Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

New, elegant hotel in a great location.

Posted Jul 21, 2014
We heard they shut down this hotel for over a year to remodel it from head to toe. It was worth the effort. Everything in the hotel seems to be new and amazing. Rooms are still very large by NY standards and are both comfortable and beautiful. Two adults and two kids had plenty of room to breathe. Sheets and towels are terrific, if you're into that sort of thing. Staff was friendly and helpful. Location at 61st and Park is a classic. We'll be back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Blissful!

Posted Jul 20, 2014
Blissful night sleep in one of the comfiest beds. Wonderful bar/restaurant downstairs that stays open late and extremely helpful and friendly staff. Also, so convenient to Central Park and a beautiful location on Park Avenue. Will definitely stay in this superior hotel on my next visit to NYC!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Beverly Hills, CA

Amazing location!

Posted Jul 17, 2014
Cons: Overall everything was great, yet it was a bit pricey and my room didn't have a view.
Location: Amazing location! Near lots of shops and restaurants!
Overall it was a great hotel and my experience was very nice!
Comment from Hotel Management
Jul 19, 2014 by Adrian, Hotel Management
Thank you Candice. We hope you come back and see us again
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Rennovations a success!

Posted Jul 15, 2014
Pros: Found all quite improved overall! Staff is really well trained and have a wonderful attitude with guests. Courtesy cars are a great plus
Cons: Bathroom storage space.
Location: Extremely well located, Central Park. shopping, restaurants-not far away and many within walking distance.
Overall quite wondrful--rennovations made a huge difference, graciousness of staff was amazing, but that was true before and while I missed the warmth of the Library dining area, the dining room which is quite pricey was very good! Need more shelf space in the bathrooms--often need to carry thngs into the bathroom each day as there was not adequate space to store things.
Comment from Hotel Management
Jul 19, 2014 by Adrian, Hotel Management
Thank you for your feedback and we are so happy you enjoyed the hotel and The Regency Bar & Grill. I'm sorry you didn't have enough space for your toiletries. We have many different bathroom configurations, we'll certainly see if we can get one with more space on your next visit.
5 out of 5
Recommended
for Everyone
by nicole from waterloo, ont

Great location

Posted Jul 1, 2014
Very friendly staff - especially Barry:) Helpful and hospitable - great hotel!
Comment from Hotel Management
Jul 9, 2014 by Adrian, Hotel Management
Thank you for the great review Nicole! We're so happy you enjoyed our team members and will definitely praise Barry for his great work! Come back and see us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bermuda

Great location, staff, rooms and facilities.

Posted Jul 1, 2014
I stayed there for business for a total of 5 nights. The staff was very welcoming and always pleasant. My room was comfortable, clean, spacious and had a great view. I will definitely be coming back to this hotel.
Comment from Hotel Management
Jul 1, 2014 by Adrian, Hotel Management
Thanks so much for the great review Peggy! We look forward to welcoming you back!
3 out of 5
by A verified traveler

Not perfect

Posted Jun 22, 2014
Pros: Good location.
Room was noisy: street noise was audible, friig was noisy, toilet kept refilling all night, construction in next room. Wallpaper in bathroom s NEVER a good idea, especially with obvious patches. Blackout shades let in lots of light in morning.
Comment from Hotel Management
Jun 25, 2014 by Adrian, Hotel Management
We are sorry to hear your stay was less than perfect. This is certainly not the guest experience we strive for at Loews Regency. We will look into the issues that you have raised and thank you for bringing this to our attention.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2014
Excellent environment, elegant decoration, very stylish
Comment from Hotel Management
Jun 25, 2014 by Adrian, Hotel Management
Thank you for the wonderful feedback. We are thrilled you enjoyed your stay!
5 out of 5
Recommended
for Business Travelers
by rochelle from toronto,canada

Elegance and warmth

Posted Jun 19, 2014
The staff was welcoming ,friendly and helpful. Our room was clean and extremely comfortable. Missed a telephone in the bathroom but loved the t.v. In the mirror!. Staff and food in regency bar and grill was very "homelike" . Rochelle zabitsky,Toronto
Comment from Hotel Management
Jun 26, 2014 by Adrian, Hotel Management
Thanks for the feedback Rochelle! Our guests love the TV in the mirror! We are thrilled you enjoyed your stay. Come back and see us again soon!
Comment from Hotel Management
Jun 25, 2014 by Adrian, Hotel Management
Thank you for your comments. We are so glad our team members were welcoming, friendly and helpful and enhanced your stay. The TV's in the bathrooms are a huge hit with a lot of our guests. Come back and see us again soon!
5 out of 5
Recommended
for Everyone
by Anthony from London

Loews New York review

Posted Jun 10, 2014
Pros: Great renovations and fantastic staff.We had a Grand King Room and excellent size for NYC!
Cons: If there are two people in the room please put two bottles of water with the evening turn down service. Also had to ask to get extra bath products .
Location: Central Park , 5th Avenue and convenenient for the subway and bus routes.
The staff was excellent. Special word of thanks to Chris (VIP Manager) for arranging the surprises to make my wife's birthday a memorable one. Loved the Fiat car service as well. Room amenities were great and free wifi thrown in.
Comment from Hotel Management
Jun 26, 2014 by Adrian, Hotel Management
Thank you for your comments Anthony! Chris is one of our amazing team members and really goes above and beyond on a regular basis. Safe travels and see you soon!
Comment from Hotel Management
Jun 25, 2014 by Adrian, Hotel Management
Thank you for your positive feedback! Chris, our VIP Manager, is a wonderful asset to our team and we will certainly pass on your kind words. Our FIAT service is a wonderful addition to our service offering here at Loews Regency and we're happy you were able to take advantage of it. Come back and see us soon!