Ratings based on 322 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京都

地下鉄の駅に近く、色々な所に出掛けるのに便利。

Posted Apr 18, 2015
Pros: 駅に近い点。
Cons: タンスの棚が少ない点。
Location: イーストビレッジに近く、日本食の店、日本製品が多いスーパーマーケットが近いので、日本人にはぴったり。
部屋はマンハッタンの中ですので、それなりに狭く、長期滞在には向かないかも知れません。 部屋の冷蔵庫は品物を持ち上げると自動清算となりますので、ご注意下さい。 バスタブが無いので、シャワー派にはぴったり。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Personnel accueillant et tres seviable

Posted Apr 16, 2015
Bon emplacement par rapport au métro Union square et à l université de New York Cependant les chambres sur rue sont plus gaies mais l insonorisation est insuffisantes
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Great location and comfortable hotel

Posted Apr 9, 2015
Pros: Location and convenience
Location: One block from Union Square. Lots of shopping. Good coffee shops. Near the Strand bookstore
You cannot beat the location of this hotel-near the subway and great neighborhood to walk around in. Staff here is very attentive. Rooms were modern and comfortable but small. Our room looked directly into the apartment building next door so view was nothing. I am sure there are rooms that have better so maybe ask if that is important to you. We had breakfast at the hotel twice. Food was good but it was very slow coming out of the kitchen. Wait staff was again very attentive. The restaurant was pleasent and comfortable. Would recommend this hotel to others.
3 out of 5
by A verified traveler

Tiny nice room

Posted Mar 31, 2015
Pros: Hotel is very convenient to NYU, restaurants, and shops.
Cons: Size of the rooms.
Room is ridiculously tiny but the furnishings are nice. Room is so noisy I thought the neighbors were in my room. Hotel staff just ok.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

unbelievable staff hotel beyond clean very cool.

Posted Mar 30, 2015
Pros: everything! room has every amenity needed! loved the room small but nice!
Cons: nothing!
Location: in the middle of Union square, easy to get anywhere in Manhattan! checked us in early without asking, beyond accommodating for any needs.
wonderful staff, restaurant accommodating and great food ambiance
4 out of 5
Recommended
for Everyone
by A verified travelerfrom los ángeles

Modern welcoming hotel in the heart of union squar

Posted Mar 27, 2015
This is a great hotel for Business or pleasure ! I normally travel to New York for Business. As a single woman I never have felt awkward in the lounge or restaurants. Great food, and welcoming staff. I only wish they had Bathtubs. It's a "Girl" thing!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Great location! One block from subway station. Staff was great and helpful! Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia

Nice upscale hotel in a great neighborhood

Posted Mar 16, 2015
Great location with lots of restaurants and other attractions nearby. The hotel itself is new, very clean and has a trendy design. The parking situation is a bit tough if you don't want to use their valet parking, but that's due to the busy neighborhood and not a fault of the hotel itself.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

New York was cold but Hyatt and kind and friendly

Posted Mar 9, 2015
It was usual thoughtful and attentive service, nice rooms augmented by great location.. good place to work and good place for just visiting the City..Not overly full of itself, so warm feel to staff. nice downstairs restaurant for meetings, etc..lots of light
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toyo

Nice design, Hyatt new brand.

Posted Mar 8, 2015
Pros: New experience of Hyatt
Cons: Casual breakfast dining facility with reasonable price.
I liked the guest room design, very detailed and nice. simple color scheme. separate bathroom.