Ratings based on 1,354 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend stat

Posted Apr 20, 2014
Bellhops and valet are wonderful! Dinning room staff needs manners!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2014
Pros: Everything!
Cons: I have no suggestions.
Location: Great location. Only a few blocks from Time Square. The Shake Shack at the corner was great, Westside Deli was great. Broadway plays right up the
The Bellmen were very informative and helpful. The hotel was very clean, very modern in style, quiet. We just loved our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed my stay look forward to returning.

Posted Apr 19, 2014
The room was very clean the staff was very friendly and the bed was very comfortable.
4 out of 5
Recommended
for Everyone
by Muhammad from Dubai, U.A.E.

4 star indeed

Posted Apr 17, 2014
Good location Amazing staff Good in room dining experience As the menu was not Halal, breakfast was all we could try. Dine in menu was (70+ $ for two per day for 2 3/egg omelette, orange juice and coffee) a bit on the higher side though but would certainly complement the chef for the quality amd taste. Rooms are spacious amd comfortable as compare to other hotels I had stayed in my previous visits to NYC and certainly worth 220++ USD spent per night. I would really advise for a free wifi. Overall spent on breakfast and wifi for three days was $201 Definetly recommended.
5 out of 5
Recommended
for Everyone
by Antoinette from Massachusetts

Great staff and clean rooms

Posted Apr 15, 2014
Staff very helpful. Room was sparkling clean. Parking made easy with valet parking service. Location in theater district was at the heart of the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great NYC location, close to theaters and fun!

Posted Apr 10, 2014
The Intercontinental NYC Times Square is a great choice if you are planning a trip to the Big Apple. The hotel is in the heart of the theatre district, close to shows and lots of shopping. We found the concierge service was spot on in recommending restaurants and offering advice on how to get around the city. The Intercontinental has a subway entrance just steps away from the front entrance. We didn't need a cab the entire length of our stay. The rooms were clean and comfortable, but a bit small. The beds are doubles, not queens. For our family of four, it was somewhat of a tight squeeze. The bathroom was a good size, though. The shower was giant. The best feature was the giant "rain-style" shower head mounted on the ceiling. Even on the 34th floor, we still heard a lot of street noise (sirens). However, overall, we slept well and enjoyed our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and convenience.

Posted Apr 7, 2014
Hotel is located in an excellent area for taking in the sights and Times Square. The subway station was just next to the hotel so it was great to go out for the morning and come back for a little break before heading out again for the evening. The room was very nice and had a great view of the city on the upper floors.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well run hotel with a great location

Posted Apr 4, 2014
Only problem is that taxis are sometimes hard to get because the hotel entrance is on a street rather than an avenue.
5 out of 5
Recommended
for Everyone
by Rachel from Houston, TX

Weekend in NYC

Posted Mar 28, 2014
Pros: everything
Location: perfect location in Times Square - close to the action and tons of restaurants/bars.
This hotel has it all! Perfect room space/location/customer service! We enjoyed our stay at the Intercontinental in NYC - the hotel employees are first class! This has been our second time staying here and our stay was more than what we had expected.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lots of space

Posted Mar 27, 2014
A great hotel compared to many offerings in New York