Ratings based on 6,790 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom HW

Bad! No wifi, terrible staff

Posted Mar 30, 2015
It was bad, we had no wifi, we couldn't call with the phone in our room, oh and the room, it was so small! About 5 times smaller than in the pictures, the view was horrible, and the furnitures were old and cheap! we didn't even have boiler for hot water!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Derry, NH

I couldn't have asked for a better location/hotel

Posted Mar 30, 2015
Pros: Very clean and welcoming. Often hotels of this caliber can be a bit sterile/cold feeling. This hotel although very elegant was still inviting.
Location: Right on the corner of broadway & 44th at the heart of Times Square, NYC is at your beckoned call from this location.
I've only been to NYC a few times and knew of this hotel but had never been in it. It worked out that we were able to stay at this hotel and it was a seamless experience. From check-in, the staff, the bellman etc. It operated flawlessly. The room was very nice, clean and welcoming. I admit I'm not a hotel snob but I do appreciate a nice hotel and this one met and exceeded my expectations. I would recommend and I will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Das Hotel ist direkt an der times square

Posted Mar 30, 2015
7 tage new york und das hotel war die kirsche auf der sahnetorte echt klasse große zimmer sauber und gemütlich und sehr zentral , zentraler ist wenn mal direkt aufm times square zeltet
3 out of 5
by A verified traveler

Great position

Posted Mar 29, 2015
Pros: Situation
Cons: Updating
Fantastic position. Not that clean. No hot water on two occasions. Limited places to sit if not in your room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Reunion

Hôtel tres bien placé et accueillant

Posted Mar 28, 2015
L'hôtel etait vraiment bien de manière générale. On a été tres bien accueilli (notamment par Lloyd). Notre chambre avait une vue superbe sur Times square et elle etait tres propre. Le style est sobre et le confort de la literie est impeccable, idéale pour se reposer après de longues journées de visites dans New York. Le personnel est Sympathique et toujours à votre écoute. Petit point négatif : Le restaurant de l'hôtel n'est pas a conseillé selon nous. Pas assez de choix, et service moyen. Pour un 4 étoiles, on s'attendait à une meilleure qualité. Nous n'avons pas vraiment apprécié le repas lors d'une soiree. Du coup on y est plus retourné. Bilan : Nous avons passé un agréable sejour au millennium Broadway. Nous le recommandons si l'on veut un hôtel sympa proche de Times square.
4 out of 5
Recommended
for Students
by A verified traveler

Posted Mar 27, 2015
The hotel was nice for a short stay but the staff could've been a little more friendly
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dublin, IRL

Beautiful hotel right next to Times Square

Posted Mar 27, 2015
Recently stayed at the Millenium Broadway hotel for 6 nights over St.Patricks week. At first sight we were impressed right away. Huge main reception and hallway with both an entrance onto 44th and 45th street and its located between 6th and 7th Ave. Staff were nothing but helpful, friendly and polite at every occasion. We booked a double room. The room itself was huge. Very spacious with a large flatscreen tv, desk and chair to work at (if needed), sizable press with the usualls inside and then a gorgeous large bathroom. Also the hotel is literally a stone through away from Time Square and luckily enough around the corner from the start of the St.Patricks parade. The only bad thing I would say about our stay is the fact that Wifi is an extra cost if you want it in ur room but this is a minor problem as the hotel lobby has free Wifi if needed and most of the premises in the area have free Wifi once your in them so its not the worst. Apart from that I would highly reccomend it. If I was to visit NYC again I would DEFO be staying there again. Given the quality of the hotel its fairly cheap for what you get. Hope this helps you decide, you'd really enjoy your stay here. Ps. I cant comment on the food from the hotel or the theatre thats connected to it as we always ate out to experience as many places as possible and as the hotel is in the Theatre District we went to another theatre instead.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Doncaster, England

Fantastic location

Posted Mar 25, 2015
Right in centre of times square, clean room with a view and friendly staff
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Customer Service Can't be Beat!

Posted Mar 25, 2015
Pros: I very much appreciated the quick response to any and all questions we had. The professionalism and customer service was excellent!
Cons: Housekeeping seemed anxious to clean our room every morning. We were late starters; but she was patient with us.
Location: The Good Morning America studios are 1/2 a block down! There's a Starbucks right next door! One of the best restaurants, Bond 45, also next door!
We stayed here for the location, primarily. Little did we know the customer service would be so EXCELLENT! From the doorman, front desk, and housekeeping, ALL were professional, efficient, and friendly. Quite frankly, we did not expect the quality of service we received; this being NY after all. But, we were blown away. The rooms are a bit on the "old" side; i.e. not white glove clean; but certainly adequate. Our flight was delayed by hours and we arrived past 1am instead of 10:30 pm. No problem whatsoever! I called from the airport to let them know and they went ahead and checked me in early even though we were still at the airport. Upon arrival, all we had to do was hand over a credit card and pick up our room keys. We stayed in a Deluxe room and could not have been more comfortable. I requested a fridge ahead of time, which I had to call housekeeping about when we arrived; but they were friendly and quick to deliver it. All in all, we had an amazing 6-day visit and will definitely stay there whenever we're in NY.
5 out of 5
Recommended
for Everyone
by A verified traveler

Brilliant location

Posted Mar 25, 2015
Pros: Location, good sized room and lounge area
Cons: Bathrooms
Location: Round the corner from Times square
Nice bar lounge area with free wifi, staff were extremely helpful and was a good sized room. I would defo stay again !