Ratings based on 2,138 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jaén

Una estancia estupenda

Posted Jan 25, 2015
Pros: Casi todo.
Cons: La conexión WIFI es de pago y además bastante cara.
Location: La ubicación es inmejorable. Al lado de Times Square y con una boca de metro al lado de la entrada al hotel. Bares, cafeterías y tiendas al lado.
El hotel es estupendo. La habitación es grande, camas grandes y cómodas y buenas vistas de la ciudad. Limpio, cómodo y con una situación excelente. Boca de metro justo al lado de la entrada al hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newcastle upon Tyne, England

Lovely hotel very handy for broadway shows.

Posted Jan 21, 2015
Pros: Couldn't fault hotel.
Cons: Cost of dining and room bar could be a bit more affordable but that is only negative.
Location: You are ver central to broadway and minutes away from 5th avenue shops. Short Subway ride from all major sights and very close to most of the shows.
Staff very helpful, room spotless and very comfortable with great views. Concierge very knowlageable and helpful. hotel situated very close for broadway shows and right next to a subway for getting around. Got the hotel taxi back to JFK and was about same cost as yellow cab and very comfortable. Restaurant Row very good for restaurants but food and wine is a bit pricey.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Nice hotel close to times square

Posted Jan 21, 2015
Nice hotel next to times square, clean, midtown location not far from central park area or lower manhattan. Comfortable beds, good breakfast in ca va restaurant.
3 out of 5
by A verified travelerfrom Seattle

Posted Jan 20, 2015
Pros: The room service was great but very slow in delivery.
Cons: The rooms could be cleaner. I found the top of the rain showhead covered in dust. Bathroom mirror also needed to be replaced.
Location: The hotel was walking distance to theaters and restaurants.
The hotel was in a great location since the weather was cold and wet. I don't think the price is worth the value of the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Slamming doors

Posted Jan 19, 2015
Pros: Location
Hotel was ok but the room we got was not . It was on the same floor (3) as the health club and so when hotel guests use the health club and let the door slam in the early am you would be jolted awake. Since most readers of this review do not get a hotel room to actually sleep-no big deal.....wrong!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom jupiter fl

Great location!

Posted Jan 19, 2015
Overall a good stay. Had some issues upon arrival with trash being left in the room which staff apologized for but wasn't offered any compensation. Great location to Times Square and subways!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Nice Hotel

Posted Jan 16, 2015
Pros: Friendly staff, we'll placed for Time Square, nice and clean.
Cons: Bring back the small cafe for morning coffee etc.
Location: Everything you need within a short walk.
Had a great time at the hotel stayed their before and will go back again. Always something going on in Time Square.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice view

Posted Jan 13, 2015
It has a good place in newyork in timesquare and has a good view in timesquare and lobby was good verry much
5 out of 5
Recommended
for Other
by A verified travelerfrom Staten Island

Excellent location to Times Square

Posted Jan 5, 2015
Pros: Location
Location: Convenient to all.
Went to see a play and decided to stay for the night. Loved the location of the hotel. Enjoyed the overnight stay!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jan 5, 2015
Pros: location and room condition.
Cons: the staffs could be more friendly.
Location: time square
The location is very convenient. The hotel room is clean and a good enough space. Lobby area was too busy to enjoy its luxury. The staffs were ok, but not very warm.