Ratings based on 6,995 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Location: The location was excellent....right in the theatre district, near good restaurants, an easy walk to Rockefeller Center, etc.
We had only 2 issues: the room was a bit stuffy so we kept the AC on and opened the window for a bit. The room never cooled to the set temp, always a few degrees warmer and there was no fan in the bathroom so it steamed up. The other issue was that the road closed at our departure time so that they could not bring our car to us. The doorman suddenly became responsible for walking guests to the parking garage but it was several blocks away so we went alone. No help with luggage to get there. Otherwise, the staff were all helpful and friendly, the room was nice, everything was clean, the concierge was helpful in recommending a restaurant and making a reservation. The hotel location was excellent for our agenda.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver

Great location

Posted May 4, 2015
Happy in every possible way. Great staff and very helpful
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel near Times Square

Posted May 4, 2015
Pros: Location
Cons: Price
Location: See above
This hotel was very well situated near subway, theatre, restaurants, Rockefeller Cemter. Accommodations were comfortable and the staff was helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom s chesterfield

April 27th-2nd may 2015

Posted May 4, 2015
We were given room 3002 which was an upgrade I asked for on arrival. The room had two fantastic views from the 30th floor of Times Square. The room was gorgeous clean spacious big bed large bathroom with bath n shower with toiletries which were replenished everyday as were the towels. Ask for tea and coffee facilities on arrival and they will be sent straight to your room - we like decaf coffee and asked for some everyday which was no trouble n came immediately. The staff on reception Lloyd in particular was very helpful and always greeted us with a smile as were concierge we had a couple of queries re theatre n directions n they helprd out tremendously all in all perfect location perfect hotel in everyway and will most definitely stay in this hotel on our return to New York - no need to try anywhere else
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything!

Posted May 4, 2015
Sisters weekend. We had a blast! Perfect location to eveything!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Fantastiskt läge.

Posted May 4, 2015
Rent och rymligt rum med utsikt mot times square. Bodde på 33 vån i familjerum med 2 tonåringar.
4 out of 5
Recommended
for Families
by A verified travelerfrom Iceland

very good location

Posted May 4, 2015
Pros: the room it self was nice
Cons: lobby bar
Location: good location
Excelent location, very friendly staff. the rooms are good.
4 out of 5
Recommended
for Families
by A verified traveler

Ok hotell med perfekt läge vid Times Square

Posted May 4, 2015
Pros: Läget
Cons: Ett minus att hotellet tog betalt om man ville ha wifi på rummet
Något slitet hotell med perfekt läge precis vid Times Square
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Herford

Zentral in Manhattan

Posted May 4, 2015
Pros: Die Lage
Cons: Sitzmöglichkeiten in der Lobby oder anderen Bereichen schaffen, mit Tischen und WLAN.
Das Hotel liegt Perfekt im Zentrum Manhattans in einer Nebenstraße des Timessquare. Zur nächsten U-Bahn ca. 300m. Das Frühstück ist nicht enthalten, aber im Hotel möglich und sehr teuer. Es gibt mehrere Frühstücksmöglichkeiten im Umkreis von 200m zum Hotel. Kostenfreies WLAN ist nur in der Lobby möglich, es gibt aber kaum Sitzmöglichkeiten. Die Sitzplätze an den Tischen im Barbereich dürfen ausserhalb der Öffnungszeiten der Bar (z.B morgens um fünf) nicht benutzt werden und werden vom Personal eifrig verteidigt. Die Betten sind groß und gut. Im Zimmer der 16. Etage guckt man auf unaufgeräumte Baumaterialien. Ich empfehle ein Zimmer ab 20. Etage aufwärts.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Very reasonable and pleasant stay !

Posted May 4, 2015
We arrived early from HK burt the rec eptionist gave us ar4eady room right away at 10 am. The room was good sized and clean and comfortable. the conciege staffs are extremely helpful. We had all our lunch and dinner restaruants booked through them and they re all very good and we enjoyed all the restaurants. Special thanks to George, he is particularly pleasant and helpful. A very pleansant stay and we will definitely come back !