Ratings based on 6,586 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom NJ

Great location, but needs renovating!

Posted Jan 30, 2015
Pros: On the upside, the room was very quiet, and the updated TV was a pleasure to watch. The chairs were fine, as well as the lighting. Loved the location!
Cons: Temp. control in room - thermostat said 60, but it was probably 80 when we entered.The quality of sheets need to improve, & water pressure low.
Location: Great location to dine and see a Broadway show!
Since we were seeing a Broadway show, the location was perfect! The staff was accommodating, and we appreciated their effort. Those were the things we liked the best about our experience. Some updating would greatly improve this hotel! The sheets were scratchy and piled. The room was so hot when we walked in, we had to open both windows in 28 degree weather. After turning the blower off things improved. The water pressure was very low, which proved to be a challenge when washing. The cabinet in the room was damaged and should be replaced. Overall we were disappointed in the quality of this establishment. We only spent one night, so it didn't spoil our time in NYC.
2 out of 5
by A verified travelerfrom Muscat

Nice hotel but terrible reception

Posted Jan 30, 2015
Our booking of 6 rooms for 2 nights for 143 USD through Expedia Web page included an add confirming free WiFi. The reception while checking in agreed however while checking out they insisted us to pay around 150 us dollars for WiFi this is unfair and im-professional. We insist to have our money back.
4 out of 5
Recommended
for Everyone
by A verified traveler

großes Hotel in guter zentraler Lage

Posted Jan 29, 2015
Pros: zentrale Lage, saubere Zimmer, gutes Preisleistungsverhältniss
Location: Hotel liegt in unmittelbarer Nähe zum Times Square und hat sehr gute U-Bahn Anbindungen Grand Central Station, 5th Avenue, Rockefeller Center
Das Hotel liegt im Theater Distrikt und auch in der Nähe der Shopping Meile (5th Avenue). Für abendliche Aktivitäten sehr geeignet. Durch die gute U-Bahn Anbindung ist man schnell in Downtown und ebenso in Uptown.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom long Beach California

Perfect view

Posted Jan 28, 2015
I loved the long windows & the view was great for such an affordable price. Definitely would go back and stay at this hotel. I hope this helps :)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom fair haven nj

Birthday In NYC

Posted Jan 27, 2015
Upgraded me to a 2-queen beds for free. Wonderful staff. Mark was really nice and recommended a great breakfast place. Hotel is in a perfect location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2015
Expedia misspelled our last name and there was great difficulty checking in. However, the hotel staff was very courteous and helpful getting it resolved.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 27, 2015
Pros: Close to theaters. Liked being able to get into room early in the day.
Cons: Free WIFI
Location: Near Times Square.
Great staff- - everyone helpful. Clean room, large.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location near Times Square

Posted Jan 26, 2015
Pros: Location, location, location. Plus a great rate - $180ish.
Cons: Quality of bedding and pillows. Add an in-room coffee maker and mini-fridge.
Location: Fabulous location right off of Times Square. Close to Radio City Music Hall and all the theaters of Broadway. Great restaurants all nearby.
The hotel itself is very nice, although we didn't eat in the restaurant. The room was large, but the bedding itself was definitely not the most comfortable I've slept in, but was tolerable. Would have been nice if the room had a coffee maker, but we were just there one night and didn't send much time in the hotel itself. The staff were great; held our bags for us after checkout until 6:00 when we needed to leave for Penn Station. The location was absolutely fantastic, right in the heart of Times Square and Broadway. We had an easy sub-10 minute walk to Radio City Music Hall for a concert, and same to take in Hugh Jackman in The River. Plenty of great restaurants within a short walk. Also great access to the subway.
4 out of 5
Recommended
for Couples
by A verified travelerfrom SH

挺好的,但纽约的酒店不能跟其他地方比

Posted Jan 26, 2015
挺好的,但纽约的酒店不能跟其他地方比,位置不错是纽约正中心,去哪里都很方便,但是房间没有冰箱,没有纸巾,没有矿泉水,欧式风格更适合中老年人吧~
3 out of 5
Recommended
for Everyone
by A verified travelerfrom milano

Hotel buono , posizione fantastica per muoversi

Posted Jan 25, 2015
Consigliato da un amico, lo consiglierei non fosse altro per la posizione Il prezzo iniziale rispetto al conto è molto più alto, ho apprezzato lo stile, anche se avrebbe bisogno di una restauratina nei particolari Il personale, la maggior parte, è carino e attento Mi hanno permesso di rimanere più a lungo in possesso della camera il giorno della partenza. Ho chiesto un'altra stanza, ai piani più alti La vista era stupenda con l'Empire visibile