Ratings based on 4,736 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location for kids

Posted Jun 27, 2015
Great location. Near central park, Lincoln center and subway.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Long weekend upper west side.

Posted Jun 23, 2015
Arrived by mid afternoon check in smooth and got a nice upgrade to a king bed no change in cost. Room very clean, crisp sheets full power shower. Staff great, helpful. Location is perfect. Good restaurants within walking distance, aldo easy to catch a cab or use public transportation.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellant hotel

Posted Jun 22, 2015
Pros: Atmosphere and high standards of service and cleanliness
Location: 3 mins from the subway and 10 mins from central park, a good location for the museums
Good atmosphere with a pleasent bar and lounge area. Would be my first choice to return to
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2015
the hotel is great. Got a really great deal on a four star hotel and the staff is really helpful. The rooms are a little basic but very clean and perfect for a business trip.
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Iowa

Location and comfort - thumbs up!

Posted Jun 19, 2015
This was our first trip to New York. The folks at NYLO treated us well! The room was clean and comfortable, and they gave us a nice one for our five-night stay. The 16th floor patio was a fun hangout. The location was right between Riverside Park and Central Park, near several museums, restaurants, and shops, but quiet enough for a good night's sleep. There is a subway stop two blocks away. The staff was friendly and helpful. It was a super introduction to New York City.
4 out of 5
Recommended
for Everyone
by A verified traveler from Europe

Staff could not have been nicer!

Posted Jun 17, 2015
Cons: bedside table, more plugs for electronics
Location: 77 and Broadway -- need we say more???
The staff, from the guy on the street to the bellman to the front desk could not have been nicer. Our king suite was spacious, as was the double queen room (handicapp accessable to accomodate a daugher in a wheel chair.) Very hip and cool lobby scene but we, who are not the least bit hip or cool, felt totally comfortable. One thing that would be nice would be bedside tables, with plugs for you phone. Only a table on one side so my phone was on the floor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2015
Great place to stay. Location is key in nyc and NYLO's couldn't be better. The terrace is wonderful. I strongly recommend it!
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Pleasure

Posted Jun 16, 2015
Lovely hotel that is modern and clean. The lobby and downstairs had a crest welcoming and cosy vibe. In a quiet (for NYC) neighbourhood just a block from the subway.
4 out of 5
Recommended
for Everyone
by A verified traveler from JAPAN

自然な雰囲気のある良いホテルです。

Posted Jun 9, 2015
Pros: 立地が最高である。地下鉄も2本にアクセスできるし、繁華街も遠くなく非常に良い。また周りの町のたたずまいが素晴らしい。
Cons: 冷蔵庫があればよかった。靴べらも無いのが不思議だった。ウォシュレットは絶対装備すべきですね。
Location: NYC歴史館とセントラルパークが近い。
コンシェルジュは非常にいい雰囲気でロビーもこじんまりしているが難の歩中も感じない良いホテルでした。 部屋の雰囲気は一般的なホテルとは違いなんとなくなじみやすいインテリアと照明は落ち着きます。 家具などは後宮には感じませんが普段の生活と感じか離れずに良かった。外装は古いが中は中々現代風で良い。
5 out of 5
Recommended
for Everyone
by A verified traveler from Western Massachusetts

Favorite NYC Hotel

Posted Jun 9, 2015
Pros: Location, comfort, service, modern amenities
Cons: Decor is very plain inside the rooms. The furniture looked cheap. I don't mind it, but if you're looking for "quaint" this isn't it.
Location: Sugar & Plumm on Amsterdam is the place for a high-calorie brunch. Check out Levain Bakery on 74th & Amst. for world's best chocolate cookies.
Great location on Upper West Side convenient to subway & restaurants. Comfy beds, top-notch AC. Rooms kind of small for the amount of furniture in them.