Ratings based on 6,559 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MN

Great times square location!

Posted Jan 23, 2015
Beautiful historic hotel, great location in the heart of times square with great views and quick elevators and quiet rooms. Cons include rock hard beds and our daily room cleaning was minimal - things like never once in 4 days was our coffee pot replenished, but with a Starbucks who needs in room coffee!
2 out of 5
by A verified traveler

Nur zentrale Lage reicht nicht.

Posted Jan 21, 2015
Zimmer seit den achtziger Jahren nicht renoviert. Schmuddelig, verbraucht und lieblos.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good access to Broadway

Posted Jan 21, 2015
Pros: Location to shows, restaurants, etc.,cant be topped
Cons: Room stayed way too warm, had windows cracked in January?
Great location. Friendly staff except woman seating folks for breakfast Monday morning, 1/19/2015. Extremely rude.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom DC

NY Experience

Posted Jan 20, 2015
Pros: Within walking distance of Times Square and Broadway.
Cons: Did not have a good experience in the restaurant. We were sitting there quite a while and no one acknowledged us at all.
Location: Near Times Square and Broadway.
Came to NY with a friend to have the, "New York" experience. Rained all day Sunday which was terrible, but stood out in the rain anyway to get tickets for Broadway show. Unable to walk the streets to look for a true deli, but had a good time anyway.
3 out of 5
by A verified travelerfrom Charlotte

More Comfortable beds essential

Posted Jan 20, 2015
The staff was helpful and kind. The staff who cleaned the rooms did not clean the room (and I pick up after myself)....All they did was make the bed and provide clean towels....they did not empty the trash. The room itself was nice. The bed however was extremely hard and uncomfortable. By day three, not only was I exhausted but my body hurt from not sleeping well. Location is beyond fabulous!!! I would not recommend to friends only because the bed was very uncomfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Would definitely go back!

Posted Jan 19, 2015
Even before we got to the hotel the staff was excellent. Very accommodating and helpful with all of our questions about the city. Great location!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Value for the money in heart of Times Square

Posted Jan 19, 2015
Pros: Location is ideal especially if you want to be in the heart of Times Square 44th/7ave - entrances on both 44th and 45th streets
Cons: Face Lift needed especially bedding and mattress - very hard bed with thin mattress - bedding needs upgrade
Checked in with about 200 cheerleaders and their chapperone's so wait for an elevator was long. We were able to cut the line and check in quickly. Hotel is old and in need of a facelift but clean and decent size rooms makes it a good value for the money.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sydney

very helpfull got great show seats

Posted Jan 17, 2015
check in was efficient conceirge was helpfull with maps and restuarant advice which was fantastic.this hotel is very close to Times Square and 42nd street threatre district.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Jan 17, 2015
First time @ Millenium...great experience...nice gym...perfect location near TS...
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2015
The hotel is in a great location To the theater district. The staff act as if they are doing you a favor and are not customer service oriented.