Ratings based on 6,570 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom milano

Hotel buono , posizione fantastica per muoversi

Posted Jan 25, 2015
Consigliato da un amico, lo consiglierei non fosse altro per la posizione Il prezzo iniziale rispetto al conto è molto più alto, ho apprezzato lo stile, anche se avrebbe bisogno di una restauratina nei particolari Il personale, la maggior parte, è carino e attento Mi hanno permesso di rimanere più a lungo in possesso della camera il giorno della partenza. Ho chiesto un'altra stanza, ai piani più alti La vista era stupenda con l'Empire visibile
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2015
Pros: Location
Cons: All new Bedding, especially the Pillows!!
Location: Great Loc!!
Nice, I rented from Expedia. We were on 23rd. Floor great view!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

NY short visit

Posted Jan 24, 2015
Hotel was good but the restaurant was expensive ( $ 15.00 for coffee and orange juice) and overrated
5 out of 5
Recommended
for Everyone
by A verified travelerfrom saudi arabia

Great

Posted Jan 23, 2015
Great hotel Great place Great time Love everything
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MN

Great times square location!

Posted Jan 23, 2015
Beautiful historic hotel, great location in the heart of times square with great views and quick elevators and quiet rooms. Cons include rock hard beds and our daily room cleaning was minimal - things like never once in 4 days was our coffee pot replenished, but with a Starbucks who needs in room coffee!
2 out of 5
by A verified traveler

Nur zentrale Lage reicht nicht.

Posted Jan 21, 2015
Zimmer seit den achtziger Jahren nicht renoviert. Schmuddelig, verbraucht und lieblos.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good access to Broadway

Posted Jan 21, 2015
Pros: Location to shows, restaurants, etc.,cant be topped
Cons: Room stayed way too warm, had windows cracked in January?
Great location. Friendly staff except woman seating folks for breakfast Monday morning, 1/19/2015. Extremely rude.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom DC

NY Experience

Posted Jan 20, 2015
Pros: Within walking distance of Times Square and Broadway.
Cons: Did not have a good experience in the restaurant. We were sitting there quite a while and no one acknowledged us at all.
Location: Near Times Square and Broadway.
Came to NY with a friend to have the, "New York" experience. Rained all day Sunday which was terrible, but stood out in the rain anyway to get tickets for Broadway show. Unable to walk the streets to look for a true deli, but had a good time anyway.
3 out of 5
by A verified travelerfrom Charlotte

More Comfortable beds essential

Posted Jan 20, 2015
The staff was helpful and kind. The staff who cleaned the rooms did not clean the room (and I pick up after myself)....All they did was make the bed and provide clean towels....they did not empty the trash. The room itself was nice. The bed however was extremely hard and uncomfortable. By day three, not only was I exhausted but my body hurt from not sleeping well. Location is beyond fabulous!!! I would not recommend to friends only because the bed was very uncomfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Would definitely go back!

Posted Jan 19, 2015
Even before we got to the hotel the staff was excellent. Very accommodating and helpful with all of our questions about the city. Great location!