Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Ontario

A chic gem in the rough ... Still being polished.

Posted Dec 6, 2014
Pros: Quiet and relaxed haven with clean design. A personal feeling here with friendly attentive staff.
Location: This hotel is in a unique quiet pocket on the edge of Manhattan's shopping Mecca and other nifty neighborhoods.
This new concept hotel is appealing with its clean design throughout from the lobby to the cosy rooms. Staff is youthful, energetic, and friendly. The adjoining restaurant, The Fourth, is a nice oasis from the hustle and bustle of Manhattan .. Thank you Jose. Give the Brazilian restaurant Botequim a try too, but keep in mind the entres are portioned generously so don't go crazy with appetizers (or their homemade hot sauce), you need to leave room for dessert! You might encounter some glitches in service but don't be quick to complain, just bring the team's attention to your concern and watch how quickly they respond ... They're quick. This is a small gem in Manhattan's crown that's still being polished.
3 out of 5
by A verified travelerfrom Florida

small room , questionable service

Posted Nov 24, 2014
Pros: Not much
Cons: service
Location: Excellent location
Very small room. no place to store clothes. No doorman. No one to hail a cab, waited 1 hour to get towels that were not in our room
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2014
Pros: location and comfort level
Cons: room was small but typical of NYC
Location: Tons nearby
Great location Good restaurant off the lobby with excellent coffee!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 16, 2014
Nice hotel in a great location. A bit pricey though.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location, great hotel.

Posted Nov 10, 2014
Pros: Location, staff, room.
Cons: Any hotel that charges that much should give free wi-fi. Over $500 a night and they want to charge an additional $10 for wi-fi? Really?
Location: Located near express stops for major subway lines - can go anywhere easily. Great restaurants and shopping right in the neighborhood.
Located just off of Union Square. Many major subway lines only a block away - therefore, easy access to most of NY. Great shopping and dining within easy walking distance. Staff was very helpful, room was beautiful. A little on the pricey side. Any hotel room that costs that much should at the very least give you free wi-fi in you room - I hate it when I feel like I am getting nickel and dimed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom l

great hotel with great location

Posted Oct 14, 2014
Centrally located for uptown and downtown. Clean, quiet and recent renovation. Half a block from Union Square which is main transfer point for subway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2014
Great. Excellent accommodations Decent room Great shower.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Bra läge

Posted Sep 22, 2014 on Hotels.com
Fräscht hotell med trevlig personal. Bra läge nära Union square
4 out of 5
Recommended
for Everyone
by A verified travelerfrom nice

hôtel très bien placé et proche du métro

Posted Sep 16, 2014
Pros: la décoration moderne et épurée
Cons: pas grand chose car tout était très bien organisé dans cet hôtel
Location: le quartier de union square est parfait pour visiter new York au centre de la presque ile de Manhattan, proche de tous les centres d'intérêt
hôtel refait à neuf chambres propres et spacieuses personnel très sympathique et accueillant
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Top hotel in excellent location

Posted Sep 11, 2014
Pros: Staff, location, service
Location: Union Square is a great place to hang out in the evenings, with lots of people watching to do. Excellent whole foods supermarket close by
Welcome to NYC! We were made to feel extremely welcome and our room was even ready prior to official check in time - a huge bonus after 24 hours of airline travel! Union Square and subway station close by made this an excellent base for our New York base. The room was excellent and the cleaning staff went the extra mile.