Ratings based on 390 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Nice hotel, beautiful view

Posted Jan 23, 2015
Staff was excellent and the hotel was clean. A little pricy but worth it for sure.
5 out of 5
Recommended
for Everyone
by A verified traveler

great stay, everything excellent

Posted Jan 12, 2015
great place, location, service, etc. We had very very good experience.
Comment from Hotel Management
Jan 14, 2015 by Maria, Hotel Management
Dear Guest, Thank you for reviewing your stay. It sounds as though we checked the boxes off on your list, and we are pleased to hear it. We hope you will keep us in mind if you are looking to have another excellent hotel experience in New York City.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Stamford, CT

Pleasant accommodations overlooking Central Park i

Posted Jan 10, 2015
Pros: Cleanliness and staff very accommodating
Cons: In-room coffee and tea.
Location: The hotel was in Columbus Circle, near Lincoln Center, many fine restaurants and great shopping.
We stayed one night because we had tickets to the Metropolitan Opera and didn't want to drive home afterward. It was a very cold night and it was wonderful to have a place to stay that was warm and comfortable after a cold walk from Lincoln Centeer.
Comment from Hotel Management
Jan 19, 2015 by Maria, Hotel Management
Dear Joanne, Though staying with us for just a short time, it is great to know that you enjoyed warm, comfortable accommodations after the show. We hope the performance was one to remember! Should there be another event in the city in your future, we would be happy to have you back for another stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2015
Perfect location. Very comfortable room. Would definitely recommend.
Comment from Hotel Management
Jan 5, 2015 by Maria, Hotel Management
Dear JKG, Thank you for your review and recommendation. To hear that our location and your room were to your liking is wonderful. We hope to have another chance to serve you soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom miami

Perfect location

Posted Jan 3, 2015
Excellent experience . Great location accommodation , staff Realy nice beside the weather ,
Comment from Hotel Management
Jan 5, 2015 by Maria, Hotel Management
Dear Moni, We appreciate your review. It is great to hear that you thoroughly enjoyed your experience, from your room to the staff service. Unfortunately, the weather does not always cooperate, but we hope you were comfortable besides. Perhaps for your next stay, you might prefer New York City in the summertime!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

セントラルパーク目の前の好立地

Posted Jan 2, 2015
Cons: 可能であれば、湯沸かしポットなどをお部屋に置いてもらえるとなお良い。
サービス全般は、良い。部屋も広く快適。部屋に湯沸かしポットや、コーヒー紅茶などの設備が無いのがたまにきずです。
4 out of 5
Recommended
for Everyone
by A verified traveler

Most of the staff was great. However, a night secu

Posted Dec 30, 2014
We were looking for something close to the Metropolitan opera house. The Essex House provide that locale. It was pricey, but so are most hotels in New York.
Comment from Hotel Management
Jan 3, 2015 by Maria, Hotel Management
Dear Guest, Thank you for sharing a few thoughts on your stay. We are pleased our location made it easy for you to enjoy the Metropolitan Opera. Hopefully your stay at our hotel matched the excitement of whatever program you saw! Should you return to New York City someday, we would love to be your hotel of choice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Very classic hotel in the middle of ny

Posted Dec 26, 2014
Essex house was a great experience,very nice hotel whit classic deco and perfect ubication 2 blocks from 5th avenue,5 block to times square and also central park (south side)
Comment from Hotel Management
Dec 29, 2014 by Maria, Hotel Management
Dear Max, Your review is much appreciated. We are always happy to hear that a guest enjoys the classic Art Deco decor and location of our hotel. Thank you for sharing your thoughts, and we hope you will keep our hotel in mind if you return to the area someday.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Great stay.

Posted Dec 23, 2014
Wonderful room, staff, amenities and staff. The veal chops at the the restaurant is very good.
Comment from Hotel Management
Jan 3, 2015 by Maria, Hotel Management
Dear Arnold, Your feedback is much appreciated. It is wonderful to know you enjoyed your room, the hotel amenities, and the staff service at JW Marriott Essex House. Furthermore, we are pleased you enjoyed your veal chops from Southgate! What an excellent choice. Please come see us again soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom staffordshire uk

great location good size room

Posted Nov 25, 2014
Pros: location, bed, pillows, staff
Cons: room furniture a little dated now and bathrooms need an upgrade
Location: opposite Central Park, grab for an early morning walk, 5 min walk to subway, grab coffee shop around the corner
great location very friendly staff, room decor a little tired but clean and the best beds and pillows in New York
Comment from Hotel Management
Nov 27, 2014 by Maria, Hotel Management
Dear Thomas, Thank you for reviewing your stay at JW Marriott Essex House. We are pleased that the location, bedding, and staff service was to your liking. We appreciate your thoughts on the décor, as well, and will keep it in mind for future improvements. We hope you had a wonderful trip to New York City, and will keep us in mind for your next visit.