hail a cab each time we needed one. Friendly, helpful staff. Clean rooms. lots of pillows.
Cons: 2 c coffee maker, serve more foods, better quilt in winter
Location: Empire State Building, Herald and Times Square. Macy's. 9/11 Memorial. subway and bus stops close by.
Small older rooms, quiet, staff very accommadating. would have liked more restaurant choices listed nearby. No lunch, dinner in hotel, but I knew that. Felt safe and met a lot of interesting people during my 3 day stay. One elevator, but always working well.