Ratings based on 2,530 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Norway/UK

O.K. hotel but soom rooms are like dungeons

Posted Oct 28, 2014
First night we arrived late from the airport and were given a huge room, but with no window and only a fold out bed and poor lighting, we suspect to disguise the poor furnishing/decoration - bathroom was clean but overall the room was like a dungeon. Luckily the next morning we were able to get a change of room to a more standard room. Restaurant and gift shop facilities good, staff helpful. Location is convenient for LGA airport but if you wish to use public transport (bus + subway) takes c.1 hour to get downtown, longer if there are weekend repairs on the subway. O.K. for a night or two if you have jet lag but I wouldnt reccommend this hotel for NY sightseeing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Great hotel!

Posted Oct 27, 2014
Awesome staff, clean, quiet, across from La Guardia, easy train into midtown NYC.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Portland, OR

Great location close to La Guardia airport.

Posted Oct 25, 2014
Pros: Convenience.
We wanted a hotel close to the airport for one night so to easily continue our travels the next day. This place was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice hotel across from LaGuardia.

Posted Oct 24, 2014
Nice hotel, clean rooms, great staff. Nice restaurant and bar/grill, and little gift shop. Does not accept travelers checks. Will Definitely Stay Again When In NYC.
4 out of 5
Recommended
for Everyone
by A verified traveler

great location, close to the airport

Posted Oct 15, 2014
The staff was extremely helpful and kind. The rooms were comfortable and had plenty of space. We would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hayden,Id.

Very nice Hotel with good Services

Posted Oct 10, 2014
Pros: Left my American Express by mistake in the Bar but in no time they found the owner in room 773,thank you again
Cons: Did not care for your old fashioned TV's in your Room,a Hotel like yours should have Flatscreens,for Breakfast I do not like Buffets,Coffee not hot!
Location: Airport close by
I stayed recently in the Plaza and really liked my stay.Liked the Bar,had Dinner twice,two wonderful Employees, fast and good!
2 out of 5
by A verified traveler from M

Posted Oct 7, 2014
There is nothing to say good but bad so I would say that if they give me money to stay at this hotel, I still wouldn't stay at this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

It was a one night stay before returning to the uk

Posted Oct 6, 2014
Pros: Everything
Cons: Nothing
Location: Went for walk in quiet suburb
The hotel staff were just great the room very comfortable we had a meal before bed with a nice glass of wine a very comfortable nights sleep. Our trip to JFK airport all arranged by staff on time and with no fuss all in all the best hotel we stayed in whilst on our travels
2 out of 5
Recommended
for Everyone
by A verified traveler from NY

Room was tired.

Posted Oct 5, 2014
Pros: Staff was great and shuttle service to airport was good.
Cons: Either upgrade rooms or lower price.
Room was fairly clean, but amenities were very old and tired. TV was ancient and blurry. Climate control system was ancient as well and noisy. Overall, way overpriced for what you get.
5 out of 5
Recommended
for Families
by A verified traveler from florida

this hotel had everything Iwanted. all the staff w

Posted Sep 28, 2014
Pros: the room size. very comfortable
Cons: nothing
Location: out of the way but the shuttle took care of that
very nice place. food great good experience. everyone was pleasant and the service was wonderful.