Ratings based on 2,247 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Sandra from Norfolk, Virginia

Peace in my soul..

Posted Apr 15, 2014
Pros: Everything!!!
Cons: Nothing...
I came because my mom died unexpectedly last year 4/14/2013. I live in Virginia and I am an only child. I came because I needed to spend time with my mom and tell her about the pain in my heart without her being here.. I love, loved her and love her now and I needed to spend time with her. The hotel staff was so excellent. The driver that we had that took us to the cemetery was so wonderful and thoughtful. I was forever grateful and the hotel was clean, and safe, and secure and I was blessed. Thank you for helping me and taking care of me.
4 out of 5
Recommended
for Everyone
by Heather from Colorado

Decent Place

Posted Apr 13, 2014
Pros: location, food
Cons: wait staff in restaraunt are useless
Location: not near the city so unfortunatlely you have to trek onto the shuttle, city bus and then subway
close to airport, nice staff, great food, expensive parking
2 out of 5
Recommended
for Everyone
by A verified traveler

Good location.

Posted Apr 13, 2014
Good location n the city bout 20 mins from everything. Staff was friendly just not to knowledgeable. Bathroom had no exhaust fan room thermostat didn't work to well it would be hot or too cold couldn't get nice temp.
1 out of 5
by cam

Cockroach

Posted Apr 12, 2014
Roach in my room on the tv dresser need I say more. Changed my room and I don't think the bed sheets were clean. Hair found in my bed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Okay hotel for the price

Posted Apr 11, 2014
Pros: Good accommodations for the money.
Cons: Some modernization and updating.
Staff was very friendly and helpful. Accommodations are acceptable. Hotel is a little dated and could use some modernization. The HVAC in the room was very comfortable. Unlike so many hotels where the air blows across the beds, the vents were in the wall and blew parallel to the bed. Bed was comfortable and bed/bath linens were of very good quality. The price of the hotel was significantly below others chain hotels in the area. This is a good hotel for the money, and I would definitely stay again rather than pay extra dollars for the hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler

A bit far but otherwise great

Posted Apr 10, 2014
Pros: The staff are lovely and helpful, the place is clean and spacious
Cons: the air con is too noisy when it goes on due to the thermostat, so that caused a few problems with waking me up, and cold when I had to keep it off
Location: Not much to do nearby. Free shuttle to subway certain times of day
Be prepared this is not near the centre of town but travellable by subway, bus/taxi etc
2 out of 5
by A verified traveler from NY

Hotel was nice

Posted Apr 9, 2014
Bed was so uncomfortable I slept in the chair pool was chilly and hot tin didn't Work. Called cause i left my medicine bag there no call back to let me know how I could get it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 8, 2014
Very nice amd clean hotel. Staff very friendly. Would recommend this hotel to others. Also, very close to the LaGuardia airport which is very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler

La plaza hotel

Posted Apr 7, 2014
Very nice staff, room very clean and comfortable .
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect staff & excellent food & service.

Posted Apr 7, 2014
Excellent stay. Great service from all. Would definitely be back again .