Ratings based on 4,671 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Last Minute Hotel

Posted May 22, 2015
Overall not a great experience. The room was small and it was noisy. The bathroom was not a great layout and there was nowhere to put anything except on top of the toilet. Internet is not included and the restaurant was not great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Great hotel on the Upper West Side

Posted May 21, 2015
This is my second time staying at this hotel. It's a good location for visiting my friends who live nearby and for exploring the city. My room was a decent size for New York and there are two good restaurants adjacent to the hotel.
4 out of 5
Recommended
for Couples
by A verified traveler

nice but sort of spartan

Posted May 19, 2015
Pros: location, staff
Cons: room ambiance (cold, too modernistic; felt like it was furnished from Ikea)
Location: excellent restaurants, convenient to transportation, lovely neighborhood, near museums
room was compact but adequate for one. lack of towel rack was disconcerting. bed was excellent, pillows soft and plentiful. best part was location but amenities did not compare to other high end hotels (no breakfast; they failed to provide me a "notebook with hotel info" (so I didn't learn that you could ask for a robe from front desk). It was decent but not inspiring. Bar area was lively, lounge was pleasant too
4 out of 5
Recommended
for Everyone
by A verified travelerfrom hamburg

Tolle Lage - Central Park in der Nähe

Posted May 18, 2015
Pros: Die Lage
Cons: Evtl. Frühstück im Haus anbieten....
Es war einfach GRANDIOS - zum Glück war es auch nicht so weit zur Metrostation!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

bien mais bruyant (ventillation)

Posted May 14, 2015
Pros: accueil efficacité propreté
Cons: isolation contre le bruit
Location: près du métro, musés et restaurants
Hôtel bien situé personnel efficace et sympathique choix important de restaurants à proximité
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Nice hotel near our activities on the west side.

Posted May 14, 2015
Pros: Small comfortable feel. Friendly staff.
Cons: Noisey airconditioning
Location: Beacon Theater Good restaurants
Seven day stay. Very helpful staff. Polite,courteous and informative.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom augsburg

Gute Lage, ist seinen Preis wert

Posted May 13, 2015
Guter Ausgangspunkt für die Erkundung New yorks, Nähe zum Central Park. Lediglich aktuelle Baustelle neben dem Hotel ist störend. Personal sehr bemüht, gutes Essen im angegliederten Italiener , Barkeeper sehr lustlos, schließt dachbar bereits um 21.30 Uhr
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Buffalo,NY

Good stay in NYC

Posted May 13, 2015
Hotel was a great experience; good access to Serafina Restaurant next to Hotel; accommodations were excellent; convenient to Broadway
5 out of 5
Recommended
for Couples
by A verified traveler

SO nice!

Posted May 11, 2015
After spending a fine night in the financial district.. we were looking for something more high end and more city centre. This hotel was great. The facilities were very clean, the room was small but pretty. The bed was so comfortable. I slept for 13 hours! Also, we were street facing but with the curtain and being on a higher up enough.. we didn't hear a peep. The concierge suggested a great italian restaurant that was a short walk away and we had a delicious lunch before heading home from our long weekend.
5 out of 5
Recommended
for Couples
by A verified traveler

Great NY Hotel

Posted May 9, 2015
Pros: Staff always exceeds expectations
Location: Upper west side. Walking distance to restaurants & shops
Front staff very helpful. Room had a great view of city