Ratings based on 4,120 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2014
Last minute booking. Hotel was inexpensive and close to Penn Station. Staff was friendly.
2 out of 5
by A verified travelerfrom TO

Convenient for Penn Station or MSG.

Posted Dec 19, 2014
Very dirty rooms. Doesn't even try to pretend that the bathrooms are clean. The rooms feel cold and unwelcoming. Won't stay here again.
3 out of 5
by A verified traveler

Nice staff; extremely noisy location - sirens.

Posted Dec 16, 2014
Pros: Very friendly staff. Nice large hotel, harder to find these days in Manhattan, with a real lobby, laundry and gym and business facilities.
Cons: Sound-proof the exterior!!!!
Near-Chelsea location is great for those interested in MSG, Bryant Park, Chelsea Market, Macy's, etc. But traffic is terrible, and parking (no in/out) is very expensive. Biggest drawback is all-night sirens and horns (police and fire) from stations around the corner in both directions. Frequent and very loud even up on 17th floor. Windows just couldn't keep the noise out, and we had to retreat to the windowless tiny bedroom of our suite and stuff the door closed to get any sleep. We were traveling with children, so the proffered earplugs just weren't a practical option. Staff quite friendly and accommodating; nice, slightly older large hotel with enough elevators that we never had to wait, even with 20-odd floors and during mid-morning checkout rush. We were in huge multi-room suite for a great rate, included second sink, fridge, dishes, stove, microwave, and lots of space for children to romp and play. Just wish we could have gotten some sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2014
Spacious, clean, friendly, convenient. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Fantastic location and service.

Posted Dec 16, 2014
The service is great, location is amazing and the room have a great size for NY. For me is a must because of the price, location and quality (service and facilities)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Nice hotel with comfortable room.

Posted Dec 16, 2014
The hotel is nice, comfortable and in a great location. Staff was in general nice.
3 out of 5
by A verified traveler

needs refurbishing

Posted Dec 13, 2014
Pros: location is good
the rooms need to be painted and the carpet replaced. the carpet in the halls is worn too. the bar is not good--the decor is tacky. the rooms are spacious so the place has a lot of potential but the whole place needs a serious refurbishing. compared to other Affinnia hotels that I have stayed in--this one stacks up poorly. the doorman was exceptionally nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando Fla

Have stayed there in the past

Posted Dec 13, 2014
Pros: Location, location, location. Courteous, helpful staff
Cons: None
Location: Close to everything
Very good. Close to shopping, restaurants, theater, public transportation close by
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ireland

New York - The city that never sleeps...

Posted Dec 12, 2014
Cons: Draft proof on some of the windows.
Location: Across the road from Madison Square Gardens, and Penn Station.
When staying at the Affinia Manhattan, be aware that there is a Fire House next door. Noise may be an issue. Otherwise a very nice hotel, clean and safe, with excellent staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york city

Close to all attractions. Great restaurant and bar

Posted Dec 10, 2014
Pros: Great location, great bar and restaurant
Cons: Noise - more double glazed windows
Location: Very near to Empire State and 5 th avenue
We had a room for 4 with 2 double beds which was a tight squeeze . Photos make room look larger. Very noisy but you are in the centre of NYC