Ratings based on 5,083 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
82% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Location

Posted Mar 2, 2015
The location is great, staff is very helpful and the bar is perfect. The rooms are just ok. Yes you only sleep there but could be nicer.
2 out of 5
by A verified travelerfrom New-York

Chambre Deluxe double bed trop petite

Posted Mar 2, 2015
Pros: son emplacement et son esthétique
Cons: l'accueil, la rapidité, les parties communes trop grandes, bruyantes, l'entretien du lieu
Location: Columbus circle parfaitement placé à côté du métro et de Central Park
Arrivée avec des temps d'attente à la réception toujours très long durant tout le séjour. il y a toujours la queue devant la réception, mais personnel obligeant, à l'américaine. Chambre Deluxe très petite. Nous étions trois, et on quatre, comme la capacité d'accueil le permettrait, on peut à peine bougé. comme nous avions eu un problème de nom mal enregistré à l'arrivée, nous avons été surclassé dans une chambre avec un micro salon, cela permettait de bouger mais chambre très mal entretenue, peinture écaillée, pas vraiment propre, salle de bain, sans patère, un bruit d'air conditionné insupportable, et malgré la hauteur de l'étage, 18è, beaucoup de bruit de rue, beaucoup de bluff pour rien des petits déjeuner qui nécessite, à nouveau de faire la queue, tout en vaisselle non écolo et jetable et à prix exorbitant on nous a rechangé de chambre, après avoir constaté des wc bouchés, puis une douche bouchée! dans la nouvelle chambre beaucoup mieux entretenue à nouveau des toilettes bouchées et surtout, des travaux dans chambres avoisinantes jusqu'à 21h00 passées. il a fallu descendre deux fois à la réception et devoir faire un esclandre pour obtenir un arrêt (vers 22h00) des bruits de chantier et une remise sur la chambre et petit-déjeuner offert
3 out of 5
Recommended
for Everyone
by A verified traveler

Rooms are to small

Posted Mar 1, 2015
Not bad rooms are to small ! I don't really like !
3 out of 5
by A verified travelerfrom Clitheroe, Lancs, UK

never again!!!

Posted Feb 28, 2015
I've had more space and comfort on an overnight ferry boat. No room to swing a cat as they say. The staff just pass you from pillar to post if you have a question. I had to go to front desk twice to ask if they could cash a travellers cheque!!!! Spent 2 hours waiting for a plumber to fix the toilet. Our room wasn't cleaned one day, no towels. The restaurant is no more than a canteen type hole in the wall then there is nowhere to sit and eat it as they put RESERVED signs on all the tables. You have no better than treatment if you are staying there than if you walk in off the street.
4 out of 5
Recommended
for Everyone
by A verified traveler

Small room but trendy fun

Posted Feb 27, 2015
Easy check in great location fun hang out place. Cool bar at Library inside to have a drink.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Greenwich, CT

Great Design

Posted Feb 26, 2015
Pros: design, location
Cons: food, speed of service/# of staff members on at one time, security?- teenagers everywhere unsupervised was annoying.
I arrived 4 hours after my scheduled check in time on a Tuesday, and the lobby was packed with only 2 attendants behind the counter. Once the novelty of the striking and unique design elements wore off, I found myself frustrated and in a panic because I had an event I needed to get ready for in an hour and a half. Once I finally got called up, Jade was extremely bubbly and helpful. I quickly shuffled into the elevator and arrived on my floor only to find the maid was in my room still working. She was a sweet woman who didn't speak much english, and I felt terrible rushing her out letting her know as best I could that I had an event and needed to hustle- She said that she was done anyway and shuffled away after giving me some extra shampoos and conditioners (Malin+Goetz - nice little perk). I found the room to be comfortable though in need of some TLC. Nothing major but there was some room for improvement and the cleanliness wasn't up to my standards, but clearly because it was half done. I also was on a floor with some very noticeably underage (high school) girls being extremely rowdy. This was funny at first until the volume and drunken chit chat about "Kyle" became annoying and a very clear reminder that I am an old woman. I ordered room service from the beer hall place and it took forever and was subpar at best. Would not recommend dining from that menu. Apart from this I enjoyed the experience overall and would come again for the convenient location and superb decor.
3 out of 5
by A verified travelerfrom Atlanta and NYC.

Urgent need of remodeling.

Posted Feb 25, 2015
Pros: The location.
Cons: The entire room.
Location: As already said, the location is very good.
My room was little, the bathroom ridiculous and too many things need to be fixed. While the entrance is pharaonic and very pretentious (personnel included) the rooms are ugly and very tiny. My room was very cheap and I wandered the reason of it, then I understood. The restaurant is an elegant fastfood; the bar attendant should learn that a mouth can also smile and be gentle to women too.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom P

Checkout

Posted Feb 23, 2015
Front desk overwhelmed. The term initiative seems to be non existent. No consideration for frequent guests at any level. Concierge and front desk need to collaborate and help when needed. The best staff at hotel is valet...they go above and beyond.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Boston

quick weekend in new york

Posted Feb 23, 2015
Pros: excellent location near the subway, comfortable room, great breakfast, great value
Cons: there's insufficient front desk staff, which resulted in long waits both on the phone and in person
Location: one block from Columbus circle subway station, with great access to the 1 going both uptown and downtown
Hudson is well-located, trendy, comfortable and a great value
1 out of 5
by A verified travelerfrom California

Stay away from this hotel!

Posted Feb 23, 2015
I was not able to sleep a night because I had an old squeaky bed. I turned of the heater because there was a loud crackling noise every time it was on. Terrible experience. Hotel staff said the manager would find another room, but clearly he did not care! Manager didn't bother to speak to me, and I was never given another room.