Ratings based on 373 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Plumbing problems no Comp

Posted Jul 20, 2015
Pros: LOcation
Cons: The rooms are a little crammed
Location: Union Square the village
Plumbing Problems fixed 3 times offered some food never received.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Jul 20, 2015
The hotel was super clean and the staff was super great! Great hotel in a good location for soho or NYU. Will definitely go back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Very nice hotel in great location.

Posted Jul 19, 2015
Pros: Attitude of personnel was very positive.
Location: In the Village. Great and varied restaurants. Nearby parks.
Our stay was an excellent experience. The hotel was attractive, spotless, and the people were professional. They went out of their way to be helpful and accommodating.
3 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Jul 14, 2015
small room, no dresser, crazy lighting system, good restaurants & shopping in the union square area, close to subway,except for sunday newspaper complementary, lively bar but quiet in room
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Good, well-located hotel

Posted Jul 4, 2015
The room was light,airy, well-designed, and less miniscule than the usual New York hotel. Good shopping and dining nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2015
Found the staff to be very caring and approachable. The best information ever for getting around town finding the best eats and shopping.
5 out of 5
Recommended
for Couples
by A verified traveler from Chapel Hill, NC

We'll definitely stay here again!

Posted May 28, 2015
Pros: location, cleanliness, quiet
Cons: We could have paid extra for a view, but it wasn't necessary.
Location: Easy access to the subway at Union Square.
My husband and I came to the city for our anniversary and to visit our daughter. The room wasn't large but it had everything we needed. I loved the faux hardwood floors as opposed to carpet. It was clean, contemporary, and comfortable. We had an inside room without much view, but it was very quiet, and the bed was very comfortable. The location couldn't have been better. We'll definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Short but memorable stay

Posted May 27, 2015
Cons: None
My fiancé and I only stayed for one night but we loved this hotel. Very nice sized room, modern design and very clean. Hotel staff was extremely courteous and helpful; would definitely recommend for anyone looking to stay in the Union Square area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Posted May 26, 2015
The hotel is gorgeous! The restaurant had great food and service. The bar area is comfy and inviting to sit around and spend time with friends. The location is convenient - close to the subway, stores and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to Union Square

Posted May 25, 2015
Pros: Clean and comfortable.
Cons: I wish it could have been less expensive. We couldn't afford to stay more than one night.
We were only there one night, but it was clean and comfortable. We were there to attend a graduation from college, so didn't spend too much time in the hotel except to sleep.