Ratings based on 6,939 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Nantes

hotel spacieux, proche du entre Broadway

Posted Apr 25, 2015
Pros: chambre spacieuse
Cons: une bouilloire dans la chambre
Location: quartier hyper animé resto bar et théâtres. métro tout près nombreux commerces c'est Broadway
prise en charge directe par le personnel, chambre située au 27 ème étage donc bruit atténué malgré les klaxons des ambulances taxis et pompiers mais cela fait parti du séjour, on est pas là pour le calme de la campagne. Hotel à 50 m de la vie de Broadway et proche des stations métro. il nous manquait une bouilloire dans la chambre pour prendre un café ou thé. bon séjour dans l'ensemble
2 out of 5
by A verified travelerfrom Chicago

good location ….dirty worn rooms

Posted Apr 25, 2015
Pros: location
Cons: everything
The room looks old and all furniture worn beds minimal . Sheets yellow and towels. Management did nothing for us. I discovered on my own that they have a Premium side which I upgraded to. That side was great.
4 out of 5
Recommended
for Couples
by A verified travelerfrom United Kingdom

Great location

Posted Apr 25, 2015
Pros: Location, staff, comfortable room.
Cons: Cleaner bathroom, larger bath towels.
Location: Right on Times Square which is a great central point. Shops are good, maybe take a walk to 5th Ave for clothes shopping.
Hotel is in a great location for times square. Staff on reception were polite. Especially Syed who was really friendly and accomodating with a good sense of humour. The room was spacious enough for us and amenities were ok. We needed a new hairdryer and it was brought to our room within 10 minutes of asking for it. I would have liked the bathroom to be cleaner, although it wasnt dirty, it wasnt pristine either. The beds were really comfortable and bedding was clean and changed often. Towels changed daily. We were on 41st floor. You could still hear some noise such as sirens through the night from outside, but hey its New York. It didnt disturb us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2015
Lovely experience on the whole. nice clean hotel with friendly staff. Great location
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2015
立地が本当に良くて、とても便利でした。 ただ室内が簡素な感じで少し古かったです。 あとは冷蔵庫くらいあればもっと良かったかも知れません。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom orange, CA

Had a great time!

Posted Apr 25, 2015
I really liked that we were close to Times Square! We walked everywhere from our hotel I.e cool bars, subway, Central Park, Rockefeller center, Empire State Building, circle line tours
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

mycket bra läge och centralt till allt

Posted Apr 24, 2015
Pros: effektiviteten snabb hjälp med allt
Cons: eventuellt kanske petig men ingen dammtorkning eller dammsugning (det var heltäckningsmattor på rummen) men bäddning rent varje dag o badrum topp
Location: teater otaliga restauranger runt hörnet över gatan bra gångavstånd till sevärdheter tunnelbana bussar väldigt centralt allt
trevligt bemötande överallt alla har tid med en trots mycket människor och stress alltid hur mår du idag och ha en fin dag.
1 out of 5
by A verified travelerfrom Vero Beach, FL

I would never stay here again.

Posted Apr 24, 2015
Pros: The only employee that seemed to be well trained was our maid Liz. She and the water pressure are the only good things I can say about the Millennium.
Cons: Everything!
Location: The location is 1/2 block from Broadway and we could walk to most tourist spots and theaters.
I booked a "superior room" since I was not familiar with the hotel and was traveling with my daughter and granddaughter. If this is "superior", I can't imagine what the two lower choices would be like. The room had two double beds, but was so small that there was little walking space and we had to put the suitcases on the desk and only chair in the room. There were two flat, hard rubber pillows on each bed. The furniture looked old and cheap. One drawer in the only chest appeared to be stuck. We learned it had been a mini bar in its 'former life' and had been nailed shut. Our "superior" booking included a continental breakfast, but the employee at the desk said it didn't and I had to show him the proof in my written copy from Expedia. The next morning, we went for breakfast and again had to prove it to the hostess. There was no literature about hotel services in the room other than the room service menu. There was no coffee pot and I was told you had to request one and that they were only provided in the upper rooms. (Why ??)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom times square.nyc

Great hotel and location

Posted Apr 24, 2015
The staff were really friendly and so helpful. Hotel could do with a referb but is so clean.We were upgraded to a suite at no extra charge and the room was fantastic.wonderful hotel I would strongly recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom amsterdam

Geweldig hotel!

Posted Apr 24, 2015
Pros: De kamer was netjes, schoon en moderne badkamer. Het personeel was heel vriendelijk en behulpzaam.
Location: Superlocatie met alle nodige voorzieningen
Slechts 2 min loopafstand van Times Square, diverse eetgelegenheden en de metro! Mocht je de drukte willen ontvluchten kan je heerlijk in Central Park vertoeven. Voor de beste koopjes ga je naar 21Century en de outlet malls in New Jersey deze kan je prima bereiken met de bus.